LED Indicators
29
Doc.ID. HMSI-168-92
Netbiter EasyConnect
Doc.Rev. 2.10
The Module Status LED can indicate the following:
Unlit/OFF: No Power
Check the power supply.
SYSTEM MESSAGES
Unlit: Normal Operation
When the unit is running correctly, the unit will not show any red indications, consequently the LED
will only be flashing green, to indicate the signal strength.
1 Red Flash: Not Registered on Home Network.
The HMS SIM card will automatically connect to a network that is part of the worldwide network of
tele-operators in the HMS “home network”. For a list of worldwide partners, please see the support pag-
es for Netbiter Argos at http://support.netbiter.com
If there is good signal strength, but the unit still shows “not registered on home network”, then there
may be another network operator with better GPRS signal strength in this location. Check also that the
antenna is mounted and that the SIM card is inserted correctly. Ensure that the mobile network has cov-
erage at the location where you are using the device. An external antenna can be used to improve recep-
tion.
2 Red Flashes: Problem with Network Settings.
• For
GPRS
: Check that the Access Point Name, APN, is set for the SIM card being used. When
entering the APN it is recommended that this is done from Netbiter Argos. Otherwise the APN
might only be stored locally in the Netbiter, which can cause trouble when replacing a faulty gate-
way. With the APN stored at Netbiter Argos, the replacement functionality automatically sends
all necessary settings to the unit.
• For
Ethernet
: When using Ethernet as the primary channel make sure that the network settings
are correct:
- If set to DHCP, make sure that there is a DHCP server on the network for the EC250.
- If set to use a static IP address, make sure that the IP address, default gateway and DNS are
all correct.
- If a proxy is used, make sure that settings are correct.
3 Red Flashes: No Connection to Netbiter Argos.
For
GPRS
: Make sure that the APN is correct.
For
Ethernet
: Make sure that one of the Ethernet ports 443, 80 or 5222 is open in the firewall, and if a
proxy is used, that the settings for it are correct.
