IBM BladeCenter QS20, Руководство по диагностике и обслуживанию

Страница: 41 / 100

Other error messages
The following table describes other error messages that can be displayed.
Table 7. Other error messages
Message: “E1001 - Boot ROM CRC failure”
Reason The firmware image was found to be inconsistent during startup. This
inconsistency could be due to image corruption during the flash update or
can indicate a hardware problem.
Action The boot watchdog triggers. Reject the malfunctioning flash image as
described “Recovering the TEMP image from the PERM image” on page
17. If the problem persists, you need to get a trained service technician to
replace the system board assembly.
Message: “E1002 - Memory could not be initialized”
Reason The firmware encountered an error during the memory initialization.
Action The boot watchdog automatically boots the system from the permanent
flash side. The malfunctioning firmware image should be rejected
according to “Recovering the TEMP image from the PERM image” on page
17. If the problem persists with the PERM image, you need to get a trained
service technician to replace the system board assembly.
Message: “E1003 - Firmware image incomplete”
Reason The firmware detected missing components and cannot continue
execution.
Action The boot watchdog automatically boots the PERM firmware image. The
malfunctioning firmware image should be rejected according to
“Recovering the TEMP image from the PERM image” on page 17. If the
problem persists with the PERM image, you need to get a trained service
technician to replace the system board assembly.
Message: “E1004 - Unspecified Internal Firmware Error”
Reason The firmware encountered an unexpected error condition.
Action The boot watchdog automatically boots the PERM firmware image. The
malfunctioning firmware image should be rejected as described in
“Recovering the TEMP image from the PERM image” on page 17. Contact
IBM support to report the conditions under which the error occurred, and
get a trained service technician to replace the system board assembly.
Service processor log message IDs
The following is a description of the service processor (H8) log message IDs that
are sent to the Management Module:
There are three types of log IDs:
v Error log IDs
v
Warning log IDs
v
Information log IDs
Error log IDs
Note: The following error messages suggest that there is a problem with the
battery :
Chapter 2. Diagnostics and troubleshooting
23