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Heritage Nortel Software

“Heritage Nortel Software” means the software that was acquired by

Avaya as part of its purchase of the Nortel Enterprise Solutions

Business in December 2009. The Heritage Nortel Software is the

software contained within the list of Heritage Nortel Products located

at 

https://support.avaya.com/LicenseInfo

 under the link “Heritage

Nortel Products” or such successor site as designated by Avaya. For

Heritage Nortel Software, Avaya grants Customer a license to use

Heritage Nortel Software provided hereunder solely to the extent of

the authorized activation or authorized usage level, solely for the

purpose specified in the Documentation, and solely as embedded in,

for execution on, or for communication with Avaya equipment.

Charges for Heritage Nortel Software may be based on extent of

activation or use authorized as specified in an order or invoice.

Copyright

Except where expressly stated otherwise, no use should be made of

materials on this site, the Documentation, Software, Hosted Service,

or hardware provided by Avaya. All content on this site, the

documentation, Hosted Service, and the product provided by Avaya

including the selection, arrangement and design of the content is

owned either by Avaya or its licensors and is protected by copyright

and other intellectual property laws including the sui generis rights

relating to the protection of databases. You may not modify, copy,

reproduce, republish, upload, post, transmit or distribute in any way

any content, in whole or in part, including any code and software

unless expressly authorized by Avaya. Unauthorized reproduction,

transmission, dissemination, storage, and or use without the express

written consent of Avaya can be a criminal, as well as a civil offense

under the applicable law.

Virtualization

The following applies if the product is deployed on a virtual machine.

Each product has its own ordering code and license types. Note that

each Instance of a product must be separately licensed and ordered.

For example, if the end user customer or Avaya Channel Partner

would like to install two Instances of the same type of products, then

two products of that type must be ordered.

Third Party Components

“Third Party Components” mean certain software programs or

portions thereof included in the Software or Hosted Service may

contain software (including open source software) distributed under

third party agreements (“Third Party Components”), which contain

terms regarding the rights to use certain portions of the Software

(“Third Party Terms”). As required, information regarding distributed

Linux OS source code (for those products that have distributed Linux

OS source code) and identifying the copyright holders of the Third

Party Components and the Third Party Terms that apply is available

in the products, Documentation or on Avaya’s website at: 

https://

support.avaya.com/Copyright

 or such successor site as designated

by Avaya. The open source software license terms provided as Third

Party Terms are consistent with the license rights granted in these

Software License Terms, and may contain additional rights benefiting

You, such as modification and distribution of the open source

software. The Third Party Terms shall take precedence over these

Software License Terms, solely with respect to the applicable Third

Party Components to the extent that these Software License Terms

impose greater restrictions on You than the applicable Third Party

Terms.

The following applies only if the H.264 (AVC) codec is distributed with

the product. THIS PRODUCT IS LICENSED UNDER THE AVC

PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A

CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE

REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH

THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC

VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A

PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO

PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS

GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE.

ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG

LA, L.L.C. SEE 

HTTP://WWW.MPEGLA.COM

.

Service Provider

THE FOLLOWING APPLIES TO AVAYA CHANNEL PARTNER’S

HOSTING OF AVAYA PRODUCTS OR SERVICES. THE PRODUCT

OR HOSTED SERVICE MAY USE THIRD PARTY COMPONENTS

SUBJECT TO THIRD PARTY TERMS AND REQUIRE A SERVICE

PROVIDER TO BE INDEPENDENTLY LICENSED DIRECTLY

FROM THE THIRD PARTY SUPPLIER. AN AVAYA CHANNEL

PARTNER’S HOSTING OF AVAYA PRODUCTS MUST BE

AUTHORIZED IN WRITING BY AVAYA AND IF THOSE HOSTED

PRODUCTS USE OR EMBED CERTAIN THIRD PARTY

SOFTWARE, INCLUDING BUT NOT LIMITED TO MICROSOFT

SOFTWARE OR CODECS, THE AVAYA CHANNEL PARTNER IS

REQUIRED TO INDEPENDENTLY OBTAIN ANY APPLICABLE

LICENSE AGREEMENTS, AT THE AVAYA CHANNEL PARTNER’S

EXPENSE, DIRECTLY FROM THE APPLICABLE THIRD PARTY

SUPPLIER.

WITH RESPECT TO CODECS, IF THE AVAYA CHANNEL

PARTNER IS HOSTING ANY PRODUCTS THAT USE OR EMBED

THE G.729 CODEC, H.264 CODEC, OR H.265 CODEC, THE

AVAYA CHANNEL PARTNER ACKNOWLEDGES AND AGREES

THE AVAYA CHANNEL PARTNER IS RESPONSIBLE FOR ANY

AND ALL RELATED FEES AND/OR ROYALTIES. THE G.729

CODEC IS LICENSED BY SIPRO LAB TELECOM INC. SEE 

WWW.SIPRO.COM/CONTACT.HTML

. THE H.264 (AVC) CODEC IS

LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR

THE PERSONAL USE OF A CONSUMER OR OTHER USES IN

WHICH IT DOES NOT RECEIVE REMUNERATION TO: (I)

ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD

(“AVC VIDEO”) AND/OR (II) DECODE AVC VIDEO THAT WAS

ENCODED BY A CONSUMER ENGAGED IN A PERSONAL

ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER

LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED

OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL

INFORMATION FOR H.264 (AVC) AND H.265 (HEVC) CODECS

MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE 

HTTP://

WWW.MPEGLA.COM

.

