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Troubleshooting

NMI functionality

An NMI crash dump enables administrators to create crash dump files when a system is hung and not
responding to traditional debugging methods.

An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging
operating systems, device drivers, and applications. Many crashes freeze a system, and the only
available action for administrators is to cycle the system power. Resetting the system erases any
information that could support problem analysis, but the NMI feature preserves that information by
performing a memory dump before a hard reset.

To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can use the
iLO Virtual NMI feature.

Troubleshooting resources

Troubleshooting resources are available for HPE Gen10 server products in the following documents:

•

Troubleshooting Guide for HPE ProLiant Gen10 servers

provides procedures for resolving common

problems and comprehensive courses of action for fault isolation and identification, issue resolution,
and software maintenance.

•

Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy

provides a list of error

messages and information to assist with interpreting and resolving error messages.

•

Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen10 and HPE
Synergy

provides IML messages and associated troubleshooting information to resolve critical and

cautionary IML events.

To access the troubleshooting resources, see the Hewlett Packard Enterprise Information Library (

www.hpe.com/info/gen10-troubleshooting

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Troubleshooting

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Содержание ProLiant DX190r Gen10

Страница 1: ...on and maintenance procedures diagnostic tools specifications and requirements for hardware components and software This guide is for an experienced service technician Hewlett Packard Enterprise assum...

Страница 2: ...al license Links to third party websites take you outside the Hewlett Packard Enterprise website Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewle...

Страница 3: ...finiBand adapter spare parts 13 HPE Trusted Platform Module 2 0 spare part 13 SUV cable spare part 13 OPA adapter cable spare kit 14 Accelerator auxiliary power cable spare parts 14 Smart Array contro...

Страница 4: ...od 62 System battery replacement 63 System battery information 63 Removing and replacing the system battery 63 HPE Trusted Platform Module 2 0 Gen10 Option 64 Troubleshooting 66 NMI functionality 66 T...

Страница 5: ...FlexibleLOM riser cabling 92 OPA adapter cabling 92 Accelerator auxiliary power cabling 93 Specifications 94 Environmental specifications 94 Mechanical specifications 94 Temperature requirements 94 Li...

Страница 6: ...e parts on page 6 Second generation Intel Xeon Scalable Processor spare parts on page 8 4 Heatsink spare parts on page 8 5 System battery spare part on page 9 6 System board assembly spare parts on pa...

Страница 7: ...5118 12C 105 W 875717 001 2 3 GHz Intel Xeon Gold 6140 18C 140 W 874734 001 2 4 GHz Intel Xeon Gold 5115 10C 85 W 875715 001 2 4 GHz Intel Xeon Gold 6148 20C 150 W 874732 001 2 6 GHz Intel Xeon Gold 6...

Страница 8: ...ld 6252 24C 150 W P11619 001 2 20 GHz Intel Xeon Gold 5220 18C 125 W P11613 001 2 30 GHz Intel Xeon Gold 5218 16C 125 W P11612 001 2 50 GHz Intel Xeon Gold 5215 10C 85 W P11610 001 2 50 GHz Intel Xeon...

Страница 9: ...ge 15 Mandatory Description Spare part number PC4 2666V DIMM spares 8 GB single rank x8 PC4 2666V R 850879 001 16 GB single rank x8 PC4 2666V R 868846 001 16 GB dual rank x4 PC4 2666V R 850880 001 64...

Страница 10: ...Short Slimline x cable for FlexibleLOM riser board 879838 001 Apollo DX2600 Gen10 Chassis Apollo DX2800 Gen10 Chassis power cable and server NVMe cable kit includes Power cable for servers 1 and 2 in...

Страница 11: ...parts on page 13 11 SUV cable spare part on page 13 12 OPA adapter cable spare kit on page 14 13 Accelerator auxiliary power cable spare parts on page 14 14 Smart Array controller cable spare parts on...

Страница 12: ...mni Path adapter spare part Customer self repair on page 15 Optional Description Spare part number HPE 100Gb Intel Omni Path Adapter 879850 001 HPE 100Gb 1P OP101 QSFP28 x16 OPA Adapter 841703 001 HPE...

