General Symptom List
179
CLEAR JAM message will not clear
but paper moves
1.
Power off and unplug the printer. Remove the paper guide assembly or pedestal top cover. Check
that connector P106/PMD is fully seated in connector J106 on the controller board.
2.
Remove the barrier shield (cabinet model) or the barrier shield and paper guide (pedestal model).
Check that the paper detector switch assembly is securely mounted in its bracket.
3.
Check that the paper detector switch assembly is securely mounted to the mechanism base.
Tighten the two screws securing the paper detector switch assembly to the mechanism base.
4.
Check that the motion detector wheel rotates. Replace the paper detector switch assembly if the
wheel does not rotate.
5.
Plug in the printer and power it on. Load paper. Replace the paper detector switch assembly if the
message appears.
6.
Plug in the printer and power it on. If the problem reappears, the controller board or microcode is
suspect. Do the following:
7.
Save the printer configuration values. (Refer to the
User’s Manual.)
8.
Clear NVRAM (page 237).
9.
Download and install the latest code from IBM First (page 231).
10. Power on the printer in download mode and load flash memory (page 238).
a.
If you encounter loading problems, go to the appropriate error code for resolution.
b.
If you encounter the failure or message that brought you to this procedure, replace the controller
board (page 319). After replacing the controller board, DO NOT make the printer READY, but
proceed immediately to the next step.
11. Download and install the latest code from IBM First (page 231).
12. Power on the printer in download mode and load flash memory (page 238).
13. If you encounter the failure after replacing the controller board, reinstall the original controller board
and contact your DDS and Second Level Support.
Table 5. General Symptom List
Symptom
Corrective Action
Содержание Infoprint 6500-v05
Страница 282: ...282 Cable Routing Cabinet Model...
Страница 283: ...283 Cable Routing Pedestal Model...
Страница 285: ...285 Cable Assembly Centronics Dataproducts Adapter 14H5522...
Страница 286: ...286 Cable Assembly 5V Remote Power 14H5589 To Controller Board...
Страница 289: ...289 Cable Assembly PS I O 2000 75P1614 To Power Supply To Controller Board NOTE This cable is used only on the 6500 v20...
Страница 290: ...290 Cable Assembly AC In Power Supply To Power Supply J1 To Circuit Breaker Part of AC Kit 14H5289...
Страница 291: ...291 Cable Assembly AC Power Input To Circuit Breaker Input Power Connector Part of AC Kit 14H5289...
Страница 292: ...292 Cable Assembly Card Cage Fan PIN 1 PIN 1 14H5285...
Страница 294: ...294 Cable Assembly Exhaust Fan PIN 1 PIN 1 14H5286...
Страница 298: ...298 Cable Assembly MPU PIN 1 PIN 3 PIN 2 PIN 1 14H5329...
Страница 300: ...300 Cable Assembly Ribbon Motor Extension 63H7464...
Страница 301: ...301 Cable Assembly Shuttle Motor Drive 14H5330 To Shuttle To Controller Board...
Страница 302: ...302 Frame Cable Power Stacker 10R3912...
Страница 303: ...303 Logic Cable Power Stacker 10R4590...
Страница 304: ...304 Power Cable Power Stacker 57P1376 P1101 P1101...
Страница 305: ...305 Vertical Rail Cable Power Stacker 10R3913...
Страница 306: ...306 Elevator I O Cable Power Stacker 10R4053...
Страница 307: ...307 Fan Assembly Hammer Bank P107 HBF P107 HBF 14H5159...
Страница 308: ...308 Magnetic Pickup MPU Assembly 57G1476 P03...
Страница 309: ...309 Switch Assembly Paper Detector Standard 14H5281 Black Back Forms Kit 02N7169...
Страница 310: ...310 Switch Assembly Platen Interlock P107 PLO 14H5280...
Страница 530: ...530 WR Write w With w o Without XMT Transmit...
Страница 531: ...531...
Страница 544: ...G544 5978 00 07G544597800 Copyright IBM Corp 2005...