Compliance with Laws

You acknowledge and agree that it is Your responsibility for

complying with any applicable laws and regulations, including, but not

limited to laws and regulations related to call recording, data privacy,

intellectual property, trade secret, fraud, and music performance

rights, in the country or territory where the Avaya product is used.

Preventing Toll Fraud

“Toll Fraud” is the unauthorized use of your telecommunications

system by an unauthorized party (for example, a person who is not a

corporate employee, agent, subcontractor, or is not working on your

company's behalf). Be aware that there can be a risk of Toll Fraud

associated with your system and that, if Toll Fraud occurs, it can

result in substantial additional charges for your telecommunications

services.

Avaya Toll Fraud intervention

If You suspect that You are being victimized by Toll Fraud and You

need technical assistance or support, call Technical Service Center

Toll Fraud Intervention Hotline at +1-800-643-2353 for the United

States and Canada. For additional support telephone numbers, see

the Avaya Support website: 

https://support.avaya.com

 or such

successor site as designated by Avaya.

Security Vulnerabilities

Information about Avaya’s security support policies can be found in

the Security Policies and Support section of 

https://

support.avaya.com/security

.

Suspected Avaya product security vulnerabilities are handled per the

Avaya Product Security Support Flow (

https://

support.avaya.com/css/P8/documents/100161515

).

Trademarks

The trademarks, logos and service marks (“Marks”) displayed in this

site, the Documentation, Hosted Service(s), and product(s) provided

by Avaya are the registered or unregistered Marks of Avaya, its

affiliates, its licensors, its suppliers, or other third parties. Users are

not permitted to use such Marks without prior written consent from

Avaya or such third party which may own the Mark. Nothing

contained in this site, the Documentation, Hosted Service(s) and

product(s) should be construed as granting, by implication, estoppel,

or otherwise, any license or right in and to the Marks without the

express written permission of Avaya or the applicable third party.

Avaya is a registered trademark of Avaya Inc.

Содержание DL20 G9

Страница 1: ...Avaya Call Management System HPE DL20 G9 and DL380 G9 Hardware Installation Maintenance and Troubleshooting Release 18 July 2016...

Страница 2: ...REEMENT WITH AVAYA OR AN AVAYA CHANNEL PARTNER UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA AN AVAYA AFFI...

Страница 3: ...NED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA L L C SEE HTTP WWW MPEGLA COM Se...

Страница 4: ...a com or such successor site as designated by Avaya Contact Avaya Support See the Avaya Support website https support avaya com for product or Hosted Service notices and articles or to report a proble...

Страница 5: ...ont view of the HP DL380 G9 server 15 Rear view of the HP DL380 G9 server 16 HP Proliant DL380 G9 server specifications 17 Altitude and air pressure requirements 17 Hardware dimensions and clearance r...

Страница 6: ...ESD wrist strap 29 Maintaining the disk drives 29 Prerequisites 30 Required references 30 Replacing a disk drive 30 Maintaining and cleaning the tape drive 31 Global asset recovery policy 31 Chapter 4...

Страница 7: ...issue Added hardware installation maintenance and troubleshooting information for the HPE DL20 G9 server Related resources Documentation Finding documents on the Avaya Support website About this task...

Страница 8: ...eshoot Avaya products About this task Videos are available on the Avaya Support website listed under the video document type and on the Avaya run channel on YouTube Procedure To find videos on the Ava...

Страница 9: ...umentation Information about training and certification programs Links to other pertinent information If you are an authorized Avaya Partner or a current Avaya customer with a support contract you can...

Страница 10: ...appliance offers Only consult Avaya provided downloads information and support All BIOS or firmware updates are provided through Avaya Go to the Avaya Support website at http support avaya com for ad...

Страница 11: ...The list includes batteries printed wiring boards plastic parts product packaging RoHS green requirements and energy efficiency Related links Registration on page 11 Registration Registration is manda...

Страница 12: ...server No Description 1 Access Panel 2 Optical Drive 3 Serial number iLO information pull tab 4 2 USB 2 0 connectors 5 Health LED 6 Front 2 Fan Assembly 7 Power On Standby button and system power LED...

Страница 13: ...DL20 G9 1U rackmount server Processor 3 4GHz Intel Xeon E3 1220 v5 processor 4 core Memory 2 x 8 GB UDIMM type 2R x8 PC4 2133P E 15 Storage HP 500GB 6G SATA 7 2k 2 5in SC MDL HDD HW RAID HP Smart Arra...

Страница 14: ...7 88kg 17 37Ib Temperature and humidity requirements The following table lists the temperature and humidity requirements for the HPE DL20 G9 server Specification Value Temperature range Operating 10...

