Action
Troubleshoot the issue using the following flowcharts:
Start Logical
drive issues
Is the controller
supported by the server?
Are logical drives
identified
Is hardware
RAID required?
Are associated
physical drives
visible?
Configure logical drives
Does the condition
still exist ?
Replace controller
with one supported in
the server.
If the controller is in
HBA mode, enable
RAID mode.
Configure drives
presented
individually via the
HBA
Reseat drives and
controller cables.
Are associated
physical drives now
Go to Physical drive
issues. Configure
logical drives when
physical drives are
available
Does the condition
still exist?
Are too many logical
drives identified?
Does the
configuration require
cache?
End
Resolve too many
logical drives by
updating the
controller firmware
or moving extra
drives to another
controller
Does the condition
still exist?
Reseat, install, or
replace the cache
module.
Does the condition
still exist?
No
Yes
No
Yes
No
Yes
Yes
No
Yes
No
No
Yes
Yes
Yes
Yes
No
No
No
No
No
Yes
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