Страница 13: ...finiBand adapter spare parts Customer self repair on page 15 Optional Description Spare part number HPE IB FDR EN 40Gb 2P 544 QSFP Adapter 764736 001 HPE IB FDR EN 40Gb 2P 544 FLR QSFP Adapter 779132...

Страница 14: ...n Spare part number 8 pin auxiliary power cable for Tesla M10 Quad 8 pin auxiliary power cable for Tesla P40 P100 V100 879859 001 6 and 8 pin auxiliary power cable for NVIDIA Quadro P4000 P00453 001 S...

Страница 15: ...cifies in the materials shipped with a replacement CSR part whether a defective part must be returned to Hewlett Packard Enterprise In cases where it is required to return the defective part to Hewlet...

Страница 16: ...i t de courses ou le transporteur utiliser Pour plus d informations sur le programme CSR de Hewlett Packard Enterprise contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme...

Страница 17: ...en zu minimieren und h here Flexibilit t beim Austausch defekter Bauteile zu erm glichen Wenn Hewlett Packard Enterprise oder ein Hewlett Packard Enterprise Servicepartner bei der Diagnose feststellt...

Страница 18: ...tos componentes tambi n est n dise ados para que puedan ser reparados por el usuario Sin embargo si precisa que Hewlett Packard Enterprise realice su sustituci n puede o no conllevar costes adicionale...

Страница 19: ...Packard Enterprise onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze...

Страница 20: ...o enviadas no primeiro dia til ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre...

Страница 21: ...Customer self repair 21...

Страница 22: ...22 Customer self repair...

Страница 23: ...Customer self repair 23...

Страница 24: ...ns leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Use one or more of the following methods when handling or installing electrostatic sensitive pa...

Страница 25: ...y from a hot component allow the surface to cool before touching This symbol indicates that the component exceeds the recommended weight for one individual to handle safely WARNING To reduce the risk...

Страница 26: ...nd keeps the server in operation during a power failure CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can...

Страница 27: ...of the following methods Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the...

Страница 28: ...rom the chassis a Loosen the thumbscrew b Open the release lever c Use the release lever to pull the server out of the chassis Remove the bayonet board Prerequisites Before you perform this procedure...

Страница 29: ...b Remove the screws securing the cover to the server tray and then remove the cover c Disconnect the bayonet board cables and then remove the bayonet board Removal and replacement procedures 29...

Страница 30: ...ou have a T 10 Torx screwdriver available Procedure 1 Power down the server on page 27 2 Disconnect all peripheral cables from the server 3 Remove the server from the chassis on page 27 4 Remove the b...

Страница 31: ...server unless the correct thermal brackets are installed Prerequisites Before you perform this procedure make sure that you have a T 10 Torx screwdriver available Procedure 1 Remove the rear thermal b...

Страница 32: ...ss either riser blank or the riser cage is installed Prerequisites Before you perform this procedure make sure that you have a T 10 Torx screwdriver available Procedure 1 Power down the server on page...

Страница 33: ...oling and thermal damage do not operate the server unless either riser blank or the riser cage is installed Prerequisites Before you perform this procedure make sure that you have a T 10 Torx screwdri...

Страница 34: ...able Procedure 1 Install the secondary riser cage Make sure that the riser board is firmly seated in its system board connectors 2 Install the bayonet board on page 38 3 Install the server into the ch...

Страница 35: ...age 36 to 1 Identify the chassis model and system fan mode of the system you plan to install the component in 2 Determine if the accelerator is subject to thermal limitations in the identified system...

Страница 36: ...nks for components with thermal limitations Apollo DX2200 Gen10 Chassis in nonredundant redundant fan mode The illustration callouts outside the front panel image refer to the server numbering on the...

Страница 37: ...ration callouts outside the front panel image refer to the server numbering on the drive bays refer to the drive numbering Accelerator model Required drive bay action Tesla P100 12 GB Tesla P100 16 GB...

Страница 38: ...bezel blanks in bays 2 1 2 2 2 3 2 4 1 3 1 4 4 1 4 2 4 3 4 4 3 3 3 4 Install the bayonet board Prerequisites Before you perform this procedure make sure that you have a T 10 Torx screwdriver availabl...

