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Troubleshooting

Q:

What is the Microsoft Bluetooth stack?

A:

The Microsoft Bluetooth stack refers to the Microsoft Windows XP operating system with SP1
(Service Pack 1) installed, which has Bluetooth communication built in and can be used with
the hp bt1300.

Q:

When I update my firmware, do I lose my configuration or link keys?

A:

No, but you will lose your configuration and link keys if you perform a cold reset.

To view a list of supported printers and Bluetooth clients, go to the HP web site:

http://www.hp.com/support/bluetoothprinteradapter

.

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Содержание bt1300

Страница 1: ...User s Guide hp bt1300 Bluetooth wireless printer adapter Photo of hp bt1300 ...

Страница 2: ...The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting and additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Electromagnetic Specifications For electromagnetic specifications refer to Appendix C in this User s...

Страница 3: ...Print from a Compaq Evo Notebook PC 3 1 Printing the First Job 3 5 Printing Additional Jobs 3 7 Printing Requirements for Other Devices 3 7 Using the hp bt1300 with a Pocket PC 3 8 Using the hp bt1300 with Bluetooth Enabled Cellular Phones 3 13 Chapter 4 Configuring Your Printer Adapter Summary of Configuration Steps 4 1 Installing the HP Configuration Utility 4 2 Placing the hp bt1300 into Config...

Страница 4: ...ndix B Printing from Non HP Devices Setting Up a Printer Using the Serial Port Profile SPP B 1 Configuring Other Devices using the Serial Port Profile SPP B 8 Appendix C Product Specifications Product Specifications C 1 Appendix D Safety and Regulatory Notices FCC Compliance Statement for United States Users D 1 Warning D 1 For European Users D 1 For Canadian Users D 1 Supplementary Information D ...

Страница 5: ... can now print to a Bluetooth local printer instead of a network printer Bluetooth does not require a line of site between Bluetooth devices to establish a connection as is needed for infrared communication Because Bluetooth operates on RF technology the connection signal is able to pass through walls or from within a bag or briefcase With Bluetooth technology an iPAQ Pocket PC user can perform ta...

Страница 6: ...rinting features Specific printer drivers are required to use this profile Basic Printing Profile BPP enables simpler printing from a Bluetooth device to a Bluetooth printer Using this profile does not require specific printer drivers Instead the printer has the capability to decipher the information sent to it so that it can produce the desired format Basic Imaging Profile BIP defines a method fo...

Страница 7: ... or more of the supported profiles OPP BIP BPP HCRP or SPP is required to run your PC with the hp bt1300 PDA System Requirements For information on printing to the hp bt1300 from a Pocket PC operating system or a Palm OS based PDA Personal Digital Assistant refer to the information provided in this user s guide or visit the HP web site at http www hp com support bluetoothprinteradapter About This ...

Страница 8: ...upply cable plugs into this connector Test button Pressing this button for less than three seconds will print a test page on the printer Pressing and holding this button for more than four seconds while applying power to the device will reset the hp bt1300 to factory default settings LED status indicators A blue LED Light Emitting Diode indicates Bluetooth connectivity and Bluetooth activity statu...

Страница 9: ...o attach the printer adapter to the printer or other convenient surface IMPORTANT The hp bt1300 can be connected to either a USB or parallel connection You cannot use both connections simultaneously 2 Plug the power supply module into a suitable AC wall outlet and then plug the power supply cable into the hp bt1300 as shown below When power is applied to the hp bt1300 the blue and amber LEDs on th...

Страница 10: ...rror Refer to Chapter 5 Troubleshooting in this user s guide for help Verifying the Connection to the Printer To verify the connection make sure that both the hp bt1300 and the printer are powered on and ready Then print a test page by momentarily pressing the test button on the hp bt1300 for about one second If the test page prints successfully then the hp bt1300 is ready to print providing that ...

Страница 11: ...BPP Mobile printing application 3 13 Bluetooth enabled camera BIP None required N A Refer to hp bt1300 Overview in Chapter 1 for profile definitions The mobile printing application only applies to Nokia 60 series phones For details refer to the Nokia website at www nokia com How to Set Up and Print from a Compaq Evo Notebook PC NOTE The following procedure requires a Compaq Evo notebook PC with HP...

