Dell OptiPlex 3240 Owner'S Manual Download

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Dell OptiPlex 3240 All-In-One
Owner's Manual

Regulatory Model: W14B
Regulatory Type: W14B001

Summary of Contents for OptiPlex 3240

Page 1: ...Dell OptiPlex 3240 All In One Owner s Manual Regulatory Model W14B Regulatory Type W14B001 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...the hard drive assembly 15 Removing the optical drive assembly 15 Installing the optical drive assembly 16 Removing the system board shield 16 Installing the system board shield 17 Removing the heat sink 17 Installing the heat sink 18 Removing the WLAN card 18 Installing the WLAN card 19 Removing the speaker module 19 Installing the speaker module 20 Removing the converter board 20 Installing the ...

Page 4: ...cure boot screen options 41 Intel software guard extension options 42 Performance screen options 42 Power management screen options 43 POST behavior screen options 45 Virtualization support screen options 45 Wireless screen options 45 Maintenance screen options 45 Cloud desktop screen options 46 System log screen options 48 Advanced configuration screen options 48 SupportAssist system resolution o...

Page 5: ...fications 53 Drives specifications 53 Port and connector specifications 53 Power specifications 54 Camera optional specifications 54 Stand specifications 54 Physical specifications 55 Environmental specifications 55 5 Contacting Dell 57 5 ...

Page 6: ... by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges o...

Page 7: ...scribe Turning off your computer CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Turning off your computer In Windows 10 using a touch enabled device or mouse 1 Click or tap 2 Click or tap and then click or touch Shut down In Windows 8 using a touch enabled device 1 Swipe in from the right edge of the screen opening the Char...

Page 8: ...er 2 Connect any telephone or network cables to your computer 3 Connect your computer and all attached devices to their electrical outlets 4 Turn on your computer 5 If required verify that the computer works correctly by running Dell Diagnostics Important Information NOTE Avoid using the touchscreen in dusty hot or humid environments NOTE Sudden change in temperature may cause condensation on the ...

Page 9: ...our computer Removing the stand 1 Follow the procedures in Before Working Inside Your Computer 2 Place the computer on a flat surface with the display side facing downwards 3 To release the stand a Press the tab on the cover to release the stand 1 b Lift the stand upwards 2 4 Slide the stand and lift it away from the back cover 9 ...

Page 10: ... procedure in After Working Inside Your Computer Removing the cable cover 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the stand 3 To remove the cable cover a Remove the screw that secures the cable cover 1 b Push the release tabs to release the cable cover 2 c Lift the cable cover and remove it away from the computer 3 10 ...

Page 11: ... secure the cable cover to the computer 3 Install the stand 4 Follow the procedures in After Working Inside Your Computer Removing the back cover 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a stand b cable cover 3 Pry the edges of the back cover to release it from the computer 4 Lift the back cover from the computer 11 ...

Page 12: ... 3 Follow the procedure in After Working Inside Your Computer Removing the speaker cover 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a stand b cable cover c back cover 3 To release the speaker cover a Remove the screws that secure the speaker cover to the computer 1 b Slide the speaker cover to release it from the computer 2 12 ...

Page 13: ... the speaker cover 1 Align the speaker cover to its position on the back of the computer 2 Tighten the screws to secure the speaker cover to the computer 3 Install the a back cover b cable cover c stand 4 Follow the procedure in After Working Inside Your Computer 13 ...

Page 14: ... chassis a Press the tab on the bracket and slide the hard drive assembly until the tabs are released from either side of the assembly 1 b Slide the hard drive assembly upwards to remove it from the computer 2 4 To remove the hard drive from the bracket a Pry the edges of the bracket to release the hard drive 1 b Slide the hard drive and lift it away from the bracket 2 14 ...

Page 15: ...he optical drive assembly 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a stand b back cover 3 To release the optical drive assembly a Press the securing tab at the base of the drive to release the optical drive 1 b Push the back side of the optical drive 2 c Slide the optical drive assembly outward to remove it away from the computer 3 4 To remove the optical drive fr...

Page 16: ... the procedure in After Working Inside Your Computer Removing the system board shield 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a stand b back cover 3 To remove the system board shield a Press the securing tab to release the system board shield from the slots on the computer 1 b Slide the system board shield away from the computer 2 c Lift the system board shield f...

