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Note:
See
Chapter
7,
“Parts
listing,
Type
6224,”
on
page
107
to
determine
which
components
are
replaceable
by
the
customer
(CRU),
and
which
components
must
be
replaced
by
a
field
service
technician
(FRU).
CD-ROM
drive
problems
Symptom
FRU/action
CD-ROM
drive
is
not
recognized.
1.
Verify
that:
v
The
IDE
channel
to
which
the
CD-ROM
drive
is
attached
(primary
or
secondary)
is
enabled
in
the
Configuration/Setup
Utility
program.
v
All
cables
and
jumpers
are
installed
correctly.
v
The
correct
device
driver
is
installed
for
the
CD-ROM
drive.
2.
Run
CD-ROM
drive
diagnostics.
3.
CD-ROM
drive.
Note:
See
Chapter
7,
“Parts
listing,
Type
6224,”
on
page
107
to
determine
which
components
are
replaceable
by
the
customer
(CRU),
and
which
components
must
be
replaced
by
a
field
service
technician
(FRU).
Diskette
drive
problems
Symptom
FRU/action
The
diskette
drive
activity
LED
stays
lit,
or
the
computer
bypasses
the
diskette
drive.
1.
If
there
is
a
diskette
in
the
drive,
verify
that:
v
The
diskette
drive
is
enabled
in
the
Configuration/Setup
utility
program.
v
The
diskette
is
good
and
not
damaged.
(Try
another
diskette
if
you
have
one.)
v
The
diskette
is
inserted
correctly
in
the
drive.
v
The
diskette
contains
the
necessary
files
to
start
the
computer.
v
The
software
program
is
working
properly.
v
The
cable
is
installed
correctly
(in
the
proper
orientation).
2.
To
prevent
diskette
drive
read/write
errors,
make
sure
that
the
distance
between
monitors
and
diskette
drives
is
at
least
76
mm
(3
in.).
3.
Run
diskette
drive
diagnostics.
4.
Cable.
5.
Diskette
drive.
6.
System
board.
Note:
See
Chapter
7,
“Parts
listing,
Type
6224,”
on
page
107
to
determine
which
components
are
replaceable
by
the
customer
(CRU),
and
which
components
must
be
replaced
by
a
field
service
technician
(FRU).
General
problems
Symptom
FRU/action
Problems
such
as
broken
cover
locks
or
indicator
LEDs
not
working
v
Broken
CRU/FRU
Note:
See
Chapter
7,
“Parts
listing,
Type
6224,”
on
page
107
to
determine
which
components
are
replaceable
by
the
customer
(CRU),
and
which
components
must
be
replaced
by
a
field
service
technician
(FRU).
Hard
disk
drive
problems
Symptom
FRU/action
Not
all
drives
are
recognized
by
the
hard
disk
drive
diagnostic
test
(Fixed
Disk
test).
1.
Remove
the
first
drive
not
recognized
and
try
the
hard
disk
drive
diagnostic
test
again.
2.
If
the
remaining
drives
are
recognized,
replace
the
drive
you
removed
with
a
new
one.
Chapter
6.
Symptom-to-FRU
index
93
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