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3–8

Verify the System Operation using the Suppot Tools Manager

HP-UX uses a diagnostics product called the Support Tools Manager that allows you to
verify your system operation.

You can access the Support Tools Manager while in a terminal window. If you are using HP
VUE as your interface, you can also access the Support Tools Manager through the
sys_admin directory.

NOTICE:

You must use software patch PHSS_6620 under HP-UX 9.03, 9.05,
and 9.07, and software patch PHSS_6607 under HP-UX 10.01 to run
SupportWave successfully.

Three interfaces are available with the Support Tools Manager: a command line interface
(accessed through the cstm command), a menu-driven interface (accessed through the mstm
command), and the graphical user interface (accessed through the xstm command).

For more information on the Support Tools Manager user interfaces, see the online man
pages by entering the following at a command line prompt:

# man cstm

RETURN

# man mstm

RETURN

# man xstm

RETURN

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Содержание 12x Speed CD-ROM Disc Drive

Страница 1: ...HP 12x Speed CD ROM Disc Drive User s Guide Workstation Systems Group Order No A1658 90703 Edition E0297 Printed in U S A ...

Страница 2: ...ages in connection with the furnishing performance or use of this material Hewlett Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett Packard This document contains proprietary information which is protected by copyright All rights reserved No part of this document may be photocopied reproduced or translated to another languag...

Страница 3: ... 0 7 56 105 1 7 06 6 10 108 06 105 Chapter 1 Preparing for Installation 0 4 5 4 26 10 14 674 5 1 6 4 8 4 8 08 410 06 37 4 065 4 8 5 2 6 105 4 2 4 0 61 056 6 4 8 11 5 37 4 4 0 6 106 065 66 0 6 4 55 4 55 7 2 45 4 2 4 0 6 56 0 0 75 10 74 6 10 10564 065 75 4 0 6 10 7 0 5 19 4 6 14 56 6 10 0 0 4 2 4 5 ...

Страница 4: ...0 4 1 2 8 0 4 1 0 2 1 0 6 1 0 2 8 1 0 7 2 6 3 2 0 4 8 1 0 7 2 6 3 2 0 4 8 1 02 6 3 2 0 4 8 1 02 6 3 2 0 4 3 2 8 1 3 2 8 1 2 316 2 Chapter 3 Maintenance and Troubleshooting 0 0 2 8 1 1 0 3 1 2 2 0 11 22 1 0 8 0 4 1 2 0 5 0 12 2 2 0 11 22 1 0 6 2 612 0 2 31 3 02 4 4 2 0 30 1 21 5 0 2 612 4 2 8 0 4 ...

Страница 5: ...Contents v Appendix A Safety and Regulatory Statements Appendix B SCSI Connector Pinout ...

Страница 6: ...Contents vi Figures 2 5 1 2 5 3 5 5 1 0 5 3 5 3 4 0 1 5 3 4 0 0 5 0 1 5 3 0 Table 5 5 0 0 0 5 1 0 0 ...

Страница 7: ...ation procedures for the CD ROM Disc Drive and how to verify the CD ROM Disc Drive installation Chapter 3 Describes what to do if you experience problems when attempting to use the CD ROM Disc Drive It also explains how to check the installation of the new CD ROM Disc Drive Audience This guide is intended for use by anyone familiar with the HP 9000 Series 700 Owner s Guide who wants to install and...

Страница 8: ...the applicable field installation charge as covered under the standard terms and conditions For more information please contact your local sales representative Related Manuals For more information refer to the following documents The Owner s Guide that came with your system HP UX Installing Peripherals HP 9000 Series 700 B2355 90006 Using Your HP Workstation A2615 90003 HP Visual User Environment ...

Страница 9: ...f the manual is listed below Edition Revision History E0297 First Printing Problems Questions and Suggestions If you have any problems or questions with our hardware software or documentation please contact either your HP Response Center or your local HP representative ...

Страница 10: ...d Italic words or characters in formats and command descriptions values represent values that you must supply Italics are also used in text for emphasis screen display Information that the system displays appears in this typeface Return A rectangle with rounded corners and a key label denotes a key on your keyboard In this manual we refer to the Return key On your keyboard the key may be labeled e...

Страница 11: ...ive and its installation operation and maintenance This chapter introduces the CD ROM disc drive and contains the following information General description of the CD ROM drive Major features of the CD ROM drive Preparing to install the CD ROM drive Powering off the workstation and any peripherals ...