Страница 39: ...c Install the bayonet board cover and then and install the screws to secure it to the server tray d Install the screws to secure the cover to the bayonet board Removal and replacement procedures 39...

Страница 40: ...is CAUTION To avoid damage to the server or server blank Always support the bottom of the server or server blank when removing it from the chassis Do not use the release lever to carry the server or s...

Страница 41: ...erver Use a virtual power button selection through iLO 5 Press and release the Power On Standby button When the server goes from standby mode to full power mode the server power LED changes from amber...

Страница 42: ...ex circuit boards when reseating components Prerequisites Before you perform this procedure make sure that you have a T 10 Torx screwdriver available Procedure 1 Power down the server on page 27 2 Dis...

Страница 43: ...have a T 15 Torx screwdriver available Procedure 1 Power down the server on page 27 2 Disconnect all peripheral cables from the server 3 Remove the server from the chassis on page 27 4 Remove the bayo...

Страница 44: ...cedure 1 Power down the server on page 27 2 Disconnect all peripheral cables from the server 3 Remove the server from the chassis on page 27 4 Remove the bayonet board on page 28 5 Remove the secondar...

Страница 45: ...s from the expansion board 10 Remove the expansion board Expansion board removal from the secondary riser slot 2 Expansion board removal from the secondary riser slot 3 transfer board Removal and repl...

Страница 46: ...Expansion board removal from the secondary riser slot 4 Adapter removal from the FlexibleLOM riser slot 2 46 Removal and replacement procedures...

Страница 47: ...you do not intend to replace the expansion board in the riser slot 2 or 3 install the riser slot blank Riser slot 2 blank installation Riser slot 3 blank installation Removal and replacement procedur...

Страница 48: ...on 12 If you do not intend to replace the expansion board in the riser slot 4 install the air blocker on the middle and rear thermal brackets Air blocker installation on the middle thermal bracket 48...

Страница 49: ...firmly seated in the slot Do not bend or flex circuit boards when reseating components Prerequisites Before you perform this procedure make sure that you have thea T 10 and T 15 Torx screwdrivers ava...

Страница 50: ...he component reverse the removal procedure Removing and replacing the primary riser board CAUTION Before replacing a DIMM expansion board or other similar PCA components due to a perceived hardware er...

Страница 51: ...ontroller backup power cable from the riser board 9 Remove the primary riser board To replace the component reverse the removal procedure Removing and replacing the secondary riser board CAUTION Befor...

Страница 52: ...de bracket 7 If installed remove all expansion boards from the riser board 8 If present disconnect the storage controller backup power cables from the riser board 9 Disconnect all cables from the seco...

Страница 53: ...expansion board or other similar PCA components due to a perceived hardware error make sure first that the component is firmly seated in the slot Do not bend or flex circuit boards when reseating comp...

Страница 54: ...e 28 5 Remove the secondary riser cage on page 30 6 Remove the M 2 SSD riser board a Remove the riser board screw b Carefully disengage the latch from the riser board post c Remove the M 2 SSD riser b...

Страница 55: ...ng components Prerequisites Before you perform this procedure make sure that you have a T 15 Torx screwdriver available Procedure 1 Power down the server on page 27 2 Disconnect all peripheral cables...

Страница 56: ...8 Remove the Media Module adapter 9 If you do not intend to replace the adapter install the Media Module blank 56 Removal and replacement procedures...

Страница 57: ...DIMMs or all DDR4 2933 DIMMs in the server Removing and replacing a DIMM CAUTION Before replacing a DIMM expansion board or other similar PCA components due to a perceived hardware error make sure fi...

Страница 58: ...ard The port numbers and cable connections between the system board and the secondary riser board Before you perform this procedure make sure that you have a T 15 and T 30 Torx screwdrivers available...

Страница 59: ...heatsink assembly a Allow the heatsink to cool b Loosen the heatsink nuts in the order specified by the label on the heatsink c Lift the processor heatsink assembly and move it away from the system bo...

