Memory module
NOTE:
DDR3 memory is not supported. Only DDR3L memory is supported.
NOTE:
Memory configuration is selected when the computer is ordered and is not upgradeable.
Description
Spare part number
4-GB memory module (DDR3L, 12800, 1600-MHz)
747221-005
Update BIOS before changing memory module
Before changing a memory module, make sure you update the computer to the latest BIOS.
CAUTION:
Failure to update the computer to the latest BIOS prior to installing new memory may result in
various system problems.
To update BIOS:
1.
Navigate to
www.hp.com
.
2.
Click Support & Drivers > Drivers & Software.
3.
In the Enter a product name/number box, type the computer model information, and then click Search.
4.
Click the link for the computer model.
5.
Select the operating system, and then click Next.
6.
Under Step 2: Select a Download, click the BIOS link.
7.
Click the link for the most recent BIOS.
8.
Click the Download button, and then follow the on-screen instructions.
Before removing a memory module, follow these steps:
1.
Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.
Disconnect the power from the computer by unplugging the power cord from the computer.
3.
Disconnect all external devices from the computer.
4.
Remove the bottom cover (see
Bottom cover on page 31
).
5.
Disconnect the battery (see
Battery on page 36
).
Remove the memory module:
1.
Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.
(The edge of the module opposite the slot rises away from the computer.)
40
Chapter 5 Removal and replacement procedures for Authorized Service Provider parts
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