IBM ThinkPad 310E, Руководство пользователя

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Getting Service
Chapter 8. Solving Computer Problems
8-11
Recording your Computer Problem
Use this sheet for your problem reporting.
•
Computer information:
Machine type: __________
Serial number: __________
Date of purchase: __/__/__
•
A kind of problem:
o
Continuous problem
o
Intermittent problem
•
Error code:
_______________________________________
•
Operating systems and their version if available:
o
DOS Version _____
o
Windows 3.1
o
Windows 95
•
Used application programs at the time of the problem:
_______________________________________
_______________________________________
•
Problem symptom:
Describe the problem more specifically.
_______________________________________
_______________________________________
_______________________________________
_______________________________________
Reproducibility:
o
Yes
o
No
Describe how to reproduce it:
_______________________________________
_______________________________________