Table
17.
Storage
subsystem
troubleshooting
(continued)
Problem
indicator
Component
Possible
cause
Possible
solutions
Amber
LED
on
(continued)
Expansion
or
host
port
bypass
LED
(continued)
FC
HBA
or
switch
can
operate
at
1
Gbps
speed
only.
The
DS4300
with
controller
firmware
version
05.33.xx.xx
supports
2
Gbps
fibre-channel
host
connections.
Upgrade
to
controller
firmware
version
5.34.xx.xx
or
later
(6.19.xx.xx
is
recommended)
to
enable
the
support
of
1
Gbps
host
port
connections.
No
incoming
signal
detected.
v
Reattach
the
SFPs
and
fibre-channel
cables.
v
Perform
fibre-channel
(FC)
path
diagnostic
using
the
FC
loopback
adapter
and
the
path
diagnostic
procedure
in
the
IBM
TotalStorage
DS4000
Problem
Determination
Guide
.
Replace
input
and
output
SFPs
or
FC
cables
as
necessary.
Ensure
that
the
SFPs
and
FC
cables
are
of
IBM
supported
options.
v
Make
sure
that
the
storage
expansion
enclosures
are
power
on
and
are
in
optimal
state.
v
-
Make
sure
that
the
storage
enclosure
speed
switch
is
set
to
2
Gbps.
Note:
The
storage
expansion
enclosure
must
be
powered
cycle
before
the
new
speed
setting
becomes
effective.
v
A
RAID
controller
malfunctioned.
Replace
the
RAID
controller
if
previous
steps
did
not
solve
the
problem.
Front
panel
General
system
error
Indicates
that
a
Fault
LED
somewhere
on
the
storage
subsystem
has
turned
on.
(Check
for
amber
LEDs
on
CRUs.)
Use
Storage
Manager
software
to
diagnose
server
problems.
Amber
LED
is
off
and
green
LED
off
Power-supply
CRU
Power
switch
is
turned
off
or
ac
power
failure
Check
that
all
of
the
power
cords
are
firmly
plugged
in.
If
applicable,
check
that
the
main
circuit
breakers
for
the
rack
power
distribution
units
or
the
AC
electrical
outlets
are
turned
on.
Turn
on
all
power-supply
switches.
Chapter
6.
Solving
problems
147
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