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HPE Cloudline CL3100 Gen10, Руководство пользователя и по обслуживанию

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HPE Cloudline CL3100 Gen10 Скачать руководство пользователя страница 193

Troubleshooting  193 

Disassembling the server down to the minimum hardware 
configuration 

During the troubleshooting process, it might be necessary to setup the server to the minimum hardware 
configuration. A minimum configuration consists of only the components needed to boot the server and 
successfully complete POST. 

When requested to disassemble the server down to the minimum configuration, uninstall the following 
components, if installed: 

All additional DIMMs

Leave only the minimum required to boot the server

—either one DIMM or a pair of DIMMs.

All additional power supplies, if applicable (leave one installed)

All hard drives

All optional mezzanine cards

All expansion boards

Before removing the components, be sure to determine the minimum configuration for each component 
and follow all guidelines in the server user and maintenance guide. 

Always use the recommended minimum configuration above before removing any processors. If you are 
unable to isolate the issue with the configuration above, you will then remove all but one of the 
processors. 

CAUTION:

    Before removing or replacing any processors, be sure to follow the guidelines 

provided in removing and installing processors steps. 
Failure to follow the recommended guidelines can cause damage to the system board, 
requiring replacement of the system board. 

Содержание Cloudline CL3100 Gen10

Страница 1: ...person who installs administers and troubleshoots servers and storage systems Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing ha...

Страница 2: ...onsistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard com...

Страница 3: ...equirements 22 Power requirements 22 Rack warnings 23 Identifying the contents of the server shipping carton 24 Installing the server into the rack 24 Installing the operating system 25 Selecting boot...

Страница 4: ...fan module 58 Rear storage cages 60 Removing a rear storage cage 60 Installing a rear storage cage 61 CPLD boards 62 Removing a CPLD board 62 Installing a CPLD board 63 LED boards 64 Removing a LED bo...

Страница 5: ...BIOS setup utility 181 Checking the BMC version using Linux 181 Checking the BMC version using the web GUI 182 Checking the event log 182 Checking the system event log using Linux remote desktop 182 C...

Страница 6: ...Hewlett Packard Enterprise Support 197 Information to collect 197 Accessing updates 197 HPE Cloudline Support Services 198 Warranty information 198 Documentation feedback 201 Open Source Software 197...

Страница 7: ...escription 1 System fan 8 2 UID LED Rear panel components Item Description 1 PCIe slot 2 BMC management port 3 UID Reset button 4 System status LED 5 Pull tab 6 Button with LED 7 Serial port 8 VGA 9 O...

Страница 8: ...System status LED Solid green Normal operation Solid amber Fault detected 7 Drive LEDs See Drive LED status indicators Drive LED status indicators Item Description LED Status Status 1 ID 4 2 ID 3 3 I...

Страница 9: ...red 4Hz Drive is being located refer to ID LED Blinking red 1Hz RAID rebuild in progress System board components Item Description 1 NVMe M 2 connector 2 PCIe x16 slot 3 Processor 0 4 DIMM 16 5 Process...

Страница 10: ...nent identification 10 Fan control board components Item Description 1 Fan connector J8 J9 J10 J11 J12 J13 J14 J15 2 Power connector J19 J20 J21 LED board components Item Description 1 Signal connecto...

Страница 11: ...ponents 12 LFF HDDs Item Description 1 Power connector J1 2 Power connector J10 3 Power connector J11 4 Power connector J9 5 Power connector J13 6 Signal connector J17 7 Power connector J5 8 Power con...

Страница 12: ...ector J1 2 Power connector J10 3 Power connector J11 4 Power connector J9 5 Power connector J13 6 Fan connector J20 7 Fan connector J19 8 Signal connector J17 9 Power connector J5 10 Power connector J...

Страница 13: ...on 1 Signal connector J2 2 SGPIO connector J3 3 Signal connector J12 4 Signal connector J10 5 SGPIO connector J5 6 JTAG connector J7 7 Power connector J4 8 SGPIO connector J9 9 SGPIO connector J6 10 S...

Страница 14: ...Component identification 14 Cable Location 12 LFF HDDs 20 NVMe SSD...

Страница 15: ...ponent identification 15 PCIe switch board components Item Description 1 Power connector J17 2 SGPIO connector J16 3 Slim connector J1 J2 J3 J4 J5 J6 J7 J8 J9 4 Slim connector J10 5 Signal connector J...

Страница 16: ...s Processor 0 DIMM Slot C1 B1 A1 A2 D2 D1 E1 F1 1 DIMM V 2 DIMMs V V 3 DIMMs V V V 4 DIMMs V V V V 5 DIMMs V V V V V 6 DIMMs V V V V V V 7 DIMMs V V V V V V V 8 DIMMs V V V V V V V V Processor 1 DIMM...

Страница 17: ...N A 2H 64 GB 8Rx4 N A 4H 64B LRDIMM QRx4 32 GB 64 GB LRDIMM 3DS QRx4 N A 2H 64 GB 8Rx4 N A 4H 64 GB DIMM label identification To determine DIMM characteristics see the label attached to the DIMM The...

Страница 18: ...IMM V CAS 22 19 19 for 3DS TSV LRDIMM 7 DIMM type R RDIMM registered L LRDIMM load reduced E Unbuffered ECC UDIMM For more information about product features specifications options configurations and...

