Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT:
All labels described in this section will be located in one of 3 places, depending on
your computer model: Affixed to the bottom of the computer, located in the battery bay, or under the
service door.
●
Service label—Provides important information to identify your computer. When contacting support,
you will probably be asked for the serial number, and possibly for the product number or the
model number. Locate these numbers before you contact support.
NOTE:
Your service labels will resemble one of the examples shown below. Refer to the
illustration that most closely matches the service label on your computer.
Component
(1)
Product name
(2)
Serial number
(3)
Product number
(4)
Warranty period
(5)
Model number (select models only)
Component
(1)
Serial number
(2)
Product number
(3)
Warranty period
14
Chapter 2 External component identification