Страница 12: ...s The drive contains a semiconductor laser for reading data optically and includes an embedded controller with a SCSI interface The CD ROM drive supports the ISO 9660 and High Sierra format standards You can access information from the drive like any other disk drive however you may not write to the drive Figure 1 1 HP 12x Speed CD ROM Disc Drive ...

Страница 13: ...s 1X 4X or 12X rotational modes 125 ms random access time 115 ms random seek time Built in SCSI controller Electric load eject tray Emergency eject Remote SCSI ID jumper block Horizontal or vertical physical orientation Software volume control L R channel independent Snap on bezel Continuous rotary volume control for headphones Built in SCSI terminator ...

Страница 14: ...l requirements Temperature Operating 5 deg C to 40 deg C 41 deg F to 122 deg F Non Operating 10 deg C to 60 deg C 14 deg F to 140 deg F Altitude Operating 3000 m 10 000 ft Non Operating 12000 m 40 000 ft Humidity Operating 22 deg C 8 to 80 RH Non Condensing Non Operating 60 deg C 5 to 95 RH Non Condensing ...

Страница 15: ... describes the physical specifications of the CD ROM drive 4 M3 TAP 12 Location Mounting Screws LEFT AND RIGHT SIDES Audio Out SCSI ID Mode Select SCSI Connector Power TOP BOTTOM 14 95 cm 4 3 cm 19 6 cm REAR 4 M3 TAP Figure 1 2 HP 12x Speed CD ROM Disc Drive Physical Specifications ...

Страница 16: ...lowing CD ROM drive drive P N A4xxx 60001 Aa Set of 4 screws M4x6 Power adapter cable SCSI I O cable Static strap HP 12x Speed CD ROM Disk Drive User s Guide A1658 90703 NOTICE If any contents of your kit are missing contact your sales representative Minimum Requirements Minimum requirement for the HP UX operating system is level 9 03 for the HP 12x Speed CD ROM drive NOTICE You must use software ...

Страница 17: ...re susceptible to mechanical and electrostatic shock When handling the disk drives always wear the static grounding wrist strap that came in the CD ROM drive kit Always handle the CD ROM drive carefully Electrostatic charges can damage CD ROM drives To prevent such damage from occurring observe the following precautions during unpacking and installation Stand on a static free mat Wear a static str...

Страница 18: ...ap to the system chassis 2 Locate the address jumpers on the rear of the CD ROM drive as shown in Figure 1 3 3 Set the drive s SCSI target address to an address that s not used by another SCSI device Use jumpers as shown in Figure 1 3 NOTICE Do not use SCSI address 7 because the system s SCSI controller uses address 7 by default We advise that you do not use SCSI address 6 because the root disk dr...

Страница 19: ...ore installing the drive determine which SCSI ID address settings are already being used on your system by completing the following steps 2 If you are using HP UX 9 x enter the following at the prompt etc ioscan d scsi RETURN If you are using HP UX 10 x enter the following at the prompt usr sbin ioscan d sdisk RETURN After a few moments the ioscan utility lists all of the SCSI I O devices it could...

Страница 20: ...WD 8 0 5 target 8 0 5 0 disk DEC DSP3210SW 8 0 6 target 8 0 6 0 disk DEC DSP3210SW 8 12 ba Core I O Adapter 8 12 5 ext_bus Built in SCSI 8 12 5 2 target 8 12 5 2 0 disk TOSHIBA CD ROM XM 4101TA 8 12 5 4 target 8 12 5 4 0 disk SEAGATE ST3600N 8 12 5 6 target 8 12 5 6 0 disk MICROP 2112 10 bc I O Adapter 10 12 ext_bus GSC add on Fast Wide SCSI Interface 10 12 4 target 10 12 4 0 disk SEAGATE ST31200W...

Страница 21: ...rkstation If you are running HP UX without HP VUE shut down your system by typing the following command etc shutdown h RETURN You must have superuser privileges to use the etc shutdown command If you do not have superuser privileges contact your system administrator If your workstation is part of a cluster refer to the Managing Clusters of HP 9000 Computers manual for instructions on shutting down...

Страница 22: ...CSI devices to each single ended SCSI bus Table 1 1 shows the configuration constraints for each single ended SCSI device type You may connect no more than seven SCSI device IDs to each single ended SCSI bus Some SCSI devices use more than one SCSI drive address Each address must be ac counted for in the maximum number of SCSI devices allowed CAUTION Do not connect single ended SCSI devices to a d...

