March 19, 2003 18
250-6422
Castile Pellet Stove
R
1. PLUG IN STOVE, NO RESPONSE
a. Check the power supply for 120 volts AC.
b. Check the fuse in the Junction Box (7 amp, 120
volt fuse AGC-7).
c. Check Snap Disc #3 (unplug stove before
checking). Push Red Reset Button on Snap
Disc #3.
d. Check the Control Box (consult your dealer).
2. CALL LIGHT ON, NO FIRE, NO FUEL IN FIREPOT
a. Check the hopper for fuel, sawdust or bridging of
pellets in the bottom of the hopper. If the hopper
is low on fuel, vacuum can be lost through
the hopper.
NOTE: Sometimes there might still be fuel in
the hopper. If so, continue to check the areas
below.
b. Make sure the Exhaust Blower is operating.
c. Be certain that Snap Disc #2 has not tripped.
d. Check the venting system for obstructions that
might cause restrictions which would cause the
Vacuum Safety Switch to shut off the auger.
e. Check the heat exchanger system for high ash
content. If buildup is present, clean the heat
exchanger system.
f. Push the Reset Button and try to light the
stove again.
3. CALL LIGHT ON, NO FIRE, PARTIALLY-
BURNED FUEL IN THE FIREPOT
a. Clean the firepot.
b. Check the hopper for fuel or bridging problems,
as the firepot may not have received enough
fuel to start.
c. Inspect the Thermocouple and Thermocouple
Cover for the following:
1. The Thermocouple Cover needs to be making
contact with the end of the Thermocouple.
2.The Thermocouple and the Thermocouple
Cover should extend approximately 1” (25mm)
into the firepot (for accurate temperature
reading).
3.Push the Reset Button. When the
Thermocouple reaches 200°F (93°C) the
TROUBLESHOOTING
CAUTION: UNPLUG STOVE BEFORE SERVICING
GREEN LIGHT will come on, and at 600°F
(316°C) the RED LIGHT will come on.
NOTE: If the lights fail to come on after
the fire starts, the Thermocouple may
be faulty.
d. If the Thermocouple appears good, the Control
Box may be the problem (consult your dealer).
4. CALL LIGHT ON, NO FIRE, UNBURNED PELLETS
IN FIREPOT
a. Clean the firepot.
b. Push the Reset Button.
c. Check the igniter to see that it comes on (you
will see a glow in the firepot). If it does not turn
on, check the following:
1. Check the connections under the firepot.
(Ceramic wire nuts must be used to
withstand the heat produced by the firepot.)
2. Make sure that the igniter is property installed
in the igniter bracket.
3. Replace igniter.
5. SLOW OR SMOKY START-UP
a. Clean the firepot.
b. Check the Exhaust Blower (make sure that it is
starting when the thermostat calls for heat).
c. Visually check the cleanliness of the firebox, the
Heat Exchangers and the venting system.
d. The feed rate may be too high. If necessary,
adjust with the Fuel Adjustment Rod located
in the hopper.
6. STOVE RUNS FOR 10 MINUTES, THEN STOPS
FEEDING FUEL
a. Inspect the Thermocouple and the Thermocouple
Cover.
1. The Thermocouple Cover needs to make
contact with the end of the Thermocouple.
2. The Thermocouple and the Thermocouple
Cover should extend approximately 1”
(25mm) into the firepot.