Страница 19: ...Component identification 19 20 NVMe SSD Drive No BIOS Port 1 20 Slot 1 Slot 20 Rear 1 2 SATA P0 P1 Fan bay mapping 20 NVMe SSD...

Страница 20: ...ease the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4...

Страница 21: ...ly ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet CAUTION To prevent improper cooling and da...

Страница 22: ...ly This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure Electrical grounding requirements The server must be...

Страница 23: ...ipment that has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor and also the point of earthing of the DC system The DC system should be earthed else...

Страница 24: ...options installation on page 26 Installing the server into the rack To install the server into a rack with square round or threaded holes refer to the instructions that ship with the rack hardware ki...

Страница 25: ...o the instructions that ship with the rack hardware kit Procedure 1 Press the Power On Standby button 2 During the initial boot press the Delete key in the HPE POST screen to enter the BIOS menu scree...

Страница 26: ...RNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent damage to electrical components proper...

Страница 27: ...Installing a fan module To install a fan module 1 Align the fan module with the fan bay in the chassis 2 Insert the fan and gently push it in until it locks in place Redundant power supply units Remov...

Страница 28: ...n 28 Installing a redundant power supply unit Rear solid state drives Installing a rear SSD assembly To install a rear SSD assembly Insert the solid state drive assembly into the system Make sure the...

Страница 29: ...a rear SSD assembly Grasp the solid state drive assembly and pull out of the system Installing a rear SSD module To install a rear SSD module 1 Remove the rear SSD assembly on page 29 2 Align the hole...

Страница 30: ...e SSD carrier connectors facing the opening of the carrier 5 Install the SSD 6 Install the rear SSD assembly on page 28 Removing a rear SSD module To remove a rear SSD module 1 Remove the rear SSD ass...

Страница 31: ...s panel 1 Power down the server and detach all power cords from the power supplies 2 Loosen the thumb screw 3 Slide and lift up the access panel from the chassis Installing an access panel To install...

Страница 32: ...Hardware options installation 32...

Страница 33: ...wer down the server and detach all power cords from the power supplies 2 Remove the access panel on page 31 3 Release the locking latches on the HDD assembly 4 Grasp the locking lever and lift up to s...

Страница 34: ...an LFF HDD assembly To install an LFF HDD assembly 1 Power down the server and detach all power cords from the power supplies 2 Remove the access panel on page 31 3 Align the HDD pan with the standof...

Страница 35: ...h the HDD assembly The pins slide into the carrier when they are seated correctly 6 Press the locking lever down to slide the HDD assembly in place The HDD carrier is seated properly when the locking...

Страница 36: ...r on the HDD pan 4 Grasp the handle and lift it up until the pins on the HDD pan x4 reach the top of the guide column NOTE Extend the handle to 90 but do not surpass it to prevent damaging the mechani...

Страница 37: ...assembly 7 Grasp the locking lever on the HDD carrier and lift up to 45 angle Do not exceed 45 to prevent damaging the mechanism The HDD carrier slides to the open position By extending the locking le...

Страница 38: ...3 Lift the locking lever and place it on the open position 45 4 Align the HDD assembly in the HDD pan Make sure the guide pins on the HDD pan are inserted into the slots on the HDD carrier 5 Lower the...

Страница 39: ...gure Make sure the guide pin on the HDD carrier is clear of the locking position on the HDD pan 9 Continue to hold the handle and lower the HDD pan until it is sitting on the chassis 10 Once the HDD p...

Страница 40: ...ower down the server and detach all power cords from the power supplies 2 Remove the access panel on page 31 3 Remove the power and data cables from the HDD assembly 4 Flip up the handle to release th...

Страница 41: ...Power down the server and detach all power cords from the power supplies 2 Remove the access panel on page 31 3 Install the HDD assembly into the HDD cage 4 Press the HDD cage down into the chassis 5...

Страница 42: ...a 3 5 HDD module 1 Power down the server and detach all power cords from the power supplies 2 Remove the access panel on page 31 3 Remove the HDD assembly on page 36 4 Remove the screws securing the H...

Страница 43: ...wer supplies 2 Remove the access panel on page 31 3 Position the HDD connectors so that they face the connectors on the chassis ensuring a correct alignment 4 Slide the HDD into the HDD carrier making...

Страница 44: ...ving an SSD module To remove an SSD module 1 Power down the server and detach all power cords from the power supplies 2 Remove the access panel on page 31 3 Remove the SSD assembly on page 40 4 Pry op...

Страница 45: ...r cords from the power supplies 2 Remove the access panel on page 31 3 Pry open the SSD bracket and align the screw holes on the SSD with the pins on the SSD bracket The connector faces the rear of th...

Страница 46: ...Power down the server and detach all power cords from the power supplies 2 Remove the fan modules on page 26 3 Remove the access panel on page 31 4 Disconnect the cables from the fan control board se...

Страница 47: ...ontrol board 1 Align the holes on the fan control board with the holes on the chassis 2 Secure the fan control board to the chassis with screws 3 Connect the cables to the fan control board see page 8...

Страница 48: ...components do not use force when removing the air baffle To remove an air baffle 1 Power down the server and detach all power cords from the power supplies 2 Remove the access panel on page 31 3 Remov...

