15
VII.
IN CASE OF PROBLEMS
PROBLEM
PROBABLE CAUSE
SOLUTION
Power may be off at base
station.
Check circuit breaker for
building.
Power supply in base
station may not be
working.
Check power supply
indicator lights on base
station. If no light is
lit,
be certain AC power adapter
is plugged into AC
electrical outlet and is
connected to J16 on base
station audio circuit
board.
Headset power may not be
on.
Press Power ON/OFF button
on headset. Be certain
power light goes on.
Volume may not be set
correctly.
Adjust headset volume with
Volume-up and down buttons.
Battery may be low or
defective.
Check Power light. If not
lit, replace battery.
No sound is
heard in
headset when
you press
button A and
speak into
microphone.
Headset may be defective.
Use another headset. Call
HME. *
Headset power may not be
on.
Press Power ON/OFF button
on headset. Be certain
power light goes on.
Battery may be low or
defective.
Check Power light. If not
lit, replace battery.
Channel A or B light on
base station does not
light when headset button
A or B is pressed.
Use another headset. Call
HME. *
Headset channel
A or B is not
working.
Frequency settings may be
wrong.
Call HME. *
Outbound sound
is too low.
Outbound volume may be set
too low for environment.
Turn outside speaker volume
control, R59 on base
station audio circuit
board, clockwise until
volume is satisfactory.
System may be set for
speed-team operation.
Be certain SPEED TEAM
button on base station is
in out (OFF) position.
There may be loose wires
on outside speaker or base
station circuit board.
Check outside speaker wire
connections in base station
and at outside speaker.
No outbound
sound; Customer
cannot hear
anything.
Speaker or base station
may be defective.
Call HME. *
System may be set for
speed-team operation.
Be certain SPEED TEAM
button on base station is
in out (OFF) position.
Customer cannot
be heard in
push-to-talk
(PTT)
operation.
Base station may be set
for wrong drive-thru mode
(full or half-duplex).
Check S6 DIP switch #1 at
bottom of base station
audio circuit board. It
should be ON for full-
duplex, OFF for half-duplex
operation.
Only static can
be heard in
headsets.
Base station may not be
powered.
Check power supply
indicator lights on base
station. If no light is
lit,
be certain AC power adapter
is plugged into AC
electrical outlet and is
connected to J16 on base
station audio circuit
board.
Содержание System 500
Страница 1: ...HME 400468 Rev 3 14 03 System 500 Wireless Drive Thru Audio System Operating Instructions ...
Страница 10: ...8 compartment until it snaps in place under the battery release latch ...
Страница 18: ...16 Circuit board may be defective Check to see if status lights on base station are lit Call HME ...
Страница 20: ...18 Figure 8 Base station circuit boards ...