Page 17: ...king Inside Your Computer Removing the heat sink 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a stand b back cover c system board shield 3 Perform the following steps as shown in the illustration a Remove the screws that secure the heat sink module to the chassis 1 2 b Lift up the heat sink assembly and remove it from the computer 3 17 ...

Page 18: ...fter Working Inside Your Computer Removing the WLAN card 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a stand b back cover c system board shield 3 To remove the WLAN card a Disconnect the antenna cables from the connectors on the WLAN card 1 b Remove the screw that secures the WLAN card to the system board 2 c Hold the WLAN card and pull it from the connector on the s...

Page 19: ...de Your Computer Removing the speaker module 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a stand b back cover c cable cover d speaker cover e system board shield 3 To release the speaker module a Disconnect the speaker cable from the connector on the system board 1 b Unthread the speaker cables from the retention clips 2 4 To remove the speaker module a Remove the sc...

Page 20: ...ker cover c back cover d cable cover e stand 6 Follow the procedure in After Working Inside Your Computer Removing the converter board 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a stand b back cover c cable cover d speaker cover e system board shield f VESA mount bracket 3 To disconnect the cables connected to the converter board a Disconnect the convertor board cab...

Page 21: ... 1 Place the convertor board in its slot 2 Tighten the screws to secure the converter board to the chassis 3 Connect the converter board cable and display backlight cable to the connectors on the converter board 4 Install the a VESA mount bracket b system board shield c speaker cover d cable cover e back cover f stand 5 Follow the procedure in After Working Inside Your Computer 21 ...

Page 22: ... board shield 3 To disconnect the cables from the PSU a Unthread the power supply cables from the retention clips in the chassis 1 b Disconnect the power supply cable from the connector on the system board 2 4 To remove the power supply socket a Remove the screw that secures the power supply socket to the chassis 1 b Slide the socket to remove it from the computer 2 22 ...

Page 23: ...ly Unit PSU 1 Place the PSU on the chassis 2 Tighten the screw to secure the PSU to the chassis 3 Place the socket in the slot on the chassis 4 Tighten the screw to secure the power supply socket to the chassis 5 Thread the power supply cable on the retention clips in the chassis 6 Connect the power supply cables to the connectors on the system board 23 ...

Page 24: ... stand b back cover c system board shield d power supply unit 3 To remove the VESA mount bracket a Remove the screws that secure the VESA mount bracket to the computer 1 b Lift the bracket away from the computer 2 Installing the VESA mount bracket 1 Align and place the bracket in the slot on the computer 2 Tighten the screws that secure the VESA mount bracket to the computer 3 Install the a power ...

Page 25: ... on the system board 1 b Remove the screws that secure the processor fan to the computer 2 c Lift the processor fan away from the computer 3 Installing the processor fan 1 Align and place the processor fan in the slot on the chassis 2 Tighten the screws to secure the processor fan to the system board 3 Connect the processor fan cable to the connector on the system board 4 Install the a VESA mount ...

Page 26: ...ress down on the memory module until the release clips spring back to secure them in place 3 Install the a system board shield b back cover c stand 4 Follow the procedure in After Working Inside Your Computer Removing the intrusion switch 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a stand b back cover c VESA mount bracket d system board shield 3 To release the intru...

Page 27: ...witch 1 Place the intrusion switch in the slot on the computer 2 Tighten the screw to secure the intrusion switch to the chassis 3 Thread the cable along the retention clips on the chassis 4 Connect the intrusion switch cable to the connector on the system board 5 Install a system board shield b VESA mount bracket c back cover d stand 6 Follow the procedures in After Working Inside Your Computer 2...

Page 28: ... Remove the power and OSD buttons board from the chassis 3 d Disconnect the cables from the OSD buttons board to release the board from the computer 4 5 Installing the OSD buttons board 1 Connect the OSD buttons cable to the OSD buttons board 2 Affix the tape on the OSD buttons board 3 Insert the OSD buttons board into the slot 4 Align the metal plate on the OSD buttons board 5 Tighten the screw t...

