Warranty
Five Year Limited Warranty:
Your new drinking system is warranted to the original consumer purchaser, when located at the original installation site, to
be free from defects in material and workmanship under normal use within the application guidelines specified by the
manufacturer and subject to regular maintenance as described in the Owner’s Manual. The entire system (excluding the
reverse osmosis membrane and the disposable filter cartridges, which are not warranted) is warranted for a period of five
years from date of purchase and we will repair or replace any part which we find to be defective in operation because of
faulty materials or workmanship.
Two Year Pro-Rated Warranty
The reverse osmosis membrane is warranted to be free from defects in material and workmanship for one year from date
of purchase, when operated within the application guidelines. If found to be defective, we will replace said membrane free
of charge. Should the membrane fail within the second year of service, you may purchase a new replacement module at a
price equal to 3% of the then current retail price, times the number of months or portion thereof of service delivered by the
original membrane. The membrane is not warranted beyond the two year period.
Condition of Warranty
Damage to any part of this reverse osmosis unit because of misuse, misapplication, neglect, alteration, accident, physical
damage, fouling and/or scaling of membrane by dirt, sediment, minerals or bacteria attack, installation or operation contrary
to our printed instructions or damage caused by hot water, freezing, flood, fire or Act of God, is not covered by this
warranty. In all such cases, regular parts and service charges will apply. This warranty is void if unit is altered or repaired
by anyone other than an authorized service representative.
All shipping charges on units or parts submitted to our facility for repair or replacement must be borne by the registered
purchaser, as well as any costs or labor charges resulting from the removal or installation of the repaired or replaced part.
The drinking water system must be installed on a potable water supply and is not warranted to render an unsafe water
supply potable.
This warranty is in lieu of all other warranties, expressed or implied, including warranties of fitness for a particular purpose.
Because of fluctuating water quality and varying usage rate, we assume no liability for the determination of the proper
equipment necessary to meet your requirements and we do not authorize others to assume for us such or any other
obligations on the sale of this drinking water system.
We assume no warranty liability in connection with this reverse osmosis unit other than as specified herein. This is the
exclusive remedy and liability for incidental and consequential damages or injury to person or property, attributable to the
manufacturer's negligence or fault, under any and all warranties are excluded to the extent exclusion is permitted by law.
WATERGROUP INC.
WATERGROUP COMPANIES INC.
FRIDLEY, MN
REGINA, SK • CAMBRIDGE, ON
1-800-354-7867
1-877-288-9888
www.watergroup.com