Страница 49: ...force when removing the air baffle Be sure all DIMM latches are locked to avoid damaging the components To install an air baffle 1 To position the air baffle see the following figure 2 Lower the air...

Страница 50: ...To avoid damaging server components do not use force when removing the air fence To remove an air fence 1 Power down the server and detach all power cords from the power supplies 2 Remove the access...

Страница 51: ...To install an air fence 1 To position the air fence see the following figure 2 Lower the air fence in the chassis Make sure the end of the air fence is locked in place on the chassis mid wall and the...

Страница 52: ...erver and detach all power cords from the power supplies 2 Remove the power supply units on page 27 3 Remove the access panel on page 31 4 Disconnect the cables from the power interposer board For add...

Страница 53: ...the holes on the power interposer board with the holes on the chassis 2 Secure the power interposer board to the chassis with screws 3 Connect the cables to the power interposer board For additional...

Страница 54: ...m the power supplies 2 Remove the access panel on page 31 3 Remove the screw securing the riser assembly to the chassis 4 Grasp the riser assembly and then gently lift a riser assembly up to remove th...

Страница 55: ...crew holes on the riser board with the screw holes on the riser bracket 2 Secure the riser card to the riser bracket with screws 3 Gently insert the riser assembly into the PCIe slot on the system boa...

Страница 56: ...internal fan module 1 Power down the server and detach all power cords from the power supplies 2 Remove the access panel on page 31 3 Remove the air fence on page 50 4 Disconnect the cables from the p...

Страница 57: ...Hardware options installation 57 7 Lift the internal fan from the fan cage 8 Pull the self retaining rubber rivets from the internal fan...

Страница 58: ...1 Push the self retaining rubber rivets through the holes in the internal fan verifying that they fully snap into place 2 Hold the internal fan at an angle and insert the guide pins on the internal fa...

Страница 59: ...nternal fan assembly with the holes on the chassis 5 Secure the internal fan assembly to the chassis with screws 6 Connect the cables to the power interposer board connector J19 and J20 7 Install the...

Страница 60: ...1 Power off the server and detach all power cords from the power supplies 2 Remove the rear SSD assembly on page 29 3 Remove the access panel on page 31 4 Remove the air fence on page 50 5 Remove the...

Страница 61: ...correctly make sure the flange on the top left side of the storage cage is seated underneath the flange of the PSU cage 3 Secure the rear storage cage to the chassis with screws 4 Align the holes on t...

Страница 62: ...e the rear SSD assembly on page 29 3 Remove the access panel on page 31 4 Remove the air fence on page 50 5 Remove the internal fan module on page 56 6 Remove the rear storage cage on page 60 7 Discon...

Страница 63: ...he chassis make sure the holes are aligned 3 Secure the CPLD board to the chassis with screws 4 Connect the cables to the CPLD board For additional cable information see page 13 5 Install the rear sto...

Страница 64: ...SD assembly on page 29 3 Remove the access panel on page 31 4 Remove the air fence on page 50 5 Remove the internal fan module on page 56 6 Remove the rear storage cage on page 60 7 Remove the CPLD bo...

Страница 65: ...ED board to the chassis with screws 3 Connect the cable to the LED board For additional cable information see page 10 4 Install the CPLD board on page 63 5 Install the rear storage cage on page 61 6 I...

Страница 66: ...CP mezzanine card To remove an OCP mezzanine card 1 Power down the server and detach all power cords from the power supplies 2 Remove the access panel on page 31 3 Remove the screws securing the OCP m...

Страница 67: ...e card To install an OCP mezzanine card 1 Align the connector on the OCP mezzanine card with the slot on the system board 2 Install the OCP mezzanine card gently 3 Secure the OCP mezzanine card to the...

Страница 68: ...ove a PCIe switch board 1 Power down the server and detach all power cords from the power supplies 2 Remove the access panel on page 31 3 Disconnect the cables from the PCIe switch board For additiona...

Страница 69: ...ith the slot on the system board Make sure the notch on the PCIe switch board is locked with the post on the chassis 2 Install the PCIe switch board gently 3 Secure the PCIe switch board to the chassi...

Страница 70: ...ove an NVMe M 2 card 1 Power down the server and detach all of the power cords from the power supplies 2 Remove the access panel on page 31 3 Remove the riser board on page 54 4 Remove the screw secur...

Страница 71: ...M 2 card 1 Align the protrusion on the connector with the indentation on the NVMe M 2 card 2 Insert the NVMe M 2 card and lower it in place 3 Secure the NVMe M 2 card to the system board with the scr...

Страница 72: ...M Removing a TPM To remove a TPM 1 Power down the server and detach all of the power cords from the power supplies 2 Remove the access panel on page 31 3 Remove the riser board on page 54 4 Hold the T...

Страница 73: ...a TPM To install a TPM 1 Align the connector on the TPM with the connector on the system board 2 Insert the TPM into the connector gently to prevent damaging the pins 3 Install the riser board on pag...

Страница 74: ...s for the installation of DDR4 1600 1866 2133 2400 2667 MHz memory To remove the memory module 1 Power down the server and detach all of the power cords from the power supplies 2 Remove the access pan...

