Troubleshooting 80
If you cannot determine the problem by checking the specific area, perform each of the following actions.
Restart the server after each action to see if the problem has been corrected.
•
Reseat all I/O expansion boards.
•
Be sure no loose connections (on page
54
) exist in the rest of the server, particularly with the cables
that connect to the system board.
•
Be sure no foreign material exists, such as screws, bits, or slot bracket blanks, that may be short
circuiting components.
External device problems
Video problems (on page
80
)
Audio problems (on page
81
)
Printer problems (on page
81
)
Mouse and keyboard problems (on page
81
)
Diagnostic adapter problems (on page
82
)
Modem problems (on page
82
)
Network controller problems (on page
84
)
Video problems
Screen is blank for more than 60 seconds after you power up the server
Action
:
1.
Power up the monitor and be sure the monitor light is on, indicating that the monitor is receiving
power.
2.
Be sure the monitor power cord is plugged into a working grounded (earthed) AC outlet.
3.
Be sure the monitor is cabled to the intended server or KVM connection.
4.
Be sure no loose connections (on page
54
) exist.
o
For rack-mounted servers, check the cables to the KVM switch and be sure the switch is correctly
set for the server. You may need to connect the monitor directly to the server to be sure the KVM
switch has not failed.
o
For tower-model servers, check the cable connection from the monitor to the server, and then
from the server to the power outlet.
5.
Press any key, or type the password, and wait a few moments for the screen to activate to be sure
the energy saver feature is not in effect.
6.
Be sure the video driver is current. Refer to the third-party video adapter documentation for driver
requirements.
7.
Be sure a video expansion board has not been added to replace onboard video, making it seem like
the video is not working. Disconnect the video cable from the onboard video, and then reconnect it
to the video jack on the expansion board.
NOTE:
All servers automatically bypass onboard video when a video expansion board is
present.
Содержание DL100 - ProLiant G2 320GB File Print Appliance
Страница 46: ...Cabling 46 BBWC battery cabling to an optional controller Power supply 500 W cabling ...
Страница 47: ...Cabling 47 SATA cabling SATA cabling to the SGPIO connector and the 12C cable connector ...
Страница 48: ...Cabling 48 SAS cabling to the SGPIO connector and the 12C cable connector Internal USB cabling ...
Страница 49: ...Cabling 49 Fan cabling ...
Страница 107: ...Technical support 107 ...
Страница 108: ...Technical support 108 ...
Страница 112: ...Acronyms and abbreviations 112 UID unit identification USB universal serial bus ...