Page 29: ...ide Your Computer Removing the processor 1 Follow the procedure in Before Working Inside Your Computer 2 Remove the a stand b back cover c VESA mount bracket d system board shield e heat sink 3 Press the Lift the processor cover and remove the processor from its socket a Release the socket lever by pushing the lever down and out from under the tab on the processor shield 1 b Lift the lever upward ...

Page 30: ...iangle on the socket 3 Place the processor on the socket such that the slots on the processor align with the socket keys 4 Close the processor shield by sliding it under the retention screw 5 Lower the socket lever and push it under the tab to lock it 6 Install a heatsink b system board shield c VESA mount bracket d back cover e stand 7 Follow the procedure in After Working Inside Your Computer Re...

Page 31: ... pad cable from the connectors on the system board 2 c Unthread the cables from the retention clips of the computer 3 4 To release the second set of cables from the system board a Remove the screws that secure the optical drive cable and hard drive cable to the system 1 b Disconnect the optical drive cable and hard drive cable 2 5 Disconnect all the cables that are connected to the system board 31...

Page 32: ... connector and pull the LVDS cable to disconnect it from the system board 1 2 b Lift the latch and disconnect the cable from the connector 3 4 7 To remove the system board a Remove the screws that secure the system board to the chassis 1 b Slide the system board and lift it away from the chassis 2 32 ...

Page 33: ...System Board Layout The following image displays the system board layout of the computer 33 ...

Page 34: ...20 heatsink 21 power connector 22 processor fan connector Installing the system board 1 Place the system board on the computer 2 Connect all the cables to the system board 3 Tighten the screws to secure the system board to the base panel 4 Connect the optical drive cable and hard drive cable to the system and thread the cables through the retention clips 5 Install a processor fan b converter board...

Page 35: ...on Self Test POST when the Dell logo appears you can Access System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXX denotes the SATA drive number Optical Drive Diagnostics NOTE Choosing Diagnostic...

Page 36: ...Tag Asset Tag Ownership Tag Ownership Date Manufacture Date and the Express Service Code Memory Information Displays Memory Installed Memory Available Memory Speed Memory Channels Mode Memory Technology DIMM 1 DIMM 2 PCI information Displays SLOT 1 Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Pr...

Page 37: ...tings Saves the settings of the computer Apply Enables you to apply the settings Exit Exits and starts the computer Boot List Options Allows you to change the boot list option Legacy UEFI enabled by default Advanced Boot Options This option allows you the legacy option ROMs to load By default the Enable Legacy Option ROMs is disabled Restore Settings Restores the default settings of the computer S...

Page 38: ...s are enabled by default The options are SATA 0 SATA 1 SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and Reporting Technology specification This option is disabled by default Enable SMART Reporting USB Configuration This field configures the integrated USB controll...

Page 39: ... disable the OSD On Screen Display buttons on the All In One system Disable OSD buttons This option is unchecked by default Touchscreen This option allows you to enable or disable touchscreen Miscellaneous Devices Allows you to enable or disable the following devices Enable Camera enabled by default Enable Media Card enabled by default Disable Media Card Security screen options Option Description ...

Page 40: ...e permission to bypass the System and the Internal HDD password when they are set The options are Disabled Reboot bypass Default setting Disabled Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is set Default setting Allow Non Admin Password Changes is selected TPM 2 0 Security Allows you to enable the Trusted Platform Modu...

Page 41: ...boot The options are Enabled One Time Enable Disabled Default setting Enable Admin Setup Lockout Allows you to enable or disable the option to enter setup when an admin password is set Enable Admin Setup Lockout This option is disabled by default HDD Protection Support Allows you to enable or disable the HDD Protection feature HDD Protection Support This option is disabled by default Secure boot s...

Page 42: ...hanges made will be erased and the keys will restore to default settings Intel software guard extension options Option Description Intel SGX Enable This option is to provide a secured environment for running sensitive information in the context of the main OS Disabled Enabled Default setting Disabled Enclave memory size Allows you to set the enclave reserve memory size The option is disabled by de...

Page 43: ...e CPUID Limit This option is disabled by default Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor Enable Intel TurboBoost Default setting The option is enabled Hyper Thread Control Allows you to enable or disable the HyperThreading in the processor Default setting The option is enabled Power management screen options Option Description AC Recovery Specifi...

