FAQ & Troubleshooting
69
Doc.ID. HMSI-168-92
Netbiter EasyConnect
Doc.Rev. 2.10
To calculate the time that logs are saved for, please use the tool provided in Netbiter Argos, see
Account>>Log Calculation
. In this tool you simply enter the product, as well as the number of pa-
rameters to be logged and their sample intervals. The save time for the logs is then shown for 3 different
subscription levels.
Q: How Do I Add a Log Parameter/alarm Parameter/alarm Recipient?
Please see the step-by-step guide in Netbiter Argos.
Q: How Do I Connect My Modbus Device and Address it?
You need to use/create a template for the device and then add it as a device in the configuration. Please
contact support for help with building a template or checking if there is a ready-made template available.
Q: What is a Device Template?
A device template can be described as a file describing the Modbus parameters for a connected device,
or as a translation table for the data addresses in the device. It contains information about the available
Modbus addresses and their data types, with predefined scaling and offset.
Q: What is a Device Profile?
A device profile contains a device template, but also further configuration designed to provide a com-
plete interface for the user, including e.g. dashboards, visualisations, and various other gateway settings.
Q: We Have a Large installation with Many Identical Device Setups. What Should We
Do?
1.
Create a Profile for the device template(s) included in the installation. See the User Manual for
Netbiter Argos.
2.
Create a Profile dashboard for the template(s).
3.
Connect the profile to the devices to be installed.