Страница 75: ...memory To install the memory module 1 Pull the locking latches of the DIMM slot outwards 2 Place the memory module in the socket so the notch and obstruction are aligned 3 Press the edge connector of...

Страница 76: ...to maintain chipset temperature at or below temperature limits Removing a processor CAUTION ESD protection must be worn during the procedure to avoid damaging the components To remove a processor 1 P...

Страница 77: ...latch on the CPU carrier to unlock the heat sink from the CPU assembly Processor 0 Processor 1 7 Release the latches on the CPU carrier to separate it from the processor 8 Remove the CPU carrier 9 Rep...

Страница 78: ...s To install a processor 1 Align the processor on the processor tray 2 Align the marker triangle on the CPU carrier with the same marker located on the processor The protrusions on the CPU carrier are...

Страница 79: ...sink Processor 0 Processor 1 5 Locate the installation markers on the heat sink and the CPU carrier Align the respective corners 6 Press the heat sink to lock on the CPU carrier 7 If the CPU carrier...

Страница 80: ...on the CPU carrier 10 Lower the heat sink assembly and install in the slot The guide pins are inserted through the mounting holes on the heat sink assembly when properly installed 11 Tighten the four...

Страница 81: ...ir baffle on page 48 4 Remove the OCP mezzanine card on page 66 5 Remove the PCIe switch board on page 68 6 Remove the riser board on page 54 7 Remove the memory modules on page 74 8 Remove the proces...

Страница 82: ...to the chassis 3 Secure the system board and the chassis with thumb screw 4 Connect the cables to the system board see page 88 or 90 5 Install the processors on page 78 6 Install the memory modules on...

Страница 83: ...f the power cords from the power supplies 2 Disconnect the cabling from the rear side of the chassis 3 Loosen the thumb screws securing the chassis and pull out the chassis from the rack 4 Pull the ch...

Страница 84: ...ge 86 2 Align the inner rail to the outer rail and slide until there is an audible sound The rails lock in place 3 Press the release latches to unlock the inner rails 4 Continue sliding the chassis in...

Страница 85: ...il 4 Slide the inner rail backward to release and remove the inner rail 5 Repeat the procedures for the remaining inner rail 6 Push the rear latch to release the rear bracket and remove the rear brack...

Страница 86: ...ail out until the rail locks in place 2 Press the release latches to unlock the inner and outer rails 3 Remove the inner rail from the outer rail 4 Align the holes on the inner rail with the pins on t...

Страница 87: ...During the initial boot o To modify the BIOS default settings press ESC and DEL when prompted from the start up sequence to enter the BIOS setup utility By default the BIOS setup utility runs in the...

Страница 88: ...n the following figure and table 12 LFF HDDs Item Description Quantity 1 MB power cable Power interposer board J1 J10 to system board J19 J25 x 1 2 MB sideband signal cable Power interposer board J17...

Страница 89: ...board J4 to HDD 1 4 x 1 7 HDD 5 8 power and signal cable Power interposer board J6 to HDD 5 8 x 1 8 HDD 9 12 power and signal cable Power interposer board J5 to HDD 9 12 x 1 9 Fan control board power...

Страница 90: ...J15 and CPLD board J2 to fan control board J3 x 1 5 PCIe switch board power cable Power interposer board J12 to PCIe switch board J17 x 1 6 NVMe SSD signal cable for NVMe SSD 1 20 PCIe switch board J...

Страница 91: ...Power interposer board J9 to fan control board J19 J20 J21 x 1 12 UID LED cable System board to front rear of chassis x 1 13 PCIe switch board signal cable PCIe switch board J16 to CPLD board J11 x 1...

Страница 92: ...ministrator privilege can access all functions but the user privilege cannot The web GUI provides many useful functions such as firmware update system power control system event log SEL current sensor...

Страница 93: ...l of the configuration values to their defaults Using the OEM command restores all IPMI configuration parameters and all Linux user configuration files password group and so on The OEM command is not...

Страница 94: ...package to the root Desktop directory using the command cp file_name zip root Desktop 4 Change the directory using the root Desktop command cd root Desktop 5 Uncompressed the BMC FW package using the...

Страница 95: ...Software and configuration utilities 95 8 Execute update sh to update BMC and wait for the BMC to update successfully See the following figures for further information...

Страница 96: ...Software and configuration utilities 96...

Страница 97: ...web GUI To update BMC using the web GUI 1 Log into the web GUI using a web browser 2 Select Maintenance from the left tree view and then click Firmware Update 3 Choose the Preserve all configuration...

Страница 98: ...Software and configuration utilities 98 4 Select Firmware Image to select the BMC FW image 5 Click Start Firmware Update...

Страница 99: ...Software and configuration utilities 99 6 Choose Flash selected section Default is all to start BMC FW update 7 After BMC FW is updated system displays a message...

Страница 100: ...ness needs For more information see the Hewlett Packard Enterprise website https www hpe com us en services operational html Utilize the Advisory and Transformation Services in the following areas Pri...

Страница 101: ...The Human Interface Infrastructure HII submenu is only supported under UEFI mode if the OPROM for the add on card supports only HII submenu Platform Configuration Configuration information for the PCH...

Страница 102: ...00 9999 Date and time is synchronous to OS date and time Setup Item Options Help Text Comments BIOS Vendor Information only Displays the BIOS vendor Core Version Information only Displays the core ver...

