Idexx SNAP Pro, Руководство оператора

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The SNAP test is ejected during the run
This may happen if:
• The SNAP test was activated prior to
insertion.
• The SNAP test is manually held in place
during the run (see photo A).
• The analyzer base isn’t properly locked into
place—ensure the base is secure and that
both fasteners on the base are in the locked
position.
• The ejector arm is not seated properly—
ensure the arm is fully seated on the post (see circled area in photo B).
The SNAP test does not eject after the run is complete
This may be because:
• The activator is stuck (see circled area in photo C), which may be
the result of low or no power. Ensure the analyzer is charged or
plugged in and then reboot the analyzer.
• The ejector arm is not seated properly—ensure the arm is fully
seated on the post.
The analyzer failed to detect adequate sample flow
If you receive this error, it may be because:
• The analyzer software is out of date—always upgrade the software when prompted.
• Improper sample preparation:
– An anticoagulant was not used with the whole blood sample.
– The pipette provided with the SNAP test was not used to properly measure the sample
drops.
– The test and conjugate may not have been brought to room temperature for 30 minutes
once taken out of storage.
• Insufficient sample volume in the sample well.
There is streaking/speckling/blue background on the results window
This can be the result of:
• Not cleaning the analyzer—it is recommended that you clean the internal components and
base of the analyzer weekly as dried blood falling on tests can creating streaking. For more
information, see
Cleaning the SNAP Pro Analyzer at idexx.com/library .
• The SNAP test was activated too late—if the SNAP test was inserted after the sample
reached the test’s activation circle, streaking, speckling, and/or a blue background may
appear in the results window. Be sure to insert SNAP tests immediately after the sample/
conjugate is poured into the sample well.
• A contaminated result window.
A B
C
Maintenance and Troubleshooting