Troubleshooting
User’s Guide
12–4
My device is
always asking
me for a
password.
Tap
Start
>
Settings
>
Personal
tab >
HP ProtectTools
to
be sure the password settings are configured as you want.
I cannot find
files sent to me
by another
device.
Check My Documents, which is the default save location
used to receive files.
(Continued)
Problem
Solution