HPE DL20 G9, Установка оборудования, техническое обслуживание и устранение неисправностей

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submitted. Partners registered to use this process can submit a GRIP request at https://
portal.avaya.com/apps/grip/partner.asp . Avaya Associates may assist and can find information
about this process at http://spark4.avaya.com/grip . Note, a GRIP request must be made for the
Avaya application product, not the server model. The decision on whether to include a turnkey
offer with a DC power supply is the responsibility of each Avaya application Product Manager.
The name of the Product Managers for each application is at the bottom of the application
page on the Avaya Global Sales portal.
• Product labels on the servers themselves have the 9-digit base server codes and a base server
description for Avaya Services in service and support. These 9-digit codes differ from the 6-
digit orderable codes under which servers are ordered. On every server package, there is a
Packing Label and a Hierarchy Label. The Hierarchy Label itemizes the stock list in the box of
the 6-digit orderable code and Avaya recommends retaining them for reference.
• Quality assurance – product integrity testing and environmental international restrictions were
completed by HP and verified with Avaya using Design for Environmental Checklists. The list
includes: batteries, printed wiring boards, plastic parts, product packaging, RoHS, green
requirements, and energy efficiency.
Related links
Registration on page 11
Registration
• Registration is mandatory to receive support from Avaya, as described in the Avaya’s SFAP or
SAP policy. Avaya SFAP policy is available at http://support.avaya.com https://
downloads.avaya.com/css/P8/documents/100075395 . Also, you can go to the Avaya Support
website at http://support.avaya.com under Help & Policies > Policies & Legal > Intellectual
Property Policy .
• Avaya direct customers and Global Business Partners registration must go through the Global
Registration Tool (GRT) process through http://support.avaya.com , directly accessed by:
https://grt.avaya.com/grt/ - Create A New Registration .
Related links
HP Server overview on page 10
How to use this document
This guide contains information for installing the HPE DL20 G9 server and the HP Proliant DL380
G9 server as part of an Avaya deployment and provides:
• Instructions for how to find the appropriate online server documentation from HP.
• References to specific topics in standard HP documentation.
• Suggested changes, details, and notes to assist the user in interpreting the manufacturer’s
documentation and to clarify Avaya's recommended implementation of the equipment.
How to use this document
July 2016 Avaya CMS HPE DL20 G9 and DL380 G9 HIMT 11
Comments on this document? infodev@avaya.com