Страница 12: ...3 2 Printing to your Bluetooth Enabled Printer 2 Click on Search for Devices in Range 3 Once all available printers are discovered right click on the printer you want to install ...

Страница 13: ...r User s Guide 3 3 4 Select Add Printer from the pull down menu 5 Select a driver for the printer you want to install The Printer Properties window will pop up allowing you to make modifications to the printer settings ...

Страница 14: ...3 4 Printing to your Bluetooth Enabled Printer 6 Click on OK to add the printer ...

Страница 15: ...g the necessary setup and configuration instructions described in the previous sections of this user s guide you should now be able to print in the usual manner from any standard Windows application program 1 From the menu bar of your application click on File and then Print ...

Страница 16: ...0 s Serial Port Profile will automatically establish a connection with your PC as indicated by the Bluetooth connection icon or you may need to manually start the connection in your Bluetooth software 3 After the job is printed the connection will automatically terminate and the Bluetooth connection icon will disappear ...

Страница 17: ...h equipped printer must use a unique COM port applies to Anycom only in order to send the print job to the correct hp bt1300 equipped printer Printing Requirements for Other Devices Laptops The hp bt1300 must be installed and verified as previously described The Bluetooth printer must be installed on the laptop PDAs The hp bt1300 must be installed and verified as previously described IPAQ pocket P...

Страница 18: ...Mobile Printing Utility for Pocket PC software in order to print to the hp bt1300 and assumes that the Pocket PC has Bluetooth enabled 1 Download the HP Mobile Printing Utility for Pocket PC from HP s website using the following web address http welcome hp com go pocketpcprint 2 After extracting and executing the exe file the Welcome window will appear Click on Next to continue Wait for the instal...

Страница 19: ... desktop via ActiveSync Setup will then attempt to connect to the Pocket PC and install the necessary files Click on OK as soon as the copying process is complete 4 As soon as the Pocket PC completes the installation of files copied from the desktop Tap on Start and then HP Mobile Printing ...

Страница 20: ...10 Printing to your Bluetooth Enabled Printer 5 Tap on Start Using the Program and then tap on the file you wish to print 6 To assign a Bluetooth Printer tap on Print Options and then tap on More Printers ...

Страница 21: ...ap on Search for a Bluetooth printer if Bluetooth is not embedded in your Pocket PC then tap on Add a Bluetooth printer 8 Choose the appropriate Manufacturer and Model of the printer that is connected to your hp bt1300 Select COM8 as the type of connection and then tap on Add ...

Страница 22: ...to your Bluetooth Enabled Printer 9 You change the Printer Name or leave it with its default name Tap on OK when finished 10 Verify the print settings and tap on Print The Pocket PC will search for a Bluetooth device ...

Страница 23: ... to HP s web site http www hp com support bluetoothprinteradapter for a list of supported phones and other devices NOTE Printing large numbers of contacts and images or messages containing a very large amount of text may exceed the phone or printer memory In many cases if the phone memory is exceeded you may be able to make more space by removing other memory consuming items on the phone If the pr...

Страница 24: ...pplication in the menu and launch it Selecting a Content Type to Print The main screen of the Print application displays the types of content that can be printed Images contain JPG files that are stored on the phone Messaging contain SMS MMS and Email messages Contacts accesses the data stored in the Contacts application Calendar accesses the data of the Calendar application Notes accesses text fi...

Страница 25: ...deos or movies cannot be printed Black and white cartoon pictures sometimes called picture mail cannot be printed 1 After selecting the Images content type from the main screen select an image from the Select Images screen Scrolling up and down allows you to select an image Images can be selected in the same manner as the phone s Images application 2 Print the image by selecting Print in the Optio...

Страница 26: ...s can be printed Email text can be printed When printing email attachments are ignored To print an image attached to an email first save the image to a file and then print the image 2 Messages are stored in hierarchical folders in the same way as the phone s Messaging application Folders such as Drafts or user created folders may contain any type of the three types of messages Email boxes are also...

