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V1.1
Is my Cisco ACU supported?
The Connection Manager currently supports Cisco Aironet Client Utility (ACU) versions 6.0 or
higher. If you have an unsupported ACU version loaded, a conflicting application message will
appear. Click either
Resolve All
or
Resolve Selected
, then
Done
. You will then see a warning
message that your version of ACU is not supported and you need to download the latest driver
from Cisco for the Connection Manager to function properly.
Can I use Cisco's LEAP?
Yes, you can. The ACU and the Connection Manager will work together, simply not at the same
time. When you open the Connection Manager, it resets the ACU option to Use Another
Application to Configure my Wireless Settings. To reset this option, you must complete a series of
steps. These steps differ depending on whether you are authenticated to your corporate SSID.
If you are not authenticated to your corporate SSID, you must reset this configuration option
manually.
Can I roam with the Connection Manager?
Yes. The Connection Manager supports both domestic and international roaming for T-Mobile
HotSpot subscribers. Be aware that roaming charges may apply. Please refer to the T-Mobile
HotSpot Web site for roaming charges. International broadband roaming is available for additional
charge.
How do I get the Connection Manager to stop launching every time I restart my laptop?
To keep the Connection Manager from starting with Windows, click
Tools > Settings >
Application
and remove the check from
Automatically run this application on machine
startup
checkbox.
Why am I unable to connect to this network even though I can see a signal in the
Connection Manager window?
Signal strength from the wireless access point may not be strong enough to allow reliable
connections. It may not be a publicly available access point. Many companies or campuses will
use wireless networking within their buildings, but will not grant public access.
The Connection Manager connected a network, but why do I keep losing the
connection?
This may be due to interference caused by other devices, like cordless phones, microwave
ovens, and other 2.4GHz band devices.