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5

Trouble Shooting

5.1 Device Exceptions

Why does the speed dome fail to start or repeatedly reboot

l

Check the supply voltage of the dome. Ensure the supply voltage to meet the power
requirements of the speed dome. The nearest power supply is recommended.

l

Check whether the diameter of the power wire meet the standards. For detailed correlation,
please see "Table D" in the User Guide corresponding to the model of the speed dome.

Why does the speed dome restart intermittently when controlling PTZ, calling
presets or turning on the infrared lights of the IR dome at night

l

Check the supply voltage of the dome. Ensure the supply voltage to meet the power
requirements of the speed dome. The nearest power supply is recommended.

l

Check whether the diameter of the power wire meet the standards. For detailed correlation,
please see "Table D" in the User Guide corresponding to the model of the speed dome.

5.2 PTZ Control Exceptions

The speed dome cannot do PTZ control but can do zoom control

l

For the 5 inch speed dome, you need to remove the protective sticker and foam of the camera
module by opening the bubble, correctly install the speed dome again and then wire up.

l

For IR speed dome, please remove the protective sticker and then wire up.

Neither zoom control nor PTZ control is available for the speed dome

l

Check the supply voltage of the dome. Ensure the supply voltage to meet the power
requirements of the speed dome. The nearest power supply is recommended.

l

Check whether the diameter of the power wire meet the standards. For detailed correlation,
please see "Table D" in the User Guide corresponding to the model of the speed dome.

IPC6512-Z30&6522-Z30&6622-Z30
Installation Guide

5 Trouble Shooting

Issue 02 (2014-12-25)

Huawei Proprietary and Confidential

Copyright © Huawei Technologies Co., Ltd.

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Содержание IPC6512-Z30

Страница 1: ...IPC6512 Z30 6522 Z30 6622 Z30 V100R001C00 Installation Guide Issue 02 Date 2014 12 25 HUAWEI TECHNOLOGIES CO LTD ...

Страница 2: ...t may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject to change without notice Every effort has been made in the preparation of this docume...

Страница 3: ...s The symbols that may be found in this document are defined as follows Symbol Conventions Symbol Description Indicates an imminently hazardous situation which if not avoided will result in death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in mi...

Страница 4: ...portant information best practices and tips NOTE is used to address information not related to personal injury equipment damage and environment deterioration Change History Issue Date Description 02 2014 12 25 This is the first release 01 2014 05 05 This issue is used for first office application FOA IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide About This Document Issue 02 2014 12 25 Huawei Pr...

Страница 5: ... Mounting 17 3 3 1 Wiring 17 3 3 2 Installing Speed Dome 18 3 3 2 1 In ceiling Mounting 18 3 3 2 2 Ceiling Mounting 20 3 3 3 Pendant Mounting 23 3 4 Installation Verification 24 4 Quick Operation 25 4 1 Accessing Instruction 25 4 2 Login 25 5 Trouble Shooting 28 5 1 Device Exceptions 28 5 2 PTZ Control Exceptions 28 5 3 Upgrade Exceptions 29 5 4 Other Questions 29 A Lightning and Surge Protection ...

Страница 6: ...proof Instruction 34 B 2 L shape Pole Mount 34 C Bubble Maintenance 36 D Tables 37 D 1 24VAC Wire Gauge Transmission Distance 37 D 2 Wire Gauge Standards 38 E Parts and Auxiliary Equipment Table 39 IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide Contents Issue 02 2014 12 25 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd v ...

Страница 7: ...he LPS standard l Use the accessories intended for the device and the components recommended by the vendor such as power adapter and battery The supply voltage must meet the input voltage requirement of the device l Do not power on the device during the installation Stop using and power off the device before inserting or removing device cables l Before powering on the device verify that the power ...

Страница 8: ...olent collision when transporting storing and installing the device l Keep the device away from heat sources and fire such as radiators or candles l Keep the device away from flammables explosives and heat sources and fire such as heating apparatus or candles l Deploy surge protection devices if the device is installed outside l When working high above the ground take security measures such as wea...

Страница 9: ...nce is shown below Figure 2 1 5 inch Speed Dome Appearance Figure 2 2 IR Speed Dome Appearance IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide 2 Installing Instruction Issue 02 2014 12 25 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 3 ...

