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Troubleshooting (continued)
Do not connect the fan with wall mounted variable speed control(s).
Make sure the frequency switches are set correctly.
Reset the transmitter by going through the transmitter “PAIRING PROCESS”.
Make sure your ceiling box is secure and that rubber isolator pads are used between the mounting
bracket and outlet box.
The fan wobbles.
Fan moves backwards and
forwards when turned on.
The remote control is
not working.
Problem
Solution
Check that all blade and blade arm screws are secure.
Most fan wobble problems are caused when blade levels are unequal. Check this level by selecting a
point on the ceiling above the tip of one of the blades. Measure from a point on the center of each blade
to the point on the ceiling. Rotate the fan until the next blade is positioned for measurement. Repeat for
each blade. Measurement deviations should be within 1/8 in. Run the fan for ten minutes.
Use the enclosed blade balancing kit if the blade wobble is still noticeable. Balancing kit includes
additional instruction manual within the packet.
This is normal start-up procedure for DC motor fans. The partial movement during start-up is the result
of the DC motor aligning the internal magnetic poles for proper motor operation. This design saves
electricity and allows the fan to operate much quieter than standard AC motor fans.
Please contact 1-800-986-3460 for further assistance.
HOMEDEPOT.COM/HOMEDECORATORS
The fan sounds noisy.
