4-4
External device issue
4-4-1
Video issue
Screen is blank for more than 60 seconds after you power up the server
Symptom
The screen is blank for more than 60 seconds after the server powered up.
Cause
The monitor is not receiving power.
The monitor is not cabled properly.
The monitor cables are not connected properly.
The power is not sufficient for a PCIe device or graphics controller installed on the server.
The video drive is not current.
Action
Be sure the monitor power cord is plugged into a working grounded (earthed) AC outlet.
Power up the monitor and be sure the monitor light is on, indicating that the monitor is receiving power.
Be sure the monitor is cabled to the intended server or KVM connection.
Be sure no loose connections exist by verifying the following connections:
A.
For rack-mounted servers, check the cables to the KVM switch and be sure the switch is correctly set for
the server. You might need to connect the monitor directly to the server to be sure the KVM switch has not
failed.
B.
For tower model servers, check the cable connection from the monitor to the server, and then from the
server to the power outlet.
Press any key, or enter the password, and wait for a few moments for the screen to activate to be sure
the energy saver feature is not in effect.
Verify that a PCIe device or graphics controller does not need additional power to operate. For more
information, see the device documentation.
Press any key, or enter the password, and wait for a few moments for the screen to activate to be sure
the power-on password feature is not in effect. You can also tell if the power-on password is enabled if
a key symbol is displayed on the screen when POST completes.
If you do not have access to the password, you must disable the power-on password by using the
Password Disable switch on the system board.
Be sure the video driver is current. For driver requirements, see the third-party video adapter
documentation.
Monitor does not function properly with energy saver features
Symptom
The monitor does not function properly with energy saver features.
