
45
LP-454 REV. 1.6.15
PART 10 – TROUBLESHOOTING
A. ERROR CODE
An error code may occur during installation of the heater. This condition may lead to a lock out condition of the controller, which will
need to be manually reset by pressing the
{S4}
button. These following will help the installer correct the problem before going into a
lock out condition, which will require a manual reset.
B. HEATER ERROR
1. When an error condition occurs the controller will display an error code on the display module.
2. These error codes and several suggested corrective actions are included in Table 13.
3. In the case of
|E00|
,
|E13|
, and
|E14|
this error, if uncorrected, will go into a fault condition as described in Paragraph C.
C. LOCKOUT
1. When a f
ault condition occurs the controller will illuminate the red “fault” indication light and display a fault code in the format
(Example:
|F00|
) on the display module.
2. Note the fault code and refer to Table 14 for an explanation of the fault code along with several suggestions for corrective actions.
3. Press the reset key to clear the fault and resume operation. Be sure to observe the operation of the unit to prevent a recurrence of
the fault.
When servicing or replacing any components of this water heater be certain that:
The gas is off.
All electrical power is disconnected.
When servicing or replacing components that are in direct contact with heater water, be certain that:
There is no pressure in the heater. Pull the release on the relief valve to relieve pressure in the heater.
Heater water is not hot.
The electrical power is off.
DO NOT USE THIS WATER HEATER IF ANY PART HAS BEEN SUBMERGED IN WATER.
Immediately call a qualified service
technician. The water heater MUST BE replaced if it has been submerged. Attempting to operate a water heater that has been
submerged could create numerous harmful conditions, such as a potential gas leakage causing a fire and/or explosion, or the release
of mold, bacteria, or other harmful particulates into the air. Operating a previously submerged water heater could result in property
damage, severe personal injury, or death.
NOTE:
Water heater damage due to flood or submersion is considered an Act of God, and IS NOT covered under product warranty.
The water heater has wire function labels on all internal wiring. Observe the position of each wire before removing it. Wiring errors may
cause improper and dangerous operation. Verify proper operation after servicing.
926 CONTROL BOARD ERROR CODES
CODE
DESCRIPTION
DURATION
CORRECTIVE ACTION
E131
Heater combustion air fan speed
less than 70% of expected.
60 Sec.
1. Check the combustion air fan wiring.
2. Replace the combustion air fan.
3. Replace the control board.
E14
Heater combustion air fan speed
is more than 130% of expected.
60 Sec.
1. Check the combustion air fan wiring.
2. Replace the combustion air fan.
3. Replace the control board.
LEO
Water Level in Tank is Low
Until Corrected
1. Be sure all air is bled from system.
2. Inspect low level switch and wiring for damage and repair if necessary.
FLU
Blocked Vent, Pressure Switch
open, Condensate cup Full,
Condensate Cup not present
Until Corrected
1. Check the flue vent to be sure it is not blocked or damaged.
2. Check the blocked vent pressure switch operation by applying a jumper.
(If the switch is not functioning properly, replace it.
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