Страница 27: ...ghted message Printing Email with Attachments Email attachments cannot be printed However the body text of an email with an attachment may be printed When selecting an email with an attachment for printing you will be asked if you want to continue Pressing Yes will print the body text of the email while pressing No will cancel the print operation ...

Страница 28: ... Pressing Yes prints the parts of the MMS message that are printable Printing Contacts NOTE The contact printing function does not support all possible contact fields and does not support user created contacts fields Large non thumbnail images and notes attached to contacts are not supported 1 Contacts presents a list of entries contained in the mobile device s Contacts application 2 Select Contac...

Страница 29: ...may be selected for printing by marking each of their checkboxes Once the desired contacts have been marked press the Print button to print these contacts Printing a Calendar Entry Entries entered in the Calendar application may be printed one full day at a time 1 From the Print screen select Calendar The current day will be displayed ...

Страница 30: ...ected calendar item You can also select a different day by selecting Go to date Go to today will display items for the current day Printing a Note 1 Text files notes that are accessed through the mobile device s Notes application may also be printed Scroll up and down to select the desired note to print and then press the Select button ...

Страница 31: ...HP Printer Adapter User s Guide 3 21 2 The text of the selected note is displayed for previewing 3 Select Print from the Options menu to print the selected note ...

Страница 32: ...endix A Adding a Virtual COM Port to a PC with Widcomm 1 4 Bluetooth Software using Serial Port Profile SPP 3 Place the hp bt1300 in configuration mode by pressing the test button for at least five seconds this chapter 4 Establish a serial port connection to the device refer to Appendix A Adding a Virtual COM Port to a PC with Widcomm 1 4 Bluetooth Software using Serial Port Profile SPP and note t...

Страница 33: ... process Follow the prompts to install the software NOTE To exit the installation process at any time before the installation is complete click on Cancel to stop the installation process Placing the hp bt1300 into Configuration Mode or Firmware Upgrade Mode Press and hold the test button for at least five seconds until the bi colored LED cycles between green and amber to indicate that it is in the...

Страница 34: ...n change any user defined settings or update the device s firmware NOTE To use the Microsoft Bluetooth stack you must be running the Windows XP operating system with SP1 Service Pack 1 installed in order to communicate with the hp bt1300 1 From the Windows desktop click on Start Programs and then click on Configuration Utility The General tab screen will appear ...

Страница 35: ...n the test button For Windows 98SE ME 2000 Operating Systems using a non Microsoft Bluetooth Stack Select the COM port configured for the Bluetooth Serial Port Profile SPP on the host computer refer to Appendix A for setting up a virtual COM port and then click on Next After a brief pause to establish a connection the General tab screen will appear and display the name of printer connected to the ...

Страница 36: ...rs in length and then click on Apply to save your selection A fixed passkey allows you to limit access to your Bluetooth enabled printer by giving the passkey to a single user or a group of specified users All users are required to use the same passkey To use a random passkey click on the Random Passkey Generation button select the desired passkey length 4 8 12 or 16 characters from the drop down ...

Страница 37: ...labeled Clear all existing link keys on the printer and then click on Apply to finish Clearing all link keys will require each device to authenticate again 6 Click on the Firmware tab to update the hp bt1300 firmware Updating the firmware will not change the configuration of the device ...

Страница 38: ...minded that all changes that have not been applied will be lost Click on OK to continue NOTE The latest firmware can be obtained at http www hp com support bluetoothprinteradapter 8 Upon successful completion of the firmware update process the hp bt1300 will automatically reboot break the Bluetooth connection leave the configuration mode and then return to the ready state bi colored LED illuminate...

Страница 39: ...al power supply that came with your hp bt1300 Go to the HP web site for more information http www hp com support wirelessprinteradapter Verifying Printer Operation Print a test page by pressing the test button on the printer adapter for one second If a test page prints your printer and hp bt1300 are functioning properly If a test page does not print cycle power to both the printer and hp bt1300 Wa...

