・Is [<SD> Recognition
error] displayed in the
[Maintenance]-[Statu
s]-[SD memory card]
log?
・Format the SD
Memory Card.
・Is the SD memory
card malfunctioning?
・The SD Memory
Card has a limited
number of rewrites.
Replace the SD
Memory Card with a
new one if it is
rewritten frequently
because it may have
reached its service
life.
-
Cannot transmit voice
(Only for voice
supported models)
・Are the microphone
and speakers
connected correctly?
・Check that the
connection is correct.
Voice transmission
can only be used when
connected with
HTTPS.
Operation Manual
Installation
No audio from our
network disk recorder
or PC software package
(Only for voice
supported models)
・Some of our network
disk recorders and PC
software packages do
not support [G.711].
・Set the receiving
audio compression
method to [G.726 (32
kbps)] or [AAC-LC].
User manual
The image on the live
image page is not
displayed.
・Press the [F5] key on
the PC keyboard or
press the [Live]
button.
-
User manual
The shortcut icon for
the camera is not
displayed on the
[Network].
・Do you have
additional Windows
components for UPnP?
・Add the UPnP
Windows component
to your PC.
User manual
9. Other
9.17 Troubleshooting
62
