What to Do First
18
What to Do First
Don’t panic! Most things that go wrong with computers can be fixed
relatively easily — provided you do not rush into them. Use the following
checklist to see where you can find help.
Is there really a problem with my
PC or do I just not know how to
do something?
Either
•
Refer to chapter 2 of this manual, “Getting
Started with Brio” for basic advice on using
your PC.
Or
•
Refer to your online
HP Brio Center
-
Using Your HP Brio PC
for information
on using your mouse, keyboard, DVD drive,
CD-RW or modem.
I still haven’t solved my problem
and need to do some
troubleshooting.
Does it seem to be a basic
problem with Windows, or with
your modem, DVD or CD-RW
drive?
Yes
•
Refer to your online
HP Brio Center
-
Fix
a Problem
for information on
troubleshooting your PC, your DVD drive,
CD-RW or modem.
No
•
For more detailed help, refer to the
troubleshooting sections starting on page
19.
Still Need Help?
•
Collect information on your PC (see page
45) then contact your authorized support
provider. For Customer Care Center
numbers, refer to page 88.
•
For a wide range of information and
support, refer to the HP Brio Web at:
www.hp.com/go/briosupport.
•
For information on your warranty, refer to
page 77.
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