Страница 10: ...ome is off before connecting the cables The cable interfaces of speed dome are shown in the following figure The cables of network power supply etc are distinguished by different colors Please refer to the labels attached on the cables for identification Figure 2 3 Cables of Network Speed dome PC6512 Z30 IPC6522 Z30 IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide 2 Installing Instruction Issue 02...

Страница 11: ...ance degradation caused by unauthorized demolition the company assumes no responsibility Press the reset button about 10s when the speed dome is power on or rebooting to restore the default settings l Reset button of 5 inch speed dome Lossen the screws on both sides of the speed dome and remove the lower dome The position of the reset button is shown in Figure 2 5 IPC6512 Z30 6522 Z30 6622 Z30 Ins...

Страница 12: ...on of the IR speed dome is shown in Figure 2 6 Figure 2 6 Reset Button of IR Speed Dome 2 4 Alarm Input and Output Connection The network speed dome can be connected with alarm inputs 0 5 VDC Refer to the following diagrams for alarm output IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide 2 Installing Instruction Issue 02 2014 12 25 Huawei Proprietary and Confidential Copyright Huawei Technologies...

Страница 13: ...y left diagram the input voltage must be no more than 30VDC 1A l For AC power supply the external relay must be used right diagram to prevent damages to the speed dome and avoid risk of electric shock IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide 2 Installing Instruction Issue 02 2014 12 25 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 7 ...

Страница 14: ...r Cat6 100M above is needed l When the Positioning System uses standard 24V AC power supply the power cable should be American wire gauge 18 or above The formula of the cross section S mm and the maximum transmission distance L m of the bare wire is L 50 S Preparing Tools Before installation please prepare the tools needed such as the expansion screws electric hammer electric drill wrench screwdri...

Страница 15: ... of the dome camera should be performed by professionals 3 2 2 Wall Mount Installation NOTE The speed dome can be installed to a thread interface or non thread interface mount The non thread mount is highly recommended When you select a thread mount please install the pendent adapter supplied between the mount and speed dome Any mismatch problems shall be taken responsibility by the user The dimen...

Страница 16: ...ews Figure 3 2 Drill Screw Hole and Insert Expansion Screw Step 3 Secure the wall mount with 4 hex nuts and washers Figure 3 3 Drill Screw Holes End 3 2 3 Pole Mount Installation The components of pole mounting are show as follows l Wall Mount Figure 3 4 Wall Mount l Pole Adapter A pole adapter has to be used together with a wall mount for pole mounting applications IPC6512 Z30 6522 Z30 6622 Z30 I...

Страница 17: ... The dimensions of the pole mounting hoop must match with the diameter of the pole adapter Figure 3 6 Pole Mounting Hoops l Mounting Accessories Figure 3 7 Hex Screws M8 30 and Spring Washers Step 1 Assemble the pole adapter l Loosen the three pole mounting hoops with a screwdriver l Insert them through the rectangle holes of the pole adapter IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide 3 Inst...

Страница 18: ...h a screwdriver Figure 3 9 Install the Pole Adapter NOTE For outdoor applications please adopt the water proof measures Step 3 Install the wall mount l Attach the gasket then wall mount to the pole adapter l Secure the wall mount to the pole adapter with 4 hex screws and the spring washers IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide 3 Installation Issue 02 2014 12 25 Huawei Proprietary and Co...

Страница 19: ...ective lens cover foam and sticker from the dome drive Step 1 Loosen the two lock screws as shown in the following figure Step 2 Remove the lower dome Figure 3 11 Disassemble the Speed dome NOTE When loosening the lock screws keeps the speed dome being inverted Otherwise the spacers of lock screws may drop into the speed dome Step 3 Remove the protective lens cover foam and sticker as shown in the...

Страница 20: ... the safety rope to the back box of the speed dome and the wall mount respectively Route the cables through the mount as shown follows Figure 3 13 Safety Rope Step 7 Loosen the lock screws on the wall mount as shown below Step 8 Align the speed dome with wall mount and rotate it counterclockwise or clockwise to the mount tightly as shown below Figure 3 14 Align to the Mount IPC6512 Z30 6522 Z30 66...

