46
Services
If your PlatformNano Air needs servicing, follow these instructions.
Check our online help centre at
http://support. iconproaudio. com/hc/en-us
, for
information, knowledge, and downloads such as:
1. FAQ
2. Download
3. Learn More
4. Forum
Very often you will find solutions on these pages. If you don’t find a solution, create
a support ticket at our online Help Center at the link below, and our technical support
team will assist you as soon as we can.
Navigate to
http://support. iconproaudio. com/hc/en-us
and then sign in to submit
a ticket.
As soon as you have submitted an inquiry ticket, our support team will assist you to
resolve the problem with your ICON ProAudio device as soon as possible.
To send defective products for service:
1. Ensure the problem is not related to operation error or external system devices.
2. Keep this owner's manual. We don't need it to repair the unit.
3. Pack the unit in its original packaging including end card and box. This is very
important. If you have lost the packaging, please make sure you have packed
the unit properly. ICON is not responsible for any damage that occurs due to
non-factory packing.
4. Ship to the ICON tech support center or the local return authorization. See our
service centers and distributor service points at the link below:
If you are located in Hong Kong
Send the product to:
ASIA OFFICE:
Unit F, 15/F., Fu Cheung Centre,
No. 5-7 Wong Chuk Yueng
Street,Fotan,
Sha Tin, N.T., Hong Kong.
Tel: (852) 2398 2286
Fax: (852) 2789 3947
Email: [email protected]
I
f you are located in North America
Send the product to:
ICON Service Centre
611 Potomac PL Ste 102
Smyrna, 37167-5655 Tennessee.
United States
Tel. : +1 615 540 989
If you are located in Europe
Send the product to:
Sound Service
GmbHEuropean
HeadquarterMoriz-Seeler-Straße
3D-12489 Berlin
Telephone: +49 (0)30 707 130-0
Fax: +49 (0)30 707 130-189
E-Mail: [email protected]
5. For additional update information please visit our website at:
www. iconproaudio. com
Содержание Platform Nano Air
Страница 1: ...User manual Wireless MIDI Audio control surface with motorized fader for production ...
Страница 29: ...29 Click the Upgrade button to upload the firmware Step 5 PlatformNano V1 00 Diagram 25 Diagram 26 Diagram 27 ...
Страница 31: ...31 Cubase iCON PlatformNano Air V1 00 iCON PlatformNano Air V1 00 ...
Страница 33: ...33 Logic Pro 10 11 1 2 3 4 5 6 7 8 9 ...
Страница 34: ...34 iCON PlatformNano Air V1 00 iCON PlatformNano Air V1 00 12 13 14 15 ...
Страница 36: ...36 Bitwig iCON PlatformNano Air V1 00 iCON PlatformNano Air V1 iCON PlatformNano Air V1 ...
Страница 39: ...39 Studio One 3 4 1 2 Studio One iCON Platform Nano V1 00 iCON Platform Nano V1 00 7 8 9 6 5 ...
Страница 42: ...42 11 12 14 Automap HUI Automap MIDI Automap Propellerhead 13 iCON PlatformNano Air V1 00 ...
Страница 44: ...44 Hardware Connections Mac PC MAC Platform D2 D3 SPD 01 ...