Appendix B Power Cord Set Requirements .................................................................................................. 86
General Requirements ....................................................................................................................... 86
Japanese Power Cord Requirements ................................................................................................ 86
Country-Specific Requirements .......................................................................................................... 87
Appendix C Troubleshooting Without Diagnostics ...................................................................................... 88
Safety and Comfort ............................................................................................................................ 88
Before You Call for Technical Support ............................................................................................... 88
Helpful Hints ....................................................................................................................................... 89
Solving General Problems .................................................................................................................. 91
Solving Power Problems .................................................................................................................... 94
Solving Hard Drive Problems ............................................................................................................. 95
Solving Media Card Reader Problems ............................................................................................... 96
Solving Display Problems ................................................................................................................... 98
Solving Audio Problems ................................................................................................................... 102
Solving Printer Problems .................................................................................................................. 103
Solving Keyboard and Mouse Problems .......................................................................................... 105
Solving Hardware Installation Problems ........................................................................................... 107
Solving Network Problems ............................................................................................................... 109
Solving Memory Problems ............................................................................................................... 112
Solving CD-ROM and DVD Problems .............................................................................................. 113
Solving USB Flash Drive Problems .................................................................................................. 115
Solving Front Panel Component Problems ...................................................................................... 116
Solving Internet Access Problems .................................................................................................... 117
Solving Software Problems .............................................................................................................. 119
Interpreting Power LED and Beep Codes ........................................................................................ 120
Resetting the Password Jumper ...................................................................................................... 121
HP Pro 3005/3085 ........................................................................................................... 121
HP Pro 3015 .................................................................................................................... 122
Resetting the CMOS Jumper ........................................................................................................... 123
HP Pro 3005/3085 ........................................................................................................... 123
HP Pro 3015 .................................................................................................................... 124
Contacting Customer Support .......................................................................................................... 125
Appendix D Specifications ............................................................................................................................ 126
HP Pro 3005/3085 ............................................................................................................................ 126
HP Pro 3015 ..................................................................................................................................... 128
Index ................................................................................................................................................................. 130
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