Страница 103: ...scovered in the form of installed DIMMs System Language English Choose the system default language System Date Day of Week MM DD YYYY Set the Date Use Tab to switch between Date elements System Time H...

Страница 104: ...PCI X and PCI Express Settings Network Stack Configuration Network stack Settings NVMe Configuration NVMe Device Options Settings USB Configuration USB Configuration Parameters Power restore on AC Los...

Страница 105: ...sion and configure Serial Port To access this screen from the Main screen choose Advanced AST2500 Super IO Configuration Setup Item Options Help Text Comments Super IO Chip Information only Displays t...

Страница 106: ...Super IO Configuration COM Port Physical Configuration screen Setup Item Options Help Text Comments COM Port Disabled Enabled Enable or disable COM Port Device Settings IO 3F8h IRQ 4 Information only...

Страница 107: ...Super IO Configuration COM Port SOL Configuration screen Setup Item Options Help Text Comments COM Port Disabled Enabled Enable or disable COM Port Device Settings IO 2F8h IRQ 3 Information only Displ...

Страница 108: ...t computer and the remote computer which the user is using will exchange data Both computers should have the same or compatible settings When Console Redirection set as disabled this item cannot be ch...

Страница 109: ...VT100 VT100 VT UTF8 ANSI Emulation ANSI Extended ASCII char set VT100 ASCII char set VT100 Extends VT100 to support color function keys etc VT UTF8 Uses UTF8 encoding to map Unicode chars onto 1 or m...

Страница 110: ...als VT UTF8 Combo Key Support Disabled Enabled Enable VT UTF8 Combination Key Support for ANSI VT100 terminals Recorder Mode Disabled Enabled With this mode enabled only text will be sent This is to c...

Страница 111: ...0 VT100 VT UTF8 ANSI Emulation ANSI Extended ASCII char set VT100 ASCII char set VT100 Extends VT100 to support color function keys etc VT UTF8 Uses UTF8 encoding to map Unicode chars onto 1 or more b...

Страница 112: ...als VT UTF8 Combo Key Support Disabled Enabled Enable VT UTF8 Combination Key Support for ANSI VT100 terminals Recorder Mode Disabled Enabled With this mode enabled only text will be sent This is to c...

Страница 113: ...is screen from the Main screen choose Advanced Serial Port Console Redirection Legacy Console Redirection Settings Setup Item Options Help Text Comments Legacy Serial Redirection COM Port Physical COM...

Страница 114: ...omments Out of Band Mgmt Port COM Port Physical COM Port SOL Microsoft Windows Emergency Management Services EMS allows for remote management of a Windows Server OS through a serial port Terminal Type...

Страница 115: ...ation only Stop Bits 1 Information only PCI Subsystem Settings screen The PCI Subsystem Settings screen allows the user to view the PCI Bus Driver Version and the PCI ROM priority To access this scree...

Страница 116: ...Enable Disable UEFI Network Stack Ipv4 PXE Support Disabled Enabled Enable Ipv4 PXE Boot Support If disabled IPV4 PXE boot option will not be created Displays when Network Stack is set to Enabled Ipv...

Страница 117: ...figuration utilities 117 NVMe Configuration screen The NVMe Configuration screen allows the user to configure the NVMe controller options To access this screen from the Main screen choose Advanced NVM...

Страница 118: ...XHCI Hand off Enabled Disabled This is a workaround for OSes without XHCI hand off support The XHCI ownership change should be claimed by XHCI driver USB Mass Storage Driver Support Disabled Enabled E...

Страница 119: ...CI Mode BMC USB 2 0 Port A and BMC USB 2 0 Port B will be displayed Power restore on AC Loss The Power restore on AC Loss screen allows the user to configure the power state after AC power failure To...

Страница 120: ...be configured Configurations are performed on the selected screen and not directly on the Platform Configuration screen To access this screen from the Main screen press the right arrow until the Platf...

Страница 121: ...ion screen allows the user to modify PCH Configuration To access this screen from the Main screen choose Platform Configuration PCH Configuration Setup Item Options Help Text Comments PCH SATA Configu...

Страница 122: ...TA Configuration Setup Item Options Help Text Comments SATA Controller Disable Enable Enable or Disable SATA Controller Configure SATA as AHCI RAID Identify the SATA port is connected to Solid State D...

Страница 123: ...A Configuration Setup Item Options Help Text Comments sSATA Controller Disable Enable Enable or Disable SATA Controller Configure sSATA as AHCI RAID Identify the SATA port is connected to Solid State...

Страница 124: ...ccess this screen from the Main screen choose Platform Configuration Server ME Configuration Setup Item Options Help Text Comments Oper Firmware Version Information only Backup Firmware Version Inform...

Страница 125: ...ange the Socket Settings To access this screen from the Main screen choose Socket Configuration Setup Item Options Help Text Comments Processor Configuration Displays and provides option to change the...

Страница 126: ...onfigure Processor To access this screen from the Main screen choose Socket Configuration Processor Configuration Setup Item Options Help Text Comments Per Socket Configuration Change Per Socket Setti...

Страница 127: ...re method to Enable Disable logical processor threads This item is enabled for Compute and disabled for Database Execute Disable Bit Disabled Enabled When disabled forces the XD feature flag to always...