Страница 15: ...To properly ventilate the system you must provide a minimum clearance of 63 5 cm 25 in in front of the rack 76 2 cm 30 in behind the rack Note You must ensure that no environmental hazards such as exc...

Страница 16: ...UID button 10 USB 3 0 11 Serial label pull tag Rear view of the HP DL380 G9 server No Description 1 PCI Slots Slots 1 3 top to bottom riser shipped standard SAS port 2 PCI Slots Slots 4 6 top to bott...

Страница 17: ...HP DL380 Gen9 8SFF CTO Server Processor Intel Xeon Dual Processor E5 2620 v3 15M Cache 2 40 GHz Memory 64 GB 2133 MHz DDR4 SDRAM Removable media DVD RW drive capable of reading DVD 4 7 GB through 8 5...

Страница 18: ...3 36 lb Temperature and humidity requirements The following table lists the temperature and humidity requirements for the HP Proliant DL380 G9 server Specification Value Temperature range Note All tem...

Страница 19: ...V Plug Type NEMA 15 Circuit Breaker 15 Amp Pole 1 AMP Draw 2 7 100VAC Total Watts 269 W Note These numbers are based on the following typical Avaya configuration qty 2 E5 2620v3 six core processors qt...

Страница 20: ...s User Guide Installing the server into the rack 2 Examine contents of shipping container Avaya provided equipment User Guide Identifying the contents of the server shipping carton Server Rail Kit Pri...

Страница 21: ...to the rack Warning This server is very heavy To reduce the risk of personal injury or damage to the equipment Get help lifting and stabilizing the product during installation or removal especially wh...

Страница 22: ...improperly resulting in the loss of customer data If you do not use a UPS you must use a grounded outlet on a minimum 15 amp circuit Procedure 1 Plug in the IEC end of the power cord to the power out...

Страница 23: ...HP DL380 G9 peripheral connectivity HP DL380 G9 peripheral connectivity July 2016 Avaya CMS HPE DL20 G9 and DL380 G9 HIMT 23 Comments on this document infodev avaya com...

Страница 24: ...ormation about switch connections for CMS see Avaya Call Management System Switch Connections Administration and Troubleshooting Connectivity diagram call out Description A USB keyboard customer provi...

Страница 25: ...o the CMS server Connecting the switch link The CMS server uses TCP IP over a LAN to connect to the Communication Manager switch One CMS server can collect data from eight Communication Manager switch...

Страница 26: ...e 1 Turn on the power to the UPS 2 Turn on the tape drive if installed 3 Turn on the system monitor 4 Press and release the power button The server boots up 5 Verify the results of POST after the syst...

Страница 27: ...ermal shutdown Important For security purposes CMS has a hardware authorization feature During the initial CMS feature authorization process the system preserves information about the configuration an...

Страница 28: ...wappable DL360 380G9 300GB 15K SAS 2 5 HDD Y DL20G9 1TB 7 2K SATA 2 5 HDD N DL20G9 900 WAC PWR SUP Y if redundant DL360 380G9 800 WAC PWR SUP Y if redundant Internal Maintenance Field Replaceable Unit...

Страница 29: ...ut this task Perform the steps in this procedure before you start working on the components inside the server Procedure 1 Ensure that the server is plugged in to the AC power 2 Ensure that the power i...

Страница 30: ...bout this task Use this procedure multiple times for replacing multiple disk drives Before you begin HP Serial Attached SCSI SAS disks are hot swappable Follow the instructions in Avaya Call Managemen...

Страница 31: ...cleaning the tape drive The customer is responsible for providing the tape and cleaning cartridges The customer must follow the maintenance instructions provided by the manufacturer for maintaining t...

Страница 32: ...g component tests Note Before performing any maintenance or tests on the server and its components ensure that you take full backup of your system data Procedure 1 Connect a monitor USB keyboard and m...

Страница 33: ...can run a quick test of the hardware for 10 minutes or an extensive hardware test that might take two or more hours to complete Component Tests to diagnose Processor Memory Hard Drive Keyboard Mouse N...

Страница 34: ...42 kern info pseudo device tod0 Feb 14 08 19 22 tern syslogd going down on signal 15 Feb 16 14 24 08 tern scsi ID 365881 kern info pci 1f 0 pci 1 scsi 1 1 st 5 Feb 16 14 24 08 tern HP DDS 4 DAT Feb 16...

Страница 35: ...e 1 Log in to the system as root 2 Enter usr sbin shutdown h now This shuts down the system 3 Turn off the system monitor 4 Turn off all external devices Recovery procedures July 2016 Avaya CMS HPE DL...

Страница 36: ...Site Knowledge Base 9 installation checklist 20 K KVM 25 P parts list for connectivity diagram 24 physical system protection 19 POST 26 power requirements DL20 G9 15 power specifications 19 precaution...

Страница 37: ...e system 26 turn off the system 28 turn on the system 29 turn over the system 26 V verifying POST 26 videos 8 Index July 2016 Avaya CMS HPE DL20 G9 and DL380 G9 HIMT 37 Comments on this document infod...

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