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1.8. TRANSFER OF PROPERTY – OWNERSHIP RESERVE CLAUSE
Hexagone Manufacture S.A.S. reserves ownership of goods sold until effective payment of the full price for the
main goods and accessories, even in cases of granting of payment terms.
The Customer may in no case resell, pledge or grant a guarantee on the good delivered and not fully paid for.
Payment default on any deadlines may lead to goods being reclaimed. Where reclaims are made, deposits
already paid shall be retained by Hexagone Manufacture S.A.S. in compensation.
II
WARRANTIES AND RESPONSIBILITES:
II.1.
Goods must be verified by the Customer upon delivery, and any complaint, reservation or dispute
relating to missing goods or apparent defects should be made within the provisions of article 1.6. In case of
apparent defects, defective parts shall be replaced by Hexagone Manufacture S.A.S. or the goods replaced,
subject to verification of the alleged defects. The Customer shall supply any documentation or elements
which demonstrate the extent of observed defects. No complaints can be made by the Customer more than
fifteen (15) days after the delivery of the goods. Indications of performance, speed, consumption power, weight
etc. are only given on an indicative basis and without any commitments or guarantees on our side, any
inaccuracies may in no case give rise to the termination of an order or a request for compensation.
II.2.
Our products are aimed at professionals, and as such should only be handled by individuals who have
received free training on the product offered to the Customer by Hexagone Manufacture S.A.S. or its accredited
distributor. Our pool cleaners are guaranteed against any material and construction defects for a period of
twenty-four (24) months from the delivery date and for up to 1200 hours of use. Our devices other than pool
cleaners are guaranteed for 12 months from the delivery date. Our warranty only applies to products which
have become the property of the Customer.
II.3.
We shall no longer be bound by our warranty obligation in cases where the warranty terms on some
aspects of our products are breached without our express agreement.
II.4.
Our warranty is limited to the replacement or repair of parts which we deem defective, excluding any
other damages.
II.5.
Hexagone Manufacture S.A.S. accepts no responsibility in cases of operating losses, loss of time or of
any other indirect loss caused by its goods. The Customer must seek a substitute to defective equipment.
Furthermore, the client shall comment on the usage scope of the equipment in case of defects observed on the
material by themselves or in the place of use or on their mode of use.
II.6.
All standard new or exchanged spare parts are guaranteed for 6 months for a maximum 500 hours of use.
II.7.
Warranty on consumable parts. Filters, brushes, crawlers, belts, cables, trolley tyres are considered
consumable parts, whose warranty is limited to 6 months and a maximum of 300 hours of use.
II.8.
Exclusions to warranty in the following cases:
damage and wearing resulting from a special, abnormal or otherwise application or assembly, carried out by
the Customer or a third party without prior and written agreement from Hexagone Manufacture S.A.S; use of
our goods in conditions of use or performance which do not conform with the technical specifications of
Hexagone Manufacture S.A.S., and more generally inappropriate or clumsy usage; damage or accident caused
by the intervention of an employee of the Customer not trained to use the product or a company not
accredited by Hexagone Manufacture S.A.S; defects and/or damage to goods following maintenance not
carried out in line with Hexagone Manufacture S.A.S. recommendations or failure to maintain, or irregular
storage and/or conservation conditions by the Customer; whereby the Customer fails to notify Hexagone
Manufacture S.A.S. in writing (specifically by fax or email) from the moment they observe the defect to the
product under warranty and whereby they maintain in service a part or section of the defective product
which may lead to further and more significant damage to the product or to the place of use. Malfunctioning
as a result of normal wearing (e.g.: snapped belts, dead remote control batteries, bare brush-heads, etc…) or
linked to problems with linings of and/or to specific shapes of pools which do not conform with the
specification table required by Hexagone Manufacture S.A.S.; breakdown as a result of incorrect electrical
installation, current fluctuations, poor connections or even the failure to observe by the Customer the
electrical standards in force in the country of use; damage caused by external accidents: fall, transportation, fire,
flood, melting, blackout, short-circuit, as well as accidents such as shocks, power-cuts, the introduction of
foreign objects and/or liquids (acid, cleaning product, chlorine, water, tropical rainfall, etc...) ; where a third
party or the Customer themselves has opened the electric control box and/or the engine or pump or gyroscope
without our written agreement. The anti-corrosion warranty does not apply to sulphuric water or that without
daily cleaning with stainless steel clear water.
As a result, Hexagone Manufacture S.A.S. shall not be held responsible for material damage or accidents
suffered by individuals as a result of one of the cases listed above.
Shipping and returns costs incurred by the application of the warranty shall be borne by the Customer. We
accept no responsibility for damage caused to property due to our products following an equipment failure or
a construction defect to equipment sold.
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