Page 44: ... to enable USB devices to wake the system from Standby NOTE This feature is only functional when the AC power adapter is connected If the AC power adapter is removed during Standby the system setup removes power from all the USB ports to conserve battery power Enable USB Wake Support Default setting The option is disabled Wake on LAN WLAN Allows you to enable or disable the feature that powers on ...

Page 45: ...ption Description Virtualization Allows you to enable or disable the Intel Virtualization Technology Enable Intel Virtualization Technology default VT for Direct I O Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct I O Enable VT for Direct I O enabled by default Wireless screen options Opt...

Page 46: ...etup 3 Press the Num Lock key and verify that the Num Lock light is on 4 Press the Caps Lock key and verify that the Caps Lock light is on 5 Press the Scroll Lock key and verify that the Scroll Lock light is on 6 Press the Alt F keys at the same time The system will beep as the setup defaults are restored 7 Press the Alt F keys at the same time to restart the system The changes are automatically s...

Page 47: ...ion specifies the static IP address of the client The default IP Address is 255 255 255 255 NOTE This option is relevant only when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desktop Client Subnet Mask This option specifies the subnet mask IP address of the client The default IP Address is 255 255 255 255 NOTE This option is relevant only when the Integ...

Page 48: ...tions Option Description ASPM Active state power management Auto This option is selected by default Disabled L1 only SupportAssist system resolution options Option Description Auto OS recovery Threshold The Auto OS recovery threshold setup option controls the automatic boot flow for SupportAssist system resolution console and for Dell OS Recovery tool The options are off 1 2 3 Updating the BIOS It...

Page 49: ...uter Follow the instructions on the screen System and setup password You can create a system password and a setup password to secure your computer Password type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer CAUTION The password features provide a basic le...

Page 50: ...eting or changing an existing system and or setup password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately after a power on or reboot 1 In the System BIOS or S...

Page 51: ...ght click My Computer and then select Properties System specifications Feature Specification Processor type Intel Core i3 i5 series 6th generation Total cache Up to 8 MB cache depending on processor type Intel Chipset Sunrise point H110 Memory specifications Feature Specification Memory type unbuffered non ECC dual channel DDR3L 1600 configuration Memory capacity 4 GB and 8 GB Memory connectors tw...

Page 52: ...d keyboard media control keys WARNING Excessive sound pressure from earphones or headphones can cause hearing damage or loss Adjustment of the volume control as well as the equalizer to settings other than the center position may increase the earphones or headphones output voltage and therefore the sound pressure level The use of factors influencing the earphones or headphones output other than th...

Page 53: ...esh rate 60 Hz Brightness Brightness up down buttons Operating angle 178 horizontal 178 vertical Pixel pitch 0 2475 mm Controls on screen controls Drives specifications Feature Specification Hard drive one 2 5 inch 500GB SATA 3 0 drive Optical drive optional one DVD ROM SATA drive or DVD RW SATA drive Port and connector specifications Feature Specification Audio one line out connector at rear one ...

Page 54: ...ons Feature Specification 155 Watt PSU for UMA 200 Watt dGPU Frequency 47 Hz 63 Hz Voltage 90 VAC 264 VAC Input current Maximum 2 6 A Low AC range Maximum 1 3 A High AC range Camera optional specifications Feature Specification Image resolution 1 0 megapixel Video resolution HD 720p Diagonal viewing angle 74 degrees Stand specifications Feature Specification Tilt 5 degrees to 30 degrees 54 ...

Page 55: ...tion ordered and the manufacturing variability Environmental specifications Temperature Specifications Operating 0 C to 35 C 50 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity maximum Specifications Operating 20 to 80 non condensing Storage 20 to 80 non condensing Maximum vibration Specifications Operating 0 26 GRMS at 5 to 350 Hz Storage 2 2 GRMS at 5 to 500 Hz Maximum shock Specif...

Page 56: ...Altitude maximum Specifications Non operating 0 m to 5000 m 0 ft to 16 404 ft Airborne contaminant level G2 or lower as defined by ANSI ISA S71 04 1985 56 ...

Page 57: ...upport and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support lin...

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