Страница 60: ...tsink assembly a Locate and align the Pin 1 indicator on the processor frame and the socket b Align the processor heatsink assembly with the heatsink alignment posts and gently lower it down until it...

Страница 61: ...intermittent shutdowns might occur c Using a T 30 Torx screwdriver tighten the nuts until they stop 3 Install all components removed from the failed system board Be sure to install the DIMMs in the s...

Страница 62: ...the system board the server serial number and the product ID must be configured Procedure 1 Access System Utilities During POST press F9 2 On the System Utilities home screen select System Configurat...

Страница 63: ...ot expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose the battery in fire or water If the server no longer automatically dis...

Страница 64: ...n page 40 13 Connect all peripheral cables to the server 14 Power up the server on page 41 15 Properly dispose of the old battery For more information about proper battery disposal contact an authoriz...

Страница 65: ...r data stored in the TPM including keys will be erased If you suspect a TPM board failure leave the TPM installed and remove the system board Contact a Hewlett Packard Enterprise authorized service pr...

Страница 66: ...he iLO Virtual NMI feature Troubleshooting resources Troubleshooting resources are available for HPE Gen10 server products in the following documents Troubleshooting Guide for HPE ProLiant Gen10 serve...

Страница 67: ...ure Boot that enables the system firmware option card firmware operating systems and software collaborate to enhance platform security UEFI Graphical User Interface GUI An Embedded UEFI Shell that pro...

Страница 68: ...d operating systems with boot loaders must have an appropriate digital signature to execute during the boot process Operating systems must support Secure Boot and have an EFI boot loader signed with o...

Страница 69: ...en you are prompted to select whether you want to enter the Intelligent Provisioning or HPE Rapid Setup Software mode NOTE After you have selected a mode you must reprovision the server to change the...

Страница 70: ...tihomed host is one that is connected to two or more networks or has two or more IP addresses Intelligent Provisioning provides installation help for the following operating systems Microsoft Windows...

Страница 71: ...gnostics Utility CLI During the initial provisioning of the server or compute module an array is required to be configured before the operating system can be installed You can configure the array usin...

Страница 72: ...version for the server For more information about the MR Storage Administrator see MR Storage Administrator User Guide on the Hewlett Packard Enterprise website http www hpe com info P824i pdocs HPE I...

Страница 73: ...is automatically disabled 2 The Media Module adapter is a hardware option Serial number iLO information pull tab The serial number iLO information pull tab is double sided One side shows the server se...

Страница 74: ...link 2 NIC status LED1 Flashing green Network active Off No network activity 3 Power On Standby button and system power LED1 Solid green System on and normal operation Flashing green Performing power...

Страница 75: ...as occurred For more information see Front panel LED power fault codes on page 76 2 Facility power is not present power cord is not attached no power supplies are installed power supply failure has oc...

Страница 76: ...slots 4 flashes FlexibleLOM 5 flashes Removable HPE Smart Array SR Gen10 controller 6 flashes System board PCIe slots 7 flashes Power backplane or storage backplane 8 flashes Power supply 9 flashes S...

Страница 77: ...f iLO 5 security is enabled On iLO 5 security is disabled S2 Off Reserved S3 Off Reserved S4 Off Reserved S51 Off Off Power on password is enabled On Power on password is disabled S61 2 3 Off Off No f...

Страница 78: ...termine DIMM characteristics see the label attached to the DIMM The information in this section helps you to use the label to locate specific information about the DIMM Item Description Example 1 Capa...

Страница 79: ...M type R RDIMM registered L LRDIMM load reduced E Unbuffered ECC UDIMM For more information about product features specifications options configurations and compatibility see the HPE DDR4 SmartMemory...

Страница 80: ...tions configurations and compatibility see the product QuickSpecs on the Hewlett Packard Enterprise website http www hpe com support persistentmemoryQS Processor heatsink and socket components Item De...

Страница 81: ...nts This section identifies the riser slots compatible with specific types of expansion options supported by the server The following riser options are supported Primary riser Secondary risers M 2 SSD...

Страница 82: ...er options in the secondary position Processor 2 is required to support these secondary riser options Three slot secondary riser board components Three slot secondary riser slots Item Slot number Desc...