Страница 128: ...te of 1 selects the DCU mode as 16KB 4 way with ECC AES NI Disable Enable Enable Disable AES NI support Per Socket Configuration screen To access this screen from the Main screen choose Socket Configu...

Страница 129: ...le all cores FFFFFF Disable all cores If disable all cores CPU cannot work It uses default setting to boot IOT Cfg Disable Enable Each bit enables IOT OCLA for a CBo Num of OCLA Ways 1 Number of LLC W...

Страница 130: ...ll cores FFFFFF Disable all cores It will disable all cores CPU cannot work It will use default setting to boot IOT Cfg Disable Enable Each bit enables IOT OCLA for a CBo Num of OCLA Ways 1 Number of...

Страница 131: ...en allows the user to modify Common RefCode Configuration To access this screen from the Main screen choose Socket Configuration Common RefCode Configuration Setup Item Options Help Text Comments Isoc...

Страница 132: ...y UPI Configuration To access this screen from the Main screen choose Socket Configuration UPI Configuration Setup Item Options Help Text Comments UPI General Configuration Displays and provides optio...

Страница 133: ...ing Allows for selecting the UPI Link Frequency Link L0p Enable Disable Enable Auto Enable Set the c_l0p_en Disable Reset it Auto Auto determines based on Si Compatibility Link L1 Enable Disable Enabl...

Страница 134: ...on LLC dead line alloc Disable Enable Auto Enable opportunistically fill dead lines in LLC Disable never fill dead line in LLC UPI Status screen To access this screen from the Main screen choose Socke...

Страница 135: ...nly UPI PCI E Configuration Base Size Information only UPI Dfx Configuration To access this screen from the Main screen choose Socket Configuration UPI Configuration UPI General Configuration Setup It...

Страница 136: ...2133 2400 2666 Maximum Memory Frequency Selections in Mhz Do not select Reserved Data Scrambling for DDR4 Auto Disable Enable Enable Enables data scrambling for DDR4 Disable Disables this feature Aut...

Страница 137: ...Memory Topology screen To access this screen from the Main screen choose Socket Configuration Memory Configuration Memory Topology Setup Item Options Help Text Comments SX ChX DX Information only Disp...

Страница 138: ...ion utilities 138 Page Policy To access this screen from the Main screen choose Socket Configuration Memory Configuration Page Policy Setup Item Options Help Text Comments Page Policy Auto Closed Adap...

Страница 139: ...e Memory Mode 1LM 2LM Auto Selects whether 1LM or 2LM memory mode should be enabled IMC Interleave Auto 1 way Interleave 2 way Interleave Select IMC Interleaving setting Channel Interleaving Auto 1 wa...

Страница 140: ...sequently reducing the memory capacity by half Mirror Enable will disable XPT Prefetch Memory Rank Sparing Disable Enable Enable Disable Memory Rank Sparing NOTE Turn gray when RAS Mode is set to Mirr...

Страница 141: ...ose Socket Configuration IIO Configuration Setup Item Options Help Text Comments Socket0 Configuration IOAT Configuration All IOAT configuration options Intel VT for Directed I O VT d Press Enter to b...

Страница 142: ...tem Options Help Text Comments IOU0 IIO PCIe Br1 x4x4x4x4 x4x4x8 x8x4x4 x8x8 x16 Auto Selects PCIe port Bifurcation for selected slot s Socket 0 PcieBr1D00F0 Port 1A Settings related to PCI Express Po...

Страница 143: ...Text Comments PCI E Port Auto Disable Enable In auto mode the BIOS will remove the EXP port if there is no device or errors on that device and the device is not HP capable Disable is used to disable t...

Страница 144: ...to Disable Enable In auto mode the BIOS will remove the EXP port if there is no device or errors on that device and the device is not HP capable Disable is used to disable the port and hide its CFG sp...

Страница 145: ...n choose Socket Configuration IIO Configuration IOAT Configuration Setup Item Options Help Text Comments Disable TPH No Yes TLP Processing Hint disable Prioritize TPH Enable Disable Prioritize TPH Thi...

Страница 146: ...ain screen choose Socket Configuration IIO Configuration Intel VT for Directed I O VT d Setup Item Options Help Text Comments Intel VT for Directed I O VT d Enable Disable Enable Disable Intel Virtual...

Страница 147: ...onfiguration Setup Item Options Help Text Comments CPU P State Control P State Control Configuration Sub Menu include Turbo XE and etc Hardware PM State Control Hardware P State setting CPU C State Co...

Страница 148: ...W_ALL SW_ALL SW_ANY in _PSD return This item will turn to gray if SpeedStep is disabled Boot performance mode Max Performance Max Efficient Set by Intel Node Manager Select the performance state that...

Страница 149: ...figuration Hardware PM State Control Setup Item Options Help Text Comments Hardware P States Disable Native Mode Out of Band Mode Native Mode with No Legacy Support Disable Hardware chooses a P state...

Страница 150: ...creen choose Socket Configuration Advanced Power Management Configuration CPU C State Control Setup Item Options Help Text Comments CPU C6 Report Disable Enable Auto Enable Disable CPU C6 ACPI C3 repo...