Страница 40: ...d reset will restore all factory default settings for the device If you do not see any Bluetooth devices listed in your Bluetooth network neighborhood check to make sure that your Bluetooth software is working properly or contact the manufacturer of your Bluetooth sending device If you can see other Bluetooth clients in your network neighborhood but cannot see the hp bt1300 after performing a cold...

Страница 41: ...LED and blinking blue LED If printer is ready press the test button for one second to print a self test page If a self test page does not print cycle power to the printer adapter and printer and then try printing a test page again If a self test page still does not print perform a cold reset on the printer adapter by temporarily removing power and then restoring power while simultaneously holding ...

Страница 42: ...ur bt1300 equipped printer is within the Bluetooth range a maximum of 10 meters or 33 feet unobstructed Ensure the bt1300 security configuration is set to discoverable Cycle the bt1300 power and then try discovering the printer adapter again Perform a cold reset on the bt1300 to return the printer adapter to factory default settings the device will be set to discoverable If the bt1300 still cannot...

Страница 43: ...te is required If you need to update your firmware place the hp bt1300 in configuration mode by pressing and holding the test button for five seconds Use the hp bt1300 configuration utility to update your firmware Q Can I print using the USB and parallel connections simultaneously A Although you can print using either the USB or parallel connection you cannot print while both ports are connected Q...

Страница 44: ... installed which has Bluetooth communication built in and can be used with the hp bt1300 Q When I update my firmware do I lose my configuration or link keys A No but you will lose your configuration and link keys if you perform a cold reset To view a list of supported printers and Bluetooth clients go to the HP web site http www hp com support bluetoothprinteradapter ...

Страница 45: ...HP Printer Adapter User s Guide 5 7 Self Test Page Example ...

Страница 46: ... N A Bluetooth connection established Bluetooth activity RX or TX Flickering Blue N A LED flickers when there is Bluetooth link activity Printer I O activity self test page N A Blinking Green USB or 1284 parallel port activity Printer adapter error Self test failure Flash update failure USB overcurrent N A Blinking Amber Any firmware or hardware failure not covered by other states Failure to commu...

Страница 47: ...cess fails the print adapter will automatically reboot and then return to the configuration mode if the flash memory was not programmed correctly Select the Parallel Port Mode NOTE This parallel port mode setting should not be changed unless there is a compatibility error with your printer and print adapter Press and release the test button four times within three seconds holding the fourth press ...

Страница 48: ...uetoothprinteradapter Contacting HP NOTE Before contacting hp technical support please refer to Chapter 5 Troubleshooting in this manual or the hp web site to isolate any problems and be sure to write down any error messages Also make sure that you have the serial number of the product located on the product label available when you contact hp technical support To contact HP directly use one of th...

Страница 49: ...over your hp bt1300 by performing the following steps 1 Launch your Bluetooth software by double clicking on the Bluetooth icon e g My Bluetooth Places My Bluetooth Neighborhood etc on the Windows desktop 2 Click on View devices in range or Discover wording may vary depending on your Bluetooth software application to begin a search for available Bluetooth devices NOTE If your hp bt1300 is connecte...

Страница 50: ...300 s serial port service A successful connection is usually indicated with an icon on the service depending on your Bluetooth software and a window will appear designating the COM port that the connection is using NOTE The blue LED on the hp bt1300 will illuminate when a Bluetooth connection is established 5 Set Up a Printer Using the Serial Port Profile SPP a From the Windows desktop click on St...

Страница 51: ...ted for the device you want to use If this is the case select the name of the HP printer adapter you wish to use and then click on the appropriate button to establish a connection and print 7 After you have finished printing you may have to manually break the Bluetooth connection in order to allow others to use the printer Refer to the documentation provided with your Bluetooth PCMCIA card USB ada...

Страница 52: ...th Devices etc and search for all Bluetooth devices in range A window will appear that displays all the discovered Bluetooth devices 2 Locate your hp bt1300 Bluetooth wireless printer adapter icon right click on it and then select Discover Available Services You may also search for the available services by just double clicking the hp bt1300 icon The Serial Port Profile list will be displayed ...

