Troubleshooting
5–3
Hitachi Simple Modular Storage 100 User’s Guide
•
Figure 5-1: Locating the Array Name and Serial Number
4. If you received an email about the failure or used SNMP to detect the
failure, check that the hardware serial number in the email/SNMP
matches the one on your Hitachi Simple Modular Storage 100 (see
5. Check the status column of the system that matches the hardware serial
number checked in the previous step.
•
Normal
= Your Hitachi Simple Modular Storage 100 is operating
normally. The fault may have occurred between the array and the
host. See “A failure other than an array failure occurs” in
.
•
---
= Storage Navigator Modular 2 cannot access your Hitachi
Simple Modular Storage 100. The
MAIN SW
switch may be set to
the OFF position or a network failure may have occurred between
the host and the array.See “Hitachi Storage Navigator Modular 2
cannot communicate with the array” in
6. From the Arrays area shown in
, click the name of the array.
When the next screen appears, click either
Alerts & Events
in the
Arrays pane or
Check for Errors
in the Common Array Tasks area. In
the
Alert Parts
tab, check for the failed part, such as a disk drive (see
• If a disk drive is shown, do not try to remove the faulty drive. Your
Hitachi Simple Modular Storage 100 is designed to prevent drives
form being removed. However, you can insert up to two spare
drives.
NOTE:
If Storage Navigator Modular 2 cannot access your Hitachi Simple
Modular Storage 100, the array may be turned off or there may be a
network failure between Storage Navigator Modular 2 and the array. See
“Hitachi Storage Navigator Modular 2 cannot communicate with the array”
in
Содержание Simple Modular Storage 100
Страница 6: ...vi Hitachi Simple Modular Storage 100 User s Guide ...
Страница 14: ...xiv Preface Hitachi Simple Modular Storage 100 User s Guide ...
Страница 24: ...1 10 Introduction Hitachi Simple Modular Storage 100 User s Guide ...
Страница 34: ...2 10 Identifying Hardware Components Hitachi Simple Modular Storage 100 User s Guide ...
Страница 66: ...4 10 Maintaining Your Array Hitachi Simple Modular Storage 100 User s Guide ...
Страница 78: ...5 12 Troubleshooting Hitachi Simple Modular Storage 100 User s Guide ...
Страница 82: ...A 4 Hitachi Simple Modular Storage 100 User s Guide ...
Страница 96: ...Glossary 8 Hitachi Simple Modular Storage 100 User s Guide A B C D E F G H I J K L M N O P Q R S T U V W X Y Z ...
Страница 99: ...1 Hitachi Simple Modular Storage 100 User s Guide ...