4 - 1
4
4-1 Procedure for Troubleshooting
Perform troubleshooting in the order shown in Fig. 4-1-1.
Note:
1) Before troubleshooting or servicing, be sure to obtain customer approval for the following:
a) The recorded contents on BD/DVD/HDD may be lost depending on the details and situation of
fault (defect).
b) The date/time and various settings, including video recording mode, designated by customer
after purchase, may be reset to the defaults before purchase (factory settings).
2) Perform “4-7-2 System reset procedure” after repair is completed: Note that system reset will
erase all error codes that will be necessary for troubleshooting.
3) Take notes of settings on received product in the Memo columns, referring to “Table 4-7-1 List of
items to be reset”: These notes will be necessary not only for reset, but for checking any defects
that occur under the particular setting conditions.
Troubleshooting
*1: Messages and error codes will appear on LCD monitor or in view
fi
nder.
Fig. 4-1-1
#HECK
PHENOMENON
.OMESSAGE
APPEARS
-ESSAGE
APPEARS
$ISPLAYOF%RROR
#ODESAND
2ESTRICTION
SECTION
#HECKFIRMWARE
VERSION
SECTION
-ESSAGESAND
4ROUBLESHOOTING
SECTION
5PDATEFIRMWARE
SECTION
5PDATING
NEEDED
4ROUBLESHOOTING
0HENOMENON
#HECK
5PDATING
UNNEEDED
.OIMPROVEMENT
AFTERUPDATING
.OIMPROVEMENT
%RRORCODESNOTINCLUDEDIN
SERVICEMANUALAPPEAR
#HECK
TROUBLESHOOTING
WITHTHEFACTORY
4ROUBLE
$IAGNOSIS
SECTION
.OIMPROVEMENT
#HECK
TROUBLESHOOTING
WITHTHEFACTORY
.OIMPROVEMENT
2EFERTOSECTION