Appendix E. Information for trained service personnel
Attention
v
The drive and stuck tape should be returned to IBM for removal and recovery.
v
These procedures must be performed only by a trained IBM service provider.
SSRs should claim their time against service code 33 ECA 013 when
performing this procedure.
v
Inform the customer that the following procedure has high risk of damaging
the drive and high risk of not being able to recover the data.
Removing a drive from an enclosure
Drive removal procedures vary depending on the type of enclosure. The following
procedure can be used if the enclosure documentation is not available for the
specific enclosure type.
Removing the internal drive
This procedure is to be performed only by IBM Service Personnel.
Note:
One of the four screws securing the cover to the chassis is a tamperproof
screw. A T20 Torx tamperproof screwdriver is required to remove the cover.
Removing the cover
1.
Unplug all cables from the rear panel of the unit.
2.
Move the unit to a clean and sturdy work surface.
3.
Turn the unit on its side with the bottom of the unit facing you.
4.
Remove the four screws (see Figure 23 on page 74) by the feet.
© Copyright IBM Corp. 2011
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