Страница 21: ...ables Refer to the following steps Step 1 Remove the protective sticker as shown in Figure 3 16 Figure 3 16 Protective Sticker Step 2 Remove the cover on the back of the speed dome as shown in Figure 3 17 Insert the SD card to the SD card slot and install the cover back IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide 3 Installation Issue 02 2014 12 25 Huawei Proprietary and Confidential Copyright...

Страница 22: ...wn follows Figure 3 18 Install the Safety Rope Step 4 Loosen the lock screws on the wall mount Step 5 Align the speed dome with wall mount and rotate it counterclockwise or clockwise to the mount tightly as shown below IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide 3 Installation Issue 02 2014 12 25 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 16 ...

Страница 23: ...g The survey of the actual installation environment and planning the wiring is highly recommended before the accurate deployment of the wire is implemented in order to provide a safe and steady power supply and a reasonable wiring route IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide 3 Installation Issue 02 2014 12 25 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 17 ...

Страница 24: ...mples Refer to the following content for details 3 3 2 1 In ceiling Mounting Before you start l The height of the space above the ceiling must be more than 250mm l The thickness of the ceiling must ranges from 5 to 40mm l The ceiling must be strong enough to withstand more than 4 times the weight of the dome and its accessories NOTE Please remove the protective film on the lower dome after the ins...

Страница 25: ...D indicator turns on when the power is on NOTE Please turn the power off after checking the speed dome Step 4 Install the speed dome to the ceiling 1 Loosen the two lock screws on both sides of the back box and make the locks in internal position Figure 3 23 Locks and Lock Screws 2 Push the speed dome into the mounting hole in the ceiling 3 Tighten the lock screws with the screwdriver and the lock...

Страница 26: ...d more than 4 times the weight of the dome and its accessories NOTE Please remove the protective film on the lower dome after the installation is finished Do not touch the bubble of the lower dome directly by hand The image blurs otherwise Remove the protective lens cover foam and sticker from the dome drive Removing the Mounting Bracket It is required to modify the external structure of the in ce...

Страница 27: ...nstall the bolts End Wiring For Ceiling Mounting Applications The cables of dome can be routed either from the top or the side of the back box For the cables routed from the top of the back box it is required to drill a cable hole in the ceiling IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide 3 Installation Issue 02 2014 12 25 Huawei Proprietary and Confidential Copyright Huawei Technologies Co L...

Страница 28: ... with expansion screws Steps Step 1 Use the mounting base as a template to mark four screw holes onto the ceiling If you route cables from the top of the back box mark the cable hole on the ceiling and drill a hole Step 2 Secure the mounting base to the ceiling with set screws Figure 3 30 Secure the Mounting Base Step 3 Install the speed dome to the mounting base IPC6512 Z30 6522 Z30 6622 Z30 Inst...

Страница 29: ... the ceiling according to the screw holes of the mounting base and then insert M8 expansion screws not supplied into the holes Step 2 Pull the power cable video cable and control wire through the cable hole of the mounting base Step 3 Attach the mounting base to the ceiling by aligning the screw holes of the mounting base with the expansion screws on the ceiling Step 4 Secure the mounting base by ...

Страница 30: ...ds Figure 3 33 Ceiling Mount Step 7 Install the speed dome to the mount Please refer to 3 2 4 Speed Dome Installation for installation details End 3 4 Installation Verification After installing speed dome correctly make sure that the cables are routed and connected Please power it up Then the speed dome executes power up action l If the speed dome can normally display live view video the installat...

Страница 31: ...me and password as shown in Figure 4 2 NOTE The default user name is admin and the default password is HuaWei123 Change the password when you log in to the system for the first time to ensure system security The password must contain eight characters consist of upper case letters lower case letters and numeric If you enter an incorrect password three consecutive times your account gets locked You ...

Страница 32: ...wn in Figure 4 3 Click Please click here to download and install the plug in Close the browser when installing the plug in and install the plug in as prompted Figure 4 3 Download the plug in IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide 4 Quick Operation Issue 02 2014 12 25 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 26 ...

Страница 33: ...lug in Please reopen the web browser and login again after the plug in is successfully installed End IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide 4 Quick Operation Issue 02 2014 12 25 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 27 ...