Страница 83: ...mart Array type p controller PCIe workload accelerator Computation and graphics accelerator Network adapter 1 The transfer board is by default installed on the secondary riser slot 3 Three slot second...

Страница 84: ...3 PCIe3 x16 16 8 4 1 3 FlexibleLOM slot PCIe3 x16 16 8 4 1 FlexibleLOM adapter 4 Secondary riser slot 3 transfer board1 PCIe workload accelerator Computation and graphics accelerator Network adapter 1...

Страница 85: ...M 2 SSD riser bay numbering The arrow points toward the server release lever Item Description 1 Bay 7 2 Bay 8 Accelerator numbering Component identification 85...

Страница 86: ...ler Components Item Description 1 Internal SAS port 1i 2 Internal SAS port 2i 3 Internal SAS port 3i 4 Internal SAS port 4i 5 Controller backup power cable connector 6 Internal SAS port 5i 7 Internal...

Страница 87: ...ce to verify the length of the cable Use the internal cable management features to properly route and secure the cables When routing cables be sure that the cables are not in a position where they can...

Страница 88: ...restrict airflow If you intend to use the removed cables later label and store them for future use Smart Array cabling Onboard S100i SR Gen10 controller cabling SATA only Cable color Description Blue...

Страница 89: ...er port 2 to bayonet port 2 Orange Controller port 1 to bayonet port 1 Smart Array type p controller cabling in the secondary riser slot 2 Cable color Description Blue Controller port 1 to bayonet por...

Страница 90: ...o bayonet port 1 Orange Controller ports 3 and 4 to bayonet port 2 Storage controller backup power cabling Storage controller backup power cabling in the primary riser slot 1 Storage controller backup...

Страница 91: ...kup power cabling in the secondary riser slot 3 Three slot secondary riser cabling Cable color Description Blue Secondary PCIe riser port 1 to bayonet port 3 Orange Secondary PCIe riser port 2 to bayo...

Страница 92: ...r Description Blue FlexibleLOM riser port 3 to bayonet port 3 Orange FlexibleLOM riser port 4 to bayonet port 4 Yellow FlexibleLOM riser port 2 to bayonet port 2 FlexibleLOM riser port 1 to bayonet po...

Страница 93: ...er sideband cable Orange OPA adapter IFP cable Accelerator auxiliary power cabling GPU accelerator 1 GPU accelerator 2 Cable color Description Orange Accelerator 1 auxiliary power cable Blue Accelerat...

Страница 94: ...roved hardware configurations the supported system inlet temperature range is extended 5 C to 10 C 41 F to 50 F and 35 C to 40 C 95 F to 104 F at sea level with an altitude derating of 1 0 C per every...

Страница 95: ...h thermal limitations see to the following topics Thermal limitations for components in systems with the Enhanced Processor Performance feature enabled on page 95 Thermal limitations for components in...

Страница 96: ...rives1 25 C 77 F 5 to 6 drives2 Not supported 0 to 4 drives3 30 C 86 F Apollo DX2600 Gen10 Chassis 24 SFF or 16 SFF 8 NVMe backplane Redundant and nonredundant 0 to 10 drives 30 C 86 F Apollo DX2800 G...

Страница 97: ...rted 0 to 4 drives3 30 C 86 F Apollo DX2600 Gen10 Chassis 24 SFF or 16 SFF 8 NVMe backplane Redundant and nonredundant 0 to 10 drives 30 C 86 F Apollo DX2800 Gen10 Chassis 24 SFF backplane with SAS ex...

Страница 98: ...talled in the Apollo DX2200 Gen10 Chassis drive blanks must be installed in drive bays 3 2 and 4 2 For more information see Installing drive blanks and thermal bezel blanks for components with thermal...

Страница 99: ...X2800 Gen10 Chassis 16 NVMe backplane Redundant and nonredundant 0 to 8 drives Not supported P408e p controller2 Apollo DX2200 Gen10 Chassis 12 LFF backplane Redundant and nonredundant 5 to 6 drives3...

