TROUBLESHOOTING GUIDE
Depending on the model, your washing machine is equipped with various
automatic safety functions. This enables faults to be detected in good time and
the safety system can then react appropriately. These faults are frequently so
minor that they can be resolved within a few minutes.
The washing machine will not start and no indicator lamps are on.
Check whether:
The mains plug is inserted into the socket and the power switched "ON"
The wall socket is functioning correctly (use a table lamp or similar
appliance to test it).
The washing machine will not start.. and the "Start/Pause" indicator lamp flashes.
Check whether:
The door is properly closed (child safety)
The "Start /Pause" button has been pressed
Machine vibrates during spin cycle
Check whether:
The washing machine is level and standing firmly on all four feet.
The transport bolts have been removed. Before using the machine, it is
imperative that the transport bolts are removed.
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The "Water tap closed" indication lights up in status light bar. Open the
water tap and press the "Start/Pause " button
The appliance stops during the programme
(varies depending on model)
Check whether:
The "Rinse Hold " indicator lamp lights up; terminate this option by pressing
programme (depend on the model availability ).
Another programme has been selected and the "Start/Pause" indicator
lamp is flashing. Reselect the desired programme and press the
"Start/Pause " button.
The door has been opened and the " Start/Pause" indicator lamp is
flashing.Close the door and press the "Start/Pause" button again.
Check if there is excessive foam inside the washing machine. In this case,
select and start the "Rinse & Spin " programme. Afterwards, select and start
the desired programme again, using less detergent. If the fault persists,
unplug the appliance and contact our After Sales Service.
(See "Fault
description table").
Residue from detergent and additives left in the detergent drawer at end of
wash.
Check whether:
The cover grid of the softener chamber and the separator of the main wash
chamber are correctly installed in the detergent dispenser and all parts are
clean (See "Care and Maintenance" ).
Sufficient water is entering. The mesh filters of the water supply could be
blocked (see "Care and Maintenance ").
The position of the separator in the main wash chamber is adapted to the
use of powder or liquid detergent (see "Detergent and Additives").
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17
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Large items in drum could cause
drum becomes
out of balance. Please be
careful to load the machine balance.
Final spin results are poor.
The washing machine has an imbalance detection and correction system. If
individual heavy items are loaded (e.g. bathrobes), this system may reduce the
spin speed automatically or even interrupt the spin completely if it detects too
great an imbalance even after several spin starts, in order to protect the washing
machine.
If the laundry is still too wet at the end of the cycle, remove some articles
of laundry and repeat the spin cycle.
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Excessive foam formation may prevent spinning. Use the correct amount
of detergent.
Check that the spin speed selector has not been set to " 0".
If your washing machine has a time display: the programme time initially
displayed is lengthened or
shortened by a period of time:
This is a normal capacity of the washing machine to adapt to factors that can
have an effect on the wash programme time, e.g.:
Excess foam formation
Load imbalance due to heavy items of laundry
Prolonged heating time due to reduced inlet water temperature
Because of influences like these, the time remaining in the programme run is
recalculated, and updated if necessary. In addition, during the filling phase, the
washing machine determines the load and if necessary adjusts the initial
programme time displayed accordingly. During such update periods, an animation
appears on the time display.
Fault description table
Red indication light is on
(if fitted on your machine)
Digitaldisplay
(if fitted on your machine)
Faultdescription
"Water tap closed "
"FH"
"Water supply fault"
"Clean pump "
"FP"
"Draining fault"
"Error Code "
"F02" to "F35"
"Electrical module
"FA"
"Water Stop fault"
"Fod "
"Over foaming fault"
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the Start/Pause button or by choosing and starting the “Drain”
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