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LIMITED LIFETIME WARRANTY
Icera | St. Thomas Creations provides a LIMITED LIFETIME WARRANTY for its Icera and St. Thomas Creations branded vitreous
china and fire clay plumbing fixtures to be free of defects in material and workmanship. This warranty is extended only to the
original purchaser and installer of the product. This warranty is non-transferable.
Icera | St. Thomas Creations will, at its election, repair, replace or make appropriate adjustments where Icera’s inspection
discloses any such defects occurring in normal usage within the warranty period after purchase. Comparable products will be
offered as replacements for products no longer available.
Icera | St. Thomas Creations is not responsible for removal or installation costs. Use of in-tank toilet cleaners will void the
warranty.
Authorized Resellers
Warranties are not applicable to products sold by unauthorized resellers. The consumer accepts responsibility to research the
integrity and reputation of the reseller to ensure they are authorized to sell and provide appropriate pre-purchase and post-
purchase serice. Internet resellers should be particularly scrutinized as they are very difficult to evaluate and often provide
very limited or no customer service.
This warranty applies to unmodified products when properly installed and maintained per factory instructions for their normal
and intended non-commercial application. Excluded are all industrial, commercial and business usage, whose purchasers are
hereby granted a two-year limited warranty. Icera is not responsible for removal of defective product or installation costs of
replacement pieces.
Excluded from coverage through this warranty are items used as plumbing fixture trim, various fittings, toilet bowl seats,
and tank flushing mechanisms. Changes in finish floss, scratching, staining, and other effects from chemical use, water, and
atmospheric conditions are not considered manufacturing defects but are considered normal wear and tear. Variations in
color will occur naturally due to manufacturing processes and are not covered under this warranty.
Icera reserves the right to make changes in product design, manufacturing process, packaging, or availability at any time
without notice.
To obtain warranty service, contact Icera either through your dealer, plumbing contractor, by writing Icera, Attn: Customer
Service Department, PO Box 27777, Santa Ana, CA 92799 USA or online at [email protected]. Proof of purchase is
required in processing all warranty claim requests.
IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY
LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. ICERA AND/OR SELLER DISCLAIMS ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special,
incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific
legal rights. You may also have other rights which may vary from state/province to state/province.
This is Icera’s exclusive written warranty. This exclusive written warranty is issued in lieu of all other warranties, expressed or
implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
Icera USA
P. O. BOX #27777
Santa Ana, CA 92799
Toll Free: (855) 444-2372
www.icerausa.com
PRODUCT WARRANTY