Страница 34: ...iled correlation please see Table D in the User Guide corresponding to the model of the speed dome 5 2 PTZ Control Exceptions The speed dome cannot do PTZ control but can do zoom control l For the 5 inch speed dome you need to remove the protective sticker and foam of the camera module by opening the bubble correctly install the speed dome again and then wire up l For IR speed dome please remove t...

Страница 35: ...mal network environment l For LAN please check whether the IE plug in has been installed correctly Some of the blocking software might prevent to download the IE control please change the intercept range of the software l The UPnP needs to be enabled when accessing by crossing routers You can also manually map the 80 8000 and 554 port on the router l Please check whether the device has met the upp...

Страница 36: ...u have configured For example if the frame rate is configured as 21fps the actual frame rate validated by the device should be 20fps IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide 5 Trouble Shooting Issue 02 2014 12 25 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 30 ...

Страница 37: ... substation high power lightning protection apparatus and lightning conductor are necessary to be added l The design of lightning protection and grounding of the outdoor devices and cables should be considered together with the lightning protection demand of buildings It also must conform to the related national standards and industrial standards l The system should be equipotential grounded The g...

Страница 38: ... Refer to the following figure Figure A 2 Grounding in Cement Pole Wall Installation Because the signal transmission media of fiber optical speed dome and network speed dome are isolated from the control center they must be grounded locally to protect dome against damages IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide A Lightning and Surge Protection Issue 02 2014 12 25 Huawei Proprietary and Co...

Страница 39: ...an be achieved by the properly grounded metal pole meanwhile the control center must be grounded locally as well Refer to the following figure Figure A 3 Grounding in Metal Pole Installation If the fiber optics lightening protector or other device are applied during the transmission of speed dome such devices as well as the video cables routing through must be proper grounded IPC6512 Z30 6522 Z30 ...

Страница 40: ...unt with outer threaded interface please adopt waterproof measures to the adapter applied between the mount and the dome l For indoor dome models do not install indoor speed dome to the outdoor environment B 2 L shape Pole Mount Make sure that the L shape pole mount is designed with a certain inclination angle as shown in following figure Water won t flow from the pole into the speed dome with the...

Страница 41: ...Figure B 1 Customized Mount IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide B Waterproof Issue 02 2014 12 25 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 35 ...

Страница 42: ...st ball to clean the dust l Handling oil Steps Step 1 Wipe off the water drop or oil by soft cloth and dry the bubble Step 2 Use oil free cotton cloth to wipe the bubble with alcohol or detergent Step 3 Change the cloth to wipe the bubble until the bubble is clean End IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide C Bubble Maintenance Issue 02 2014 12 25 Huawei Proprietary and Confidential Copyr...

Страница 43: ... 24VAC Wire Gauge Transmission Distance unit feet m Transmission power VA Wire diameter mm 0 8000 1 000 1 250 2 000 10 283 86 451 137 716 218 1811 551 20 141 42 225 68 358 109 905 275 30 94 28 150 45 238 72 603 183 40 70 21 112 34 179 54 452 137 50 56 17 90 27 143 43 362 110 40 70 21 112 34 179 54 452 137 50 56 17 90 27 143 43 362 110 60 47 14 75 22 119 36 301 91 70 40 12 64 19 102 31 258 78 80 35...

Страница 44: ...ge Standards Table D 2 Wire Gauge Standards Bare Wire Gauge mm American Wire Gauge AWG British Wire Gauge SWG Cross sectional Area of Bare Wire mm2 0 750 21 0 4417 0 800 20 21 0 5027 0 900 19 20 0 6362 1 000 18 19 0 7854 1 250 16 18 1 2266 1 500 15 17 1 7663 2 000 12 14 3 1420 2 500 4 9080 3 000 7 0683 IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide D Tables Issue 02 2014 12 25 Huawei Proprietary...

Страница 45: ...Z30 Wall Mounting Bracket ACC2204H W Pendant Mounting Bracket ACC2205H H Pole Mounting Bracket ACC2204H W ACC2206H P Corner Mounting Bracket ACC2204H W ACC2207H C IPC6512 Z30 6522 Z30 6622 Z30 Installation Guide E Parts and Auxiliary Equipment Table Issue 02 2014 12 25 Huawei Proprietary and Confidential Copyright Huawei Technologies Co Ltd 39 ...

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