IF2 Network Reader User Guide
51
1. From the menu, click
Maintenance > Reboot
. The Reboot screen appears.
2. Click
Reboot
to reboot the IF2. You need to log in again after the IF2 reboots.
Troubleshoot the IF2
This section includes lists of problems and possible solutions.
Problems While Working with RFID
Many problems you may encounter when working with your RFID system can be
solved by carefully checking the RFID settings and changing them accordingly. For
help, see
"About RFID Services" on page 26
.
RFID Problems and Solutions
Connect Directly to the RFID Module
If your application does not appear to be communicating with the IF2 RFID mod-
ule, you can use a communications program to verify that the RFID module is
working properly.
Problem
Solution
The IF2 is unable to read
RFID tags, or seems to read
tags slowly or inconsistently.
Check these conditions:
•
Your RFID antennas must be connected correctly to the IF2 and
mounted in optimum locations. Make sure all antenna
connections are tight and that the cables are in good condition.
For help, contact your Honeywell RFID system consultant.
•
To maximize IF2 performance, make sure you have chosen the
correct tag types for your application. For help, see
.
The IF2 does not respond to
your RFID application.
Your application may not be communicating with the IF2 BRI server.
You may need to change BRI server settings to communicate with
your application. For example, if your application is running on a
desktop PC, you need to enable external BRI connections to the IF2.
For help, see
"Configure the BRI Server" on page 31
.
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