Страница 151: ...ss this screen from the Main screen choose Socket Configuration Advanced Power Management Configuration Package C State Control Setup Item Options Help Text Comments CPU C6 Report C0 C1 State C2 state...

Страница 152: ...his screen from the Main screen choose Socket Configuration Advanced Power Management Configuration CPU Advanced PM Tuning Setup Item Options Help Text Comments Energy Perf BIAS Energy Perf BIAS Sub M...

Страница 153: ...m the core Disable Use alternate perf BIAS input from ENERGY_PERF_BIAS_CONFI G PECI PCB EPB Information only ENERGY_PERF_BIAS _CFG mode Performance Balanced Performance Balanced Power Power Use input...

Страница 154: ...et Configuration Advanced Power Management Configuration SOCKET RAPL Config Setup Item Options Help Text Comments Package RAPL Limit MSR Lock Disable Enable Enable Disable locking of Package RAPL Limi...

Страница 155: ...125 TDP This item will be hidden when PL2 Limit is disabled PL2 Time Window 1 PL2 value in seconds The value may vary from 0 to 56 Indicates the time window over which TDP value should be maintained...

Страница 156: ...Information only BMC Support Enabled Disabled Enable Disable interfaces to communicate with BMC This Page option will be hidden when this item is disabled Wait For BMC Enabled Disabled Wait For BMC r...

Страница 157: ...ure the length of the OS Boot Watchdog Timer Not available if OS Boot Watchdog Timer is disabled Can select options when set OS Watchdog Timer to Enabled OS Wtd Timer Policy Do Nothing Reset Power Dow...

Страница 158: ...ns Help Text Comments SEL Components Disabled Enabled Change this to enable or disable all features of System Event Logging during boot Erase SEL No Yes On next reset Yes On every reset Choose options...

Страница 159: ...ons Help Text Comments System Manufacturer Information Only System Product Name Information Only System Version Information Only System Serial Number Information Only Board Manufacturer Information On...

Страница 160: ...onfiguration screen The BMC Network Configuration screen displays the information of LAN channel To access this screen from the Main screen choose Server Mgmt BMC Network Configuration BIOS support to...

Страница 161: ...fied option does not modify any BMC network parameters during BIOS phase During BIOS phase BIOS will send IPMI command to change BMC network IP source to this item specified after that this item s val...

Страница 162: ...BMC Station MAC address Information only Displays the Station MAC Address get from BMC Router IP Address Information only Displays the Router IP Address get from BMC Router MAC Address Information on...

Страница 163: ...tus Active Information only IPV6 DHCP Algorithm DHCPv6 Information only NOTE Select Configuration Address Source to DynamicBmcDhcp it will list the same items as select Configuration Address Source to...

Страница 164: ...w IPMI 2 0 Specification Security screen The Security screen allows the user to enable and set the user and administrative password This action locks out the front panel buttons preventing further acc...

Страница 165: ...is User Deployed and CSM function is disabled This item turns gray when Boot Mode Select is legacy Secure Boot Mode Standard Custom Secure Boot mode selector Standard Custom In Custom mode Secure Boot...

Страница 166: ...Enabled factory default Secure Boot keys will be loaded then if Provision Factory Defaults set to Disabled Install Factory Default keys option will turn to Reset to Setup Mode Enroll Efi Image Allow t...

Страница 167: ..._SIGNATURE_LI ST o EFI_CERT_X509 DER encoded o EFI_CERT_RSA2048 bin o EFI_CERT_SHA256 bin 2 Authenticated UEFI Variable 3 EFI PE COFF Image SHA256 Key Source Default External Mixed Test If Provision F...

Страница 168: ...options of this item will be Save to File Set New Append Erase Authorized Timestamps 0 0 No Key Set New Append Enroll Factory Defaults or load the keys from a file with 1 Public Key Certificate in o E...

Страница 169: ...pt Timeout 3 Number of seconds to wait for setup activation key 65535 0xFFFF means indefinite waiting Bootup NumLock State On Off Select the keyboard NumLock state Quiet Boot Disabled Enabled Enables...

Страница 170: ...nly if any Hard Disk Drives are detected NVME Drive BBS Priorities Specify the Boot Device Priority sequence from available NVME Drives NOTE Displays only if any NVME Drives are detected CD DVD Drive...

Страница 171: ...up without saving any changes User is prompted for confirmation only if any of the setup fields were modified Save Changes and Reset Reset the system after saving the changes User is prompted for conf...

Страница 172: ...ST Sensor Name Sensor Type Sensor Number E R Type Event Data 1 Event Data 2 Event Data 3 Description BIOS POST Sensor 0x0F 0x00 0x6F 0xC2 0x01 0xFF System Firmware Error No System Memory is Physically...

Страница 173: ...to BMC as SEL log Memory Error Log Sensor Name Memory Generic SEL Info Value Description Record Type 0x02 System Event Record Generator ID 0x0001 Generated by BIOS Sensor Type 0x0C Memory Sensor Type...

Страница 174: ...nerated by SMI Handler Sensor Type 0x13 PCIe Sensor Type Sensor Number 0xD0 BMC define E R Type 0x6F 7 Assertion 6 0 Event Trigger Event Data Usage Available Bit Value Description Event Data1 Bit 7 4...

