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burn slower. This may cause some blackening of the fireplace insert glass, but this should burn
off once the fireplace insert is burning brightly again.
Refueling
Before refueling your fireplace insert, turn the air supply to high for a few moments until there is
a good fire in the fireplace insert. This will ensure there is no build-up of harmful gases in the
fireplace insert when the door is opened and will also get the new fuel burning quickly and not
allow it to kill the fire.
To reload the fireplace insert, open the door and feed the fuel in slowly using tongs or a small
shovel. Do not overfill the fireplace insert. It is always better to put in small loads often rather
than big fills less frequently. Close the door gently after fireplace insert is reloaded.
You should always wear protective gloves and use tongs when tending a hot fireplace insert.
Ash removal
Your fireplace insert is fitted with a shaker grate to remove the ash from the firebox. Use the
operating tool to move the shaker knob forward and back. This will allow the ash to fall into the
ash pan under the fire bed. This can also be achieved by using a poker.
When ash has built up in the ash pan, it should be emptied. Failure to do this will cause ash to
build up around the grate and may cause your grate to warp or burn out. It is especially
important when burning fuel with high ash content that you keep your grate clear and your ash
pan emptied regularly, so as not to damage your grate. Clear the grate with the shaker bar or a
poker regularly.
To remove the ash, open the fireplace insert door and use the operating tool provided to lift the
ash pan out of the fireplace insert. If possible, this should be done before lighting the fireplace
insert when the ash is cold. Even if the ash appears to be cold, it should be placed in a non-
combustible container as there may be hot ash in the center of the pile. You should always were
protective gloves when removing ash from the fireplace insert.
This fireplace insert is not designed to operate with the door open. Always close the fireplace
insert door when you have taken out the ash tray and leave closed while disposing of the ash.
Only reopen to put ash pan back into the fireplace insert and close immediately afterwards.
Disposal of Ashes -
Ashes should be placed in a metal container with a tight fitting lid. The closed container of
ashes should be placed on a noncombustible floor or on the ground, well away from all