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Actions:
1. Reset the system using the pin-hole reset button on the operator panel. Retry the operation
that caused this error code.
2. Check for a later level of firmware than the one that you were trying to install. Apply if
available.
3. Call service support.
9906:
Software problem during firmware update from operating system.
Actions:
1. Check for a system firmware update that is later than the one that caused this error. Apply if
available.
2. Call service support.
9920:
Error occurred during model upgrade from a pSeries 670 (7040 model 671) to a pSeries 690
(7040 model 681).
Actions:
1. Verify that the system being upgraded is a pSeries 670 (7040 model 671). This error will occur
if the system has already been upgraded.
2. The special model upgrade diskette might be damaged. Obtain another model upgrade
diskette.
3. The diskette drive in the media subsystem might be damaged. Replace it.
4. Check for system firmware updates. Apply if available.
5. Call service support.
A205:
Machine type and model fields are not valid in the VPD module. Obtain a new operator panel. Do
not swap the old VPD module onto the new operator panel. Call service support for instructions on
how to write the machine type and model into the new VPD module.
A20B:
Error requesting trace buffer for service processor.
Actions:
1. Reset the service processor, if possible.
2. Check for system firmware updates. Apply the updates if they are available.
A218:
Unknown return code detected.
Actions:
Check for system firmware updates. Apply the updates if they are available.
A21A:
Error allocating an internal service processor.
Actions:
1. Reset the service processor, if possible.
2. Check for system firmware updates. Apply the updates if they are available.
A800:
This indicates an HMC/service processor initialization failure.
Actions:
1. Check for system firmware updates.
2. Replace the primary I/O book, location: U1.18-P1-H2.
A801:
This indicates an HMC wrap failure.
Actions:
Replace the primary I/O book, location: U1.18-P1-H2.
A806:
This indicates a loss of the surveillance heartbeat between the HMC and the service processor.
Actions:
1. Make sure that the HMC is booted and operational.
2. Check the serial cables that go from the HMC to the primary I/O book, location: U1.18-P1-H2.
Chapter 5. Error Code to FRU Index
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