HazSim Pro 2.0 Common Issues & Resolutions Quick Reference Guide
Issue
Resolution
HazSim handheld will not connect
Check LAN power, see connection issues
section 7.1 Connection Issues
HazSim handheld will not charge
Ensure charging cord connected properly
Ensure power supply is sufficient
See section 7.4 Battery Issues
HazSim loses connection
See section 7.1 Connection Issues
Nothing on HazSim screen
HazSim is off
Press and hold the power button located on
the right side of the HazSim handheld for at
least 2 seconds to start
HazSim screen shows Logo
HazSim is ‘on’ but not connected
Alarm sounds upon connection
Alarm value was set within normal range
Faint green and red light from housing
Handheld is plugged in and charging
HazSim A/B button unresponsive
The first instance of the button press upon
start up might not be responsive, however, if
pressed the second or any consecutive times
after, the button should respond
Alternatively, the handheld screen is touch
screen and can also be used
Program loading time
Launching the program may take several
seconds to load
Please WAIT upon double-clicking the program
to launch
→
Repeating the action might cause several
programs to open. If so, close all other
instances of the program until there is only
one. There can only be one instance of the
HazSim program running at a time whether it
is the v1.0 or v2.0.
Custom meter will not save
Make sure the label you are trying to save it as
has not already been used. The system will not
save duplicates with the same name.
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