Страница 23: ...M Drives 9 Track Tape Drives 650 MB Magneto Optical Drives Magneto Optical Autochangers see NOTICE below Maximum Number of SCSI Devices per bus NOTICE Magneto Optical Autochangers use more than one SCSI drive address Each address must be accounted for in the maximum number of SCSI devices allowed 7 1 1 2 2 1 1 7 4 mm DDS Tape Drives 8 mm Cartridge Tape Subsystem 2 8 Serial Port Terminal Server 1 ...

Страница 24: ... SCSI bus must be terminated with a SCSI terminator Use a Hewlett Packard K2291 50 pin low density bail lock active terminator or a Hewlett Packard C2904A high density thumbscrew active terminator to terminate the last SCSI option device Any termination on other devices on the bus must be removed This includes external termination plugged into a SCSI receptacle on the device or internal resistor p...

Страница 25: ... administration level the level used to check the SCSI IDs you do not need to shut down before powering off If you accidentally rebooted HP UX while determining the address settings see Preparing the System earlier in this chapter for instructions on shutting down HP UX 2 Disconnect the power cord from the rear of the workstation and the wall outlet 3 Power off any external peripherals attached to...

Страница 26: ...fore you begin using your CD ROM disc drive The CD ROM drive is a read only device You may access files stored on a CD ROM disc but you cannot write to a CD ROM disc Some procedures in this chapter require you to log in as root If you cannot log in as root contact your system administrator To verify HP UX system operation see the System Owner s Guide For more information on checking or reconfiguri...

Страница 27: ...ting system To create your own device files you must reconfigure your drive with the operating system You can use either the System Administration Manager SAM or HP UX commands to set up the kernel and device files With each you must perform the following steps 1 Check the kernel for a device driver If the device driver is not there you must create one and then reconfigure the kernel 2 Create the ...

Страница 28: ...ure 2 1 shows the operating controls and features of the CD ROM drive Table 2 1 describes each of these controls and features Emergency Eject Load Eject Button Headphone Jack Volume Control Busy Indicator CD ROM Disc Loading Tray Figure 2 1 CD ROM Drive Controls and Features ...

Страница 29: ...or lights during a data access operation and blinks during a data transfer The indicator stays out when there is one of the following Defective disc Disc insertion error for example an upside down disc No disc present Disc Loading Tray Tray for loading the disc Eject the disc tray to insert or remove a disc The tray does not open if the drive power is off Emergency Eject By inserting the end of a ...

Страница 30: ...tion Disc tray description Loading and unloading the CD ROM disc Mounting and unmounting a CD ROM disc Reading the drive s busy light Media Description CD ROM discs are identical to audio compact discs CDs except that they store computer data CD ROM discs are 120 mm 4 7 in in diameter and use one data surface with a capacity of 600 megabytes ...

Страница 31: ...isc holders which are used when the CD ROM drive is mounted vertically The CD ROM drive may be mounted with the EJECT button positioned up or down The disc holders slide to hold the disc in place When the drive is mounted horizontally the disc holders are not used and can be slid out of the way Disc holders Disc holders Figure 2 2 CD ROM Disc Tray ...

Страница 32: ...o open the disc tray press and release the load eject button on the CD ROM drive 3 Ensure the disc holders are slid away from disc 4 Hold the disc by the edges with the label side up and place it in the disc tray as shown in Figure 2 3 5 To close the disc tray push the front of the disc tray gently towards the drive until it closes by itself or press the load eject button Figure 2 3 Placing the CD...

Страница 33: ... disc tray if the normal procedure fails See Table 2 1 earlier in this chapter NOTICE You must unmount the disc before ejecting it from the drive Refer to Unmounting a CD ROM Disc later in this chapter 2 Wait until the drive has fully ejected the disc tray then remove the disc from the tray as shown in Figure 2 4 Be careful to touch only the edges of the disc Figure 2 4 Removing the CD ROM Disc Fr...

Страница 34: ...oned up or down 1 Slide the two disc holders at the bottom of the tray towards each other until they snap into place as shown in Figure 2 5 Figure 2 5 Positioning the Bottom Disc Holders Vertical Mount 2 Hold the disc with the label side to the left and place the edge of the disc into the tray and behind the disc holders at the bottom of the tray as shown in Figure 2 6 ...

Страница 35: ...the top of the tray towards the disk until the snap into place so that they hold the disc in the tray 4 To close the disc tray push the front of the disc tray gently towards the drive until it closes by itself Figure 2 6 Inserting a CD ROM Disc Vertical Mount ...

