HP DL120 - ProLiant - G5, Руководство пользователя

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Troubleshooting 75
3.
When a TPM is installed and is being used with BitLocker™, be sure the TPM is enabled in RBSU (" HP
ROM-Based Setup Utility " on page 51 ). See the TPM replacement recovery procedure in the operating
system documentation.
4.
When migrating encrypted data to a new server, be sure to follow the recovery procedures in the
operating system documentation.
Server response time is slower than usual
Action : Be sure the hard drive is not full, and increase the amount of free space on the hard drive, if needed.
It is recommended that hard drives should have a minimum of 15 percent free space.
No hard drives are recognized
Action : Be sure no power problems (on page 67 ) exist.
A new hard drive is not recognized
Action :
1.
Be sure the drive is supported. To determine drive support, see the maintenance and service guide.
2.
Be sure the drive bay is not defective by installing the hard drive in another bay.
3.
Run HP Insight Diagnostics (on page 51 ). Then, replace failed components as indicated.
4.
When the drive is a replacement drive on an array controller, be sure that the drive is the same type and
of the same or larger capacity than the original drive.
Memory problems
General memory problems are occurring
Action :
•
Isolate and minimize the memory configuration. Use care when handling DIMMs (" DIMM handling
guidelines " on page 54 ).
o
Be sure the memory meets the server requirements and is installed as required by the server. Some
servers may require that memory banks be populated fully or that all memory within a memory bank
must be the same size, type, and speed. To determine if the memory is installed properly, see the
server documentation.
o
Check any server LEDs that correspond to memory slots.
o
If you are unsure which DIMM has failed, test each bank of DIMMs by removing all other DIMMs.
Then, isolate the failed DIMM by switching each DIMM in a bank with a known working DIMM.
o
Remove any third-party memory.
•
To test the memory, run HP Insight Diagnostics (on page 51 ).
Server is out of memory
Action :
1.
Be sure the memory is configured properly. Refer to the application documentation to determine the
memory configuration requirements.
2.
Be sure no operating system errors are indicated.