Страница 100: ...6 drives3 25 C 77 F 5 to 6 drives4 Not supported 0 to 4 drives5 30 C 86 F Apollo DX2600 Gen10 Chassis 24 SFF or 16 SFF 8 NVMe backplane Redundant and nonredundant 0 to 10 drives 28 C 82 4 F Apollo DX...

Страница 101: ...rted by the server Maximum inlet ambient temperature FC HBA Apollo DX2200 Gen10 Chassis 12 LFF backplane Redundant and nonredundant 5 to 6 drives1 Not supported 5 to 6 drives2 Not supported 0 to 4 dri...

Страница 102: ...server is installed in the Apollo DX2200 Gen10 Chassis drive blanks must be installed in drive bays 1 2 and 2 2 Similarly if the component is installed in server 3 and the server is installed in the...

Страница 103: ...rs with EDR speed Apollo DX2200 Gen10 Chassis 12 LFF backplane Redundant and nonredundant 5 to 6 drives1 Optical cable Not supported Copper cable 25 C 77 F 5 to 6 drives2 Not supported 0 to 4 drives3...

Страница 104: ...e 30 C 86 F Apollo DX2600 Gen10 Chassis 24 SFF or 16 SFF 8 NVMe backplane Redundant and nonredundant 0 to 10 drives Optical cable 25 C 77 F Copper cable 30 C 86 F Apollo DX2800 Gen10 Chassis 24 SFF ba...

Страница 105: ...35 C 95 F Apollo DX2800 Gen10 Chassis 16 NVMe backplane Redundant and nonredundant 0 to 8 drives 35 C 95 F Media Module 10Gb 2P 568FLR MMT Apollo DX2200 Gen10 Chassis 12 LFF backplane Redundant and no...

Страница 106: ...ackplane with SAS expander Redundant and nonredundant 0 to 24 drives 35 C 95 F Apollo DX2800 Gen10 Chassis 16 NVMe backplane Redundant and nonredundant 0 to 8 drives 35 C 95 F 1 The drive capacity mus...

Страница 107: ...en10 Chassis 12 LFF backplane Redundant and nonredundant 5 to 6 drives1 Not supported 5 to 6 drives2 Not supported 0 to 4 drives3 4 35 C 95 F Apollo DX2600 Gen10 Chassis 24 SFF or 16 SFF 8 NVMe backpl...

Страница 108: ...Redundant and nonredundant 5 to 6 drives1 Not supported 5 to 6 drives2 Not supported 0 to 4 drives3 6 25 C 77 F Apollo DX2600 Gen10 Chassis 24 SFF or 16 SFF 8 NVMe backplane Redundant and nonredundant...

Страница 109: ...to 8 drives 22 C 71 F NVIDIA Tesla V100 16GB GPU Apollo DX2200 Gen10 Chassis7 12 LFF backplane Redundant and nonredundant 5 to 6 drives1 Not supported 5 to 6 drives2 Not supported 0 to 4 drives3 Not...

Страница 110: ...2 2 Similarly if the component is installed in server 3 and the server is installed in the AApollo DX2200 Gen10 Chassis drive blanks must be installed in drive bays 3 2 and 4 2 For more information se...

Страница 111: ...hanced processor performance LFF drives with drive capacities greater than or equal to 10 TB are not supported for the Apollo DX2200 Gen10 Chassis series with three drives per node Description Chassis...

Страница 112: ...8 drives 25 C 77 F Processor with a TDP of between 115 W and 140 W Apollo DX2200 Gen10 Chassis 12 LFF backplane Redundant and nonredundant 5 to 6 drives1 30 C 86 F 5 to 6 drives2 30 C 86 F 0 to 4 driv...

Страница 113: ...FF backplane Redundant and nonredundant 5 to 6 drives2 35 C 95 F 5 to 6 drives3 35 C 95 F Apollo DX2600 Gen10 Chassis 24 SFF or 16 SFF 8 NVMe backplane Redundant and nonredundant 0 to 10 drives 35 C 9...

Страница 114: ...t 0 to 10 drives 30 C 86 F Apollo DX2800 Gen10 Chassis 24 SFF backplane with SAS expander Redundant and nonredundant 0 to 24 drives 30 C 86 F Apollo DX2800 Gen10 Chassis 16 NVMe backplane Redundant an...