Страница 36: ...he normal procedure fails See Table 2 1 NOTICE You must unmount the disc before ejecting it from the drive Refer to Unmounting a CD ROM Disc later in this chapter 2 Slide the two top disc holders away from each other and swing the top of the disc away from disc tray as shown in Figure 2 7 3 Remove the disc from the disc holders at the bottom of the tray 4 To close the disc tray push the front of t...

Страница 37: ...Using Your CD ROM Drive 2 12 Figure 2 7 Removing a CD ROM Disc from the Disc Tray Vertical Mount ...

Страница 38: ... in the drive You must also unmount the CD ROM disc every time you unload it from the drive Failure to mount or unmount the CD ROM disc can cause a system error condition that can require rebooting the system The procedures in this chapter require you to log in as root If you cannot log in as root contact your system administrator Perform the following steps to mount a disc 1 Log in as root 2 Inse...

Страница 39: ...ave the word unused in the Use column 7 From the Actions menu choose Add a Hard Disk Drive 8 The Select a Disk to Add window opens with a list of unused disks Choose the CD ROM disc you want to mount 9 Choose OK 10 The Set Disk Usage and Options window opens Choose File System and then choose OK 11 The following screen message appears Test started Creating the device file Mounting the file system ...

Страница 40: ...y is set to a directory other than the one under which the disc was mounted Use the following procedure to unmount a CD ROM disc 1 Log in as root 2 Insert the CD ROM disc into the disc tray and close the tray as described earlier in this chapter 3 Invoke the System Administration Manager SAM either through an HP VUE toolbox or the the command line of a terminal window sam Return 4 The System Admin...

Страница 41: ... containing a list of drives currently configured on this system 7 Choose the disc you want to unmount and then choose Remove a Hard Disk Drive from the Actions menu 8 A window appears with the following message Do you want to remove the disk Choose Yes 9 Press the eject button on the CD ROM drive and remove the CD ROM disc from the disc tray ...

Страница 42: ...nce 1 Light On The busy light goes on when the disc loads into the drive 2 Light Flashing The light flashes 12 times while a read test is performed on the disc 3 Light Off The light goes off when the self test is complete The busy light is continuously on when there is a media problem The busy light is continuously off when no media is mounted The busy light flashes at 3 2 second intervals when cl...

Страница 43: ...r 3 Maintenance and Troubleshooting This chapter provides the following information on maintenance and troubleshooting your CD ROM drive Caring for CD ROM discs Troubleshooting Removal and replacement procedures ...

Страница 44: ... clean environment to prevent dust particles from scratching disc surfaces Store CD ROM discs in a cool dry place to prevent moisture and heat damage If a CD ROM disc is dirty wipe it with a soft cloth Don t try to clean the surface of a CD ROM disc with cleaning solvents as some cleaning solvents may damage the disc ...

Страница 45: ...il you discover and correct the problem Check the address settings of any single ended SCSI devices Check that you have installed the hardware correctly Recheck the device list Run verification tests Check the Address Settings for Single Ended Drives Check the address settings of each single ended SCSI device on the bus Make sure that no device has the same address setting of another If you find t...

Страница 46: ...0 6 parallel ok 0x7074 2 0 7 scsi ok 0x707c 2 0 7 6 0 disk ok 0x101 Look under the H W Path heading for device paths beginning with the sequence 2 0 1 The sequence 2 0 1 denotes single ended scsi controller The number following 2 0 1 is the address setting for a single ended device on that controller For example the listing 2 0 1 2 0 in the sample device list tells us that there is a single ended ...

Страница 47: ...bus GSC built in Fast Wide SCSI Interface 8 0 0 target 8 0 0 0 disk QUANTUM LPS1080WD 8 0 5 target 8 0 5 0 disk DEC DSP3210SW 8 0 6 target 8 0 6 0 disk DEC DSP3210SW 8 12 ba Core I O Adapter 8 12 5 ext_bus Built in SCSI 8 12 5 2 target 8 12 5 2 0 disk TOSHIBA CD ROM XM 5701A 8 12 5 4 target 8 12 5 4 0 disk SEAGATE ST3600N 8 12 5 6 target 8 12 5 6 0 disk MICROP 2112 10 bc I O Adapter 10 12 ext_bus ...

Страница 48: ...that contains the strap 3 Shut down HP UX NOTICE If you are already at the boot administration level you do not need to shut down skip this step and go on to Step 4 If you are running HP UX under HP VUE shut down your system by performing the shutdown procedure described in the System Owner s Guide which came with your workstation If you are running HP UX without HP VUE shut down your system by ty...

