Possible solutions
Probable cause
Flagged parameter
Wait for weather to improve.
Fallback – System is in fallback
mode. The router is experiencing
Data Path
severe weather conditions affecting
the data rate. The data rate has
been reduced to improve the
transmission.
Follow solutions listed for Receive
Status problems in this table.
VADB – System is in VADB mode.
The Satellite link is down and the
router is using the dialup backup
link.
Look for red flags next to other
parameters.
Router is not fully operational.
Operational State
Look for red flags next to other
parameters.
Router is in an unknown state.
Desired State
Call your service provider.
Router is out of service.
Call your service provider.
Router is under maintenance.
Call your service provider.
Router is suspended by the NOCC.
Suspension State
Call your service provider.
Router has been barred individually
or as part of a group by the NOCC.
Barred State
Wait to see if the flag goes away. If
it does not, call your service
provider.
Router has not acquired security
keys.
Security Keys
Wait for normal operation to
resume.
The router has greatly exceeded
the FAP threshold, and so the
router’s data rate is reduced for a
period of time.
FAP Status
Wait until the router re-establishes
TurboPage TTMP.
TurboPage is enabled but the
TTMP Status is down.
TurboPage TTMP Status
Wait until the router re-establishes
all tunnels.
IPSec is enabled but all IPSec
tunnels are down.
IPsec Status
Reception Information page
The Reception Information page shown in
Figure 17: Reception Information page
on page 25
displays information about data received by the satellite router.
HN9500 Satellite Router User Guide
24
1037737-0001 Revision E
System Control Center
Chapter 2