©Copyright IBM Corp. 2010
37
Chapter
6
Solving problems
This chapter provides basic troubleshooting information to help you solve some problems that
might occur while you are setting up the Brocade 2-Port 10Gb Converged Network Expansion Card
(CFFh). If you are having a problem with the high speed adapter, use the following information to
help you determine the cause of the problem and the action to take. Additional troubleshooting and
debugging procedures are available in the following publications:
•
Problem Determination Service Guide
or
Hardware Maintenance Manual
and Troubleshooting
Guide
for the blade server
•
Brocade Adapters Troubleshooting Guide
in the following location
http://www.brocade.com/sites/dotcom/services-support/drivers-downloads/CNA/IBM.page.
For more detailed information about troubleshooting the ServeRAID™ controller, see the following
documents on the Support CD or at
http://www.ibm.com/systems/support/
•
BladeCenter unit, blade server, or I/O module
Installation and User’s Guide
•
Blade server
Problem Determination and Service Guide
Make sure that you are using the latest versions of device drivers, utilities, firmware, and BIOS code
for the following devices. If these items are not at the latest levels, the BladeCenter unit might not
recognize one or more of the following devices, and the BladeCenter unit or these devices might
not be able to start.
•
The high speed adapters in the BladeCenter unit and in the blade servers
•
The blade servers
•
The management module
•
The I/O modules and controller that are used by the high speed adapters in the BladeCenter
unit and in the blade servers
If necessary, install the latest versions of device drivers, utilities, firmware code, and BIOS code for
the previously listed devices.
To download the most recent device drivers, utilities, firmware updates, BIOS code updates, and
expansion-card boot code updates, go to
http://www.ibm.com/systems/support/
for the latest
information about upgrading the device drivers, firmware, and BIOS code for BladeCenter
components. The instructions are in the documentation that comes with the updates. Also see the
Installation and User’s Guide
for your blade server for additional information.
Notes:
•
For the latest version of the
IBM BladeCenter Management Module Command-Line Interface
Reference Guide
http://www.ibm.com/systems/support/
•
Changes are made periodically to the IBM Web site. Procedures for locating firmware and
documentation might vary slightly from what is described in this document.
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