The authentication
screen is displayed
continuously
・Has the username or
password been
changed?
・If you change the
user name or
password of a
logged-in user in
another Web browser
while accessing this
unit, the authentication
screen is displayed
each time the screen
is switched. Close the
Web browser and
access this unit again.
User manual
・Have you changed
the [Authentication
method] settings?
・If you change the
[Authentication
method] setting, close
the Web browser and
re-access the Web
browser.
Takes longer to display ・Have you accessed
this unit on the same
local network via
proxy?
・Configure the PC so
that it does not go
through the proxy.
-
・Are multiple users
referring to camera
images at the same
time?
・If multiple users refer
to a camera image at
the same time, it may
take a long time to
display the screen or
the camera image may
be refreshed slowly.
Camera cannot be
Case of a mobile device
User manual
9. Other
9.17 Troubleshooting
58
