v
See Chapter 4, “Parts listing, Types 7871 and 1949,” on page 41 to determine which components are CRUs and
which components are FRUs.
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
202-802-xxx
Test failed. Memory size is insufficient to run
the test.
1.
Make sure all of the installed memory is
enabled in the Setup utility (see “Using the
Setup utility” on page 20).
2.
Make sure that the DSA Diagnostic code is at
the latest level; then, rerun the test (“Diagnostic
tools overview” on page 97). The latest code can
be found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-DSA.
3.
Make sure that the system BIOS firmware is at
the latest level, upgrade if necessary; then, rerun
the test (“Diagnostic tools overview” on page
97). The BIOS firmware level can be found in
the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-63017.
4.
Reseat the DIMMs. See “Removing a memory
module” on page 63 and “Installing a memory
module” on page 64.
5.
If the component failure remains, refer to
“Removing a memory module” on page 63 and
“Installing a memory module” on page 64 to
replace the failing DIMMs.
204
BladeCenter HS22V Type 7871 and 1949: Problem Determination and Service Guide
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