IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to
IBM's Official Published Specifications. The warranty period for a Machine is a specified, fixed period
commencing on its Date of Installation. The date on your sales receipt is the Date of Installation, unless
IBM or your reseller informs you otherwise.
During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will
provide repair and exchange service for the Machine, without charge, under the type of service
designated for the Machine and will manage and install engineering changes that apply to the Machine.
If a Machine does not function as warranted during the warranty period, and IBM or your reseller are
unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may
return it to your place of purchase and your money will be refunded. The replacement may not be new,
but will be in good working order.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident,
modification, unsuitable physical or operating environment, improper maintenance by you, or failure
caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration
of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL
OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE
WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS
OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY
NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT
PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Unless specified otherwise, IBM provides non-IBM machines
WITHOUT WARRANTIES OF ANY
KIND.
Any technical or other support provided for a Machine under warranty, such as assistance via telephone
with “how-to” questions and those regarding Machine set-up and installation, will be provided
WITHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for the Machine, contact your reseller or IBM. In the United States, call IBM
at 1-800-772-2227. In Canada, call IBM at 1-800-565-3344. You may be required to present proof of
purchase.
IBM or your reseller provides certain types of repair and exchange service, either at your location or at a
service center, to keep Machines in, or restore them to, conformance with their Specifications. IBM or
your reseller will inform you of the available types of service for a Machine based on its country of
installation. IBM may repair the failing Machine or exchange it at its discretion.
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