Страница 175: ...umber 0xD1 BMC define E R Type 0x6F 7 Assertion 6 0 Event Trigger Event Data Usage Available Bit Value Description Event Data1 Bit 7 4 0xA OEM data in Event Data2 Event Data3 Bit 3 0 Error Type 0xA5 P...

Страница 176: ...x0001 Generated by BIOS Sensor Type 0x1D OEM Sensor Number 0xD2 BMC define E R Type 0x6F 7 Assertion 6 0 Event Trigger Event Data1 0x01 State Assert Event Data2 0xFF Event Data3 0xFF Logging format co...

Страница 177: ...ion 16 Event Data 3 As defined in this specification or IPMI2 0 specification Entering the pop up boot menu To enter the pop up boot menu press F11 during system boot when the Press F11 to enter Popup...

Страница 178: ...ssword Logic If both administrator password and user password are set to BIOS o End User who enters administrator password gets the full authority to modify BIOS Setup settings or select boot device t...

Страница 179: ...er CMOS is cleared BIOS Setup default will be restored but the password user set will be reserved Recovering the BIOS When BIOS image is corrupt for example system BIOS updating is fail or the system...

Страница 180: ...MPER Clear CMOS 3 J2 BMC Reset Reset BMC 4 J33 BMC force update jumper Force BMC update 5 J32 Flash security override Enable disable flash security override 6 J205 UPI SLOW MODE UPI Normal Slow mode s...

Страница 181: ...to the BIOS setup utility 2 Use the arrow keys to select the Main to display the BIOS version as shown in the following figure Checking the BMC version using Linux 1 Log into Linux 2 Open the terminal...

Страница 182: ...tion to display the BMC version as shown in the following figure Checking the event log Checking the system event log using Linux remote desktop 1 To check the system event log using LinuxLog into Lin...

Страница 183: ...vent log using the web GUI To check the system event log using the web user interface 1 Log into the web GUI 2 Select Dashboard from the left tree view and then click Firmware Information 3 Click Deta...

Страница 184: ...re and configuration utilities 184 Checking the event log using the BIOS setup utility To check the event log using the BIOS setup utility 1 Enter the BIOS setup utility and then select the Server Mgm...

Страница 185: ...Software and configuration utilities 185 2 Use the arrow keys to select View System Event Log and then press Enter The System Event Log displays...

Страница 186: ...talog System components Hewlett Packard Enterprise continually improves and changes product parts For complete and current supported parts information see the Hewlett Packard Enterprise PartSurfer web...

Страница 187: ...5 HDD SSD 2 Mandatory 5 Hot swappable fan 8 P04881 001 Mandatory 6 Air baffle Mandatory 7 Fan control board P04887 001 Mandatory 8 1U chassis Mandatory 9 CPLD board P04879 001 Mandatory 10 Riser assem...

Страница 188: ...art Number Customer self repair on page 225 1 Access panel Mandatory 2 Air fence Mandatory 3 2 5 HDD SSD 20 Mandatory 4 Internal fan 2 P04882 001 Mandatory 5 PCIe switch board P04891 001 Mandatory 6 2...

Страница 189: ...L Cbl CPLD signal board P04894 001 Mandatory 10 HPE CL Cbl MB Sideband Signal P04894 001 Mandatory 11 HPE CL Cbl 2xSSD Pwr Signal MB SATA to SSD P04898 001 Mandatory 12 CBL CL3100 Gen10 HDD 5 8 RAID e...

Страница 190: ...01 Mandatory 21 HPE CL Cbl PCIe switch board signal P04897 001 Mandatory 22 HPE CL Cbl 2xSSD Pwr Signal MB Hd to SSD P04898 001 Mandatory 23 HPE CL4100 G4 Proc 1 Heat Sink 882233 001 Mandatory 24 HPE...

Страница 191: ...h LEDs indicate Is video display available If the server completes POST and video is available are there any POST error messages Record the text of the POST error message as displayed Does the server...

Страница 192: ...ions b Exit the operating system c Power down the server 7 Disconnect any peripheral devices not required for testing any devices not necessary to power up the server Performing processor procedures i...

Страница 193: ...itional power supplies if applicable leave one installed All hard drives All optional mezzanine cards All expansion boards Before removing the components be sure to determine the minimum configuration...

Страница 194: ...higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power...

Страница 195: ...c sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing elect...

Страница 196: ...dew point or 90 relative humidity Non operating 5 to 95 38 7 C 101 7 F maximum wet bulb temperature All temperature ratings shown are for sea level An altitude derating of 1 0 C per 305 m 1 8 F per 1...

Страница 197: ...Available source code distribution methods include network transmission of the source code and sending the source code on physical media to a mailing address Physical media distribution might require...

Страница 198: ...eated for service providers HPE Cloudline Support Services are a selection of hardware support features designed to help keep your IT staff focused on your business not on repair and maintenance activ...

Страница 199: ...terprise Company 3000 Hanover Street Palo Alto CA 94304 U S Local representative information Russian Russia Kazakhstan Local representative information Kazakh Russia Kazakhstan Manufacturing date The...

Страница 200: ...Support and other resources 200 Turkey RoHS material content declaration Ukraine RoHS material content declaration...

Страница 201: ...ion send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hpe com When submitting your feedback include the document title part number edition and publication date loca...

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