Страница 115: ...al concerns HPE recommends to remove the energy pack if these controller types are not installed in the chassis 2 The drive capacity must be less than 10 TB 3 The drive capacity must be greater than o...

Страница 116: ...ves 25 C 77 F Apollo DX2800 Gen10 Chassis 16 NVMe backplane Redundant and nonredundant 0 to 8 drives 28 C 82 4 F CNA Apollo DX2200 Gen10 Chassis 12 LFF backplane Redundant and nonredundant 5 to 6 driv...

Страница 117: ...ver is installed in the Apollo DX2200 Gen10 Chassis drive blanks must be installed in drive bays 3 2 and 4 2 For more information see Installing drive blanks and thermal bezel blanks for components wi...

Страница 118: ...drives1 Optical cable Not supported Copper cable 28 C 82 4 F 5 to 6 drives2 Optical cable Not supported Copper cable 25 C 77 F 0 to 4 drives3 Optical cable 25 C 77 F Copper cable 35 C 95 F Apollo DX2...

Страница 119: ...C 82 4 F Copper cable 35 C 95 F Apollo DX2600 Gen10 Chassis 24 SFF or 16 SFF 8 NVMe backplane Redundant and nonredundant 0 to 10 drives Optical cable 28 C 82 4 F Copper cable 35 C 95 F Apollo DX2800...

Страница 120: ...35 C 95 F Apollo DX2800 Gen10 Chassis 16 NVMe backplane Redundant and nonredundant 0 to 8 drives 35 C 95 F Media Module 10Gb 2P 568FLR MMT Apollo DX2200 Gen10 Chassis 12 LFF backplane Redundant and no...

Страница 121: ...sis 24 SFF backplane with SAS expander Redundant and nonredundant 0 to 24 drives 35 C 95 F Apollo DX2800 Gen10 Chassis 16 NVMe backplane Redundant and nonredundant 0 to 8 drives 35 C 95 F 1 The drive...

Страница 122: ...Gen10 Chassis 12 LFF backplane Redundant and nonredundant 5 to 6 drives1 22 C 71 6 F 5 to 6 drives2 Not supported 0 to 4 drives3 4 35 C 95 F Apollo DX2600 Gen10 Chassis 24 SFF or 16 SFF 8 NVMe backpl...

Страница 123: ...s1 Not supported 5 to 6 drives2 Not supported 0 to 4 drives3 6 25 C 77 F Apollo DX2600 Gen10 Chassis 24 SFF or 16 SFF 8 NVMe backplane Redundant and nonredundant 0 to 10 drives 25 C 77 F Apollo DX2800...

Страница 124: ...6 GB GPU Apollo DX2200 Gen10 Chassis7 12 LFF backplane Redundant and nonredundant 5 to 6 drives1 Not supported 5 to 6 drives2 Not supported 0 to 4 drives3 Not supported Nonredundant 0 to 3 drives8 25...

Страница 125: ...2 Similarly if the component is installed in server 3 or server 4 and the server is installed in the Apollo DX2200 Gen10 Chassis drive blanks must be installed in drive bays 3 2 and 4 2 For more infor...

Страница 126: ...00 Gen10 Chassis The thermal bezel blanks must also be installed in specific drive bays For more information see Installing drive blanks and thermal bezel blanks for components with thermal limitation...

Страница 127: ...atrix www hpe com storage spock Storage white papers and analyst reports www hpe com storage whitepapers For additional general support websites see Support and other resources Product websites HPE Pr...

Страница 128: ...components Accessing updates Some software products provide a mechanism for accessing software updates through the product interface Review your product documentation to identify the recommended softw...

Страница 129: ...re service Supported products list www hpe com services proactivecaresupportedproducts HPE Proactive Care advanced service Supported products list www hpe com services proactivecareadvancedsupportedpr...

Страница 130: ...m info ecodata For Hewlett Packard Enterprise environmental information including company programs product recycling and energy efficiency see www hpe com info environment Documentation feedback Hewle...

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