Страница 53: ...window will come up showing that your PC is attempting to establish a connection with your hp bt1300 Once connected another window will be displayed showing the COM port the connection is using IMPORTANT Record the COM port number obtained in Step 3 You will need this COM port number for the following steps Click OK to continue NOTE You may also check the Do not display this message again box to a...

Страница 54: ...hat a connection is currently active NOTE Other users will not be able to connect to the hp bt1300 while the connection is active with another host 5 To disconnect right click on the Serial Port Profile icon and then click on Disconnect Bluetooth Serial Port A window will appear asking if you want to close the Serial Port Profile Click on Yes to close the Serial Port Profile ...

Страница 55: ...is normally intended for the serial port over the Bluetooth port 2 Set up the printer driver using the Add Printer wizard use the appropriate COM port 3 After you have set up the device to print over Bluetooth you must use the device s discovery program to locate the hp bt1300 Bluetooth wireless printer adapter and associate the hp bt1300 s COM service You should now be able to print Setting Up a ...

Страница 56: ...B 2 Printing to Non HP Devices 2 Click on Add a printer to launch the Add Printer wizard Click on Next to continue ...

Страница 57: ...his computer uncheck Automatically detect and install my Plug and Play printer and then click on Next 4 Under Use the following port select the COM port number from the drop down list that was previously assigned by your Bluetooth software application and then click on Next ...

Страница 58: ...ur hp bt1300 is attached to and then click on Next 6 Type in a name for the printer you just created e g printer in conference room Dave s printer sales department printer etc or leave the suggested default name select Yes if you want to use it as your default printer and then click on Next ...

Страница 59: ...ot wish to share this printer Otherwise select Share Name and enter a name for this printer 8 Click on Next to print a test page otherwise select No and then click on Next to continue NOTE The Bluetooth device must be selected in order for a self test page to print ...

Страница 60: ... 6 Printing to Non HP Devices 9 Click on Finish to complete the Add Printer Wizard 10 If the printer driver has not been previously installed the driver files will be copied in the Windows system folder ...

Страница 61: ... Guide B 7 11 Once a test page has been successfully printed click on OK to continue Your new printer will now be listed in the Printers and Faxes Manager window You are now ready to print to your hp bt1300 from any application ...

Страница 62: ...ftware on your desktop laptop handheld computer or other device that requires printing capabilities Follow the instructions supplied with the device The installation program will install a Bluetooth discovery program which will include a Serial Port Profile a port that redirects I O from an application program so that it travels over the Bluetooth link instead of a serial port To send a job to a p...

Страница 63: ...Port Profile SPP Object Push Profile OPP Hardcopy Cable Replacement Profile HCRP Basic Printing Profile BPP Basic Imaging Profile BIP Power Requirements 270 mA at 5 volts an additional 100 mA is required if USB power is supplied to the printer Power Module Input 120 220 VAC Output 500 mA at 5 volts Radio Performance Specification Minimum radiated output power 5 dBm Radiation Pattern Omni direction...

Страница 64: ... may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device If this equipment has more than one interface connector do not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manufacturer could void the user...

Страница 65: ...D 2 Safety and Regulatory Notices Declaration of Conformity according to ISO IEC Guide 22 and EN45014 ...

Страница 66: ...olicy that applies to the use in a specific organization or environment you are encouraged to ask for authorization to use Bluetooth wireless technology prior to switching it on Consult your physician or the manufacturer of personal medical devices pacemakers hearing aids etc regarding any restrictions on the use of Bluetooth wireless technology United States of America and Canada Tested to Comply...

Страница 67: ...uthorization BPP Basic Printing Profile Designed primarily for limited resource devices to allow printing of complex pictures and documents without the need to load a different driver for each printer used Cold Reset Used to set the hp bt1300 to factory defaults To perform a cold reset press and hold the test button while applying power to the device Device address Unique electronic address of a B...

Страница 68: ...n of applications used to manage daily business tasks e g contacts calendars Profiles A collection of Bluetooth settings Service discovery Used to determine which applications you have in common with other devices SPP Emulates a hardwired RS 232 serial port such as a Windows COM port e g COM3 and is therefore compatible with a significant number of laptop and PDA software applications and drivers ...

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