Страница 49: ...eated correctly 8 Recheck the device list see the next section Recheck the Address Settings Check the address settings again to see if the drive is now listed see Check the Address Settings for Single Ended Drives earlier in this chapter If the CD ROM drive and all other SCSI devices available to you before you installed the CD ROM drive are now listed run the system verification test for your sof...

Страница 50: ...ust use software patch PHSS_6620 under HP UX 9 03 9 05 and 9 07 and software patch PHSS_6607 under HP UX 10 01 to run SupportWave successfully Three interfaces are available with the Support Tools Manager a command line interface accessed through the cstm command a menu driven interface accessed through the mstm command and the graphical user interface accessed through the xstm command For more in...

Страница 51: ...e in a terminal window or command line shell type the following at the prompt cstm RETURN The following screen appears SUPPORT TOOLS MANAGER Command Line Interface Version A 00 12 Part Number B2478 10002 C Copyright Hewlett Packard Co 1991 1992 All Rights Reserved Please wait System mapping in progress Please type HELP or to list available commands CSTM ...

Страница 52: ...e screen of the graphics device being tested If an X server is not currently running on that display X Windows will be started and run for the duration of the test The Starbase shared library usr lib libsb sl should be present to run this test CAUTION This test will fail if any portion of the test window is modified or overlaid in any way NOTICE If a VUE login screen is currently displayed on the ...

Страница 53: ...status Success Verification of CPU has completed Result status Success Verification of FPU has completed Result status Success Verification of 2 0 2 has completed Result status Success Verification of 0 0 0 has completed Result status Success 4 To return the CSTM prompt press RETURN 5 To exit the Support Tools Manager enter the following CSTM exit RETURN If any tests failed further diagnosis is ne...

Страница 54: ...dures observe the following precautions 1 Please refer to the system Owner s Guide for the procedures to power off the system 2 Unplug the system unit power cord and the power cords of any peripheral devices from the power source 3 Unplug the system unit power cord from the back of the system unit WARNING Failure to properly shut down and remove power from the system may create a personal hazard o...

Страница 55: ...Safety and Regulatory Statements This appendix contains the following safety and regulatory statements Emissions regulations Emissions regulations compliance Electrostatic discharge precautions Laser safety statement ...

Страница 56: ...ar installation Hewlett Packard s system certification tests were conducted with HP supported peripher al devices and HP shielded cables such as those you receive with your computer Changes or modifications not expressly approved by Hewlett Packard could void the user s authority to operate the equipment Operation of this device is subject to the following conditions This device may not cause harm...

Страница 57: ...ty I O device installed in HP system s must be in accordance with the re quirements set forth in the preceding Emissions Regulations statements In the event that a third party noncompliant I O device is installed the customer assumes all responsibility and liability arising therefrom ...

Страница 58: ...ing and installation Stand on a static free mat Wear a static strap to ensure that any accumulated electrostatic charge is dis charged from your body to ground Connect all equipment together including the static free mat static strap routing nodes and peripheral units Keep uninstalled printed circuit boards in their protective antistatic bags Handle printed circuit boards by their edges once you h...

Страница 59: ...72 1985 ja standardin SFS EN 60825 1 1994 mukaisesti Tiedot CD ROM yksikössä käytettävän laserdiodin säteilyominaisuuksista Aallonpituus 790 nm Teho 1 1 µW Luokan 1 laser Laser Safety Statement For U S A Only The CD ROM mass storage system is certified as a Class 1 laser product under the U S Department of Health and Human services DHHS Radiation Performance Standard ac cording to the Radiation Co...

Страница 60: ...Safety and Regulatory Statements A 6 CLASS 1 LASER PRODUCT LASER KLASSE 1 IEC 825 Class 1 Laser Labels ...

Страница 61: ...ignal Pin Signal 1 GND 26 TERMPWR 2 DB 0 27 GND 3 GND 28 GND 4 DB 1 29 GND 5 GND 30 GND 6 DB 2 31 GND 7 GND 32 ATN 8 DB 3 33 GND 9 GND 34 GND 10 DB 4 35 GND 11 GND 36 BSY 12 DB 5 37 GND 13 GND 38 ACK 14 DB 6 39 GND 15 GND 40 RST 16 DB 7 41 GND 17 GND 42 MSG 18 DB P 43 GND 19 GND 44 SEL 20 GND 45 GND 21 GND 46 C D 22 GND 47 GND 23 GND 48 REQ 24 GND 49 GND 25 OPEN 50 I O ...

Страница 62: ...Order Number A1658 90703 Edition E0297 Printed in U S A ...

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