accessed from mobile
or tablet device
・URL is wrong. Or, is
"/cam" not entered at
the end of the URL?
・Check that the URL
is entered correctly.
When accessing this
unit from a mobile
device, it is necessary
to enter "/cam" at
the end of the URL
used when accessing
this unit from the PC.
For a tablet device
・Is the URL wrong?
・Check that the URL
is entered correctly.
・Is the SSL encryption
method of the HTTPS
of the mobile device
or tablet device
different from that of
this unit?
・Set the HTTPS
[Connection] to
[HTTP] to re-access
the HTTPS.
・Have you accessed
the HTTPS function
with "http://"?
・To use HTTPS, refer
to https://. You must
also enter the port
number.
・About SOFTBANK
Mobile's mobile
devices
・SOFTBANK Mobile
devices are prohibited
from being accessed
from other than Port
80, so they can only
be used for cameras
set as Port 80.
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9. Other
9.17 Troubleshooting
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