Troubleshooting
Server Blade Diagnostic Steps
If the server blade does not power up, or powers up but does not complete POST,
answer the questions in Table D-1 to determine appropriate actions based on the
symptoms observed. According to the answers you give, you are directed to the
appropriate table that immediately follows.
Table D-1: Diagnostic Steps
Question Action
Question 1: Is the server blade
system power LED illuminated?
If yes, continue to question 2.
If no, refer to Table D-2.
Question 2: Is the server blade
system power LED green?
If yes, continue to question 3.
If no, refer to Table D-3.
Question 3: Is the server blade
internal health LED solid green?
If yes, continue to question 4.
If no, refer to Table D-4.
Question 4: Is the iLO remote
console displaying error
information?
If yes, use the POST messages for
further diagnosis. Refer to
Table D-5 for details.
If no, refer to Table D-5.
NOTE: Insight Manager, iLO, or the IML Log can determine which component requires
replacement if a possible reason for an amber or red LED is a failed processor, PPM, DIMM,
or fan.
A port 84 LED reading can be translated into a hexadecimal code and used for
troubleshooting. Refer to Appendix E, “LEDs and Switches,” for the location of the
port 84 LED, or to the HP ProLiant BL40p Server Blade Maintenance and Service
Guide for a listing of the codes. Port 84 can also be seen using iLO.
D-4
HP ProLiant BL40p Server Blade Setup and Installation Guide
HP CONFIDENTIAL
Writer: Amy Clute File Name: